It's cleaned up a little bit and feels safer since last time I reviewed it a bit ago…read more This became my defacto pharmacy since Rite Aid on Cherry closed. At least the staff is helpful and nice.

The guy responsible for opening the shelves was too busy hanging out with the security guard…read more After the 5th time of pressing the button for someone to help me, I gave up and ask the cashier to help get the item I needed instead. He called the guy that was supposed to be doing this job, and he was just there ignoring the sound system. Unacceptable customer service. Management needs to check the reviews and make changes.

Team always helpful and accommodating. Pharmist works quickly to feel prescriptions if you wait.read more

This is our neighborhood Rite-Aid, and we can always pass by here when walking back from downtown…read moreLong Beach. We discovered last year (yeah...took us a while) that they have an ice cream parlour inside of it, serving hand-scooped Thrifty-brand ice cream for a really, really value price. Well...due to a plumbing issue, it's been closed for months now...but we stopped by yesterday, and it's baaack. The counter is located right in front, left of the registers. Since there is usually nobody there and it's no different at Rite-Aid to find someone to help you, the right move is to stand-in line at the register and pay first. They will then call somebody over to help. It's $1.99 for one scoop in a cake or sugar cone, and they have a great selection of interesting flavors. I get the mocha almond fudge or rocky road, while other interesting flavors are coconut pinapple, medieval madness. It's scooped using a unique cylinder ice cream scoop, and they are very generous with the portion (one scoop is plenty...some staff will choose to give 2 smaller scoops to make the one 'scoop'). The ice cream is probably a bit below average in terms of taste and creaminess for a gourmet ice cream (reminded me of the ice cream you can serve yourself in a chinese buffet), but it's $1.99, folks. One can't beat the experience of walking back to your home on a hot, sunny SoCal afternoon, trying to lick the ice cream in the right places at the right times so it doesn't melt all over your hands. Ice cream trucks/carts don't seem to serve hand-dipped ice cream anymore, so this experience really reminds me of an earlier time. Now only if I could find a walkable Rite-Aid near one of our favorite beaches...

For those who don't know, this location will be closed as of July 14, 2025. It's a huge loss for…read morethis community

Clean and friendly staff. Love Sandra in the pharmacy department, always bright and happy. Carlos…read moreis pretty helpful too!

I like to shop this location since is located around many shops and restaurants and I can complete…read moremany errands. They have a drive through for pharmacy, but I was picking up a few household items I had ordered on the app with my reward points. The store is clean and easy to shop, smaller than some of the other stores, and they sometimes are out of itemsI want, but pickup at the counter is very easy. They always seem to have enough staff for the checkout line, and they are friendly and efficient. In-store pharmacy, though, is always busy with a wait. There are always good sales and digital coupons, and in general with CVS I earn discounts for getting prescriptions

Review is for the pharmacy. They don't even deserve 1 star. I would give them a negative 10 stars…read moreif I could. DO NOT TRANSFER YOUR PRESCRIPTIONS HERE!!! They are absolutely horrible. Like legitimately the absolute worst CVS. Like all other CVS pharmacies, they suck, but this one is probably the worst pharmacy amongst all the them. And the one inside Target is pretty bad too. But not worse than this one!! I chose this pharmacy because they're 24 hrs and have a drive thru as well as being close to where I live. Had I known what a sh*tsh*w it was here I'd would have never switched pharmacies. They are SUPER JUDGMENTAL if you have pain meds. They automatically treat you like some junkie degenerate. Even though I've had multiple failed spinal surgeries (the last one being a spinal fusion) , a seriously painful autoimmune condition that affects all my joints and severe chronic pain to where some days I can't even get out of bed, walk or dress myself without help. And I've already exhausted all my surgical and non surgical options. Like what am I supposed to do? Do they need me to bring my medical history in order to justify why I need these medications. What do they need? Call with my surgeon? All my X-rays, MRIs, a copy of my medical and surgical history??? All of this hassle for freaking Tylenol with codeine!!! They used to give you that for tooth pain and I'm here trying to get by on taking it for pain that would send most people to the ER. You would think I'm asking for fentanyl with the way they treat me. I don't know what I can do to make these people stop treating me like lesser than a human being because I need these medications. I wish I didn't need them. Who wants to go through this hassle every month. Oh my Lord, don't even try to travel and need your medications early. I had to travel 1 time and got my script 4 days early and months later I'm still paying the price for it. They also arbitrarily choose when your prescription will be due. Their policy is every 28 days, you can pick up your prescription. However, they will choose your pick up date based on whatever they feel like that day. Or if the pharmacist doesn't want to fill it they'll just change the pickup date so it's the next pharmacist's responsibility. They'll either make you pick it up anywhere from day 28, 29, 30 or even day 31. They used to let me pick it up every 28 days but now all of a sudden they're making me pick it up day 31 for the month of July. They won't give me an explanation as to why the pick date constantly changes. When I do ask, they automatically make me feel like they've labelled me as a "drug seeker". Every pharmacist will give me a different answer to when I can pick it up. One pharmacist said I can pick it up day 28 and changed it to automatically fill on day 28. Then another pharmacist who I'm assuming was supposed to fill it that day, changed it again to day 30. It's like they're all passing the buck to the next pharmacist because they don't want to fill pain meds. Meanwhile patients are getting screwed. Do you think they care? Nope. In the month of May, I picked my script up day 28, then in June they made me pick it up day 30 and now in July, they're saying I can pick it up the earliest day 31. I don't care when I can pick it up if it's between day 28-30. Just choose a freaking time frame so I know when to expect to fill it. Except for Day 31. I don't want to be completely out of my medication before I can even get my new prescription. It's freaking ridiculous and so frustrating. If you ask why they constantly change pick up dates they don't give you a clear answer. They mumble some bs "well you picked up day 28, 2 months ago so it's cumulative days so now you've got to pick it up day 30" What??!!!? How does that even make sense. Then just don't give it to me day 28 one month and day 30 arbitrarily 2 months later. Just pick a goddamn date and stick to it. Then of course by even asking you've given them more reason to label you a "drug seeker". I AM seeking my medications! I freaking need them to survive day to day in order to manage my pain. Even though it doesn't control my pain entirely, I have no choice but to take these prescriptions. I'm severely limited on I can take due to GI issues. So this is the only thing I can take and they're making it so difficult every freaking month. Literally every freaking month I have anxiety going to the pharmacy wondering what kind of BS they're going to pull in order not to fill my Rx. This is flat out discrimination and should be illegal. Also their medications are trash quality. CVS will literally purchase the cheapest, least effective medications, and pass it off to the customer. All while making you feel like you should be so thankful you're even getting your medication this month.

This review is specifically for the community pharmacy…read more This is my go-to pharmacy, not because it's a good one, it's just the most convenient. The prescription items I need, such as stimulants and azaleaic acid, are often out of stock. I know that can happen at any pharmacy, so I don't hold that against them. My biggest issue is the service. The pharmacists and pharmacy staff often present as though they dislike their job and the customers. Today I was told by a staff member that an item I needed was not available to order and I had to call other Walgreens to see if it was available. She also stated that she could not transfer my prescription to the other Walgreens pharmacy locations. Imagine my surprise when I finally located my medicine and the staff member at that other location was easily able to retrieve my prescription from this location. I don't know if that staff member was misinformed or simply lazy. Either way, it left a bad taste in my mouth. This is a very frustrating pharmacy location.

Extremely frustrating and poorly ran pharmacy. Seems like every month they have a different person…read moreand/or pharmacist working there. Never have any medication in stock, they never utilize the automated alert system if your script is ready, you have to call and wait on hold for an hour until someone picks up and confirms. You also have to repeat yourself and why you're calling at least 3 times, and sometimes you get disconnected and then have to call back and reexplain everything. I used to love this pharmacy but it has gone extremely down hill and the personnel working at the pharmacy are also extremely rude with absolutely zero customer service. They will promise you a script will be ready, and then when you call back a few hours later, they will say they don't have the medication and it won't be ready for another few days. Unfortunately, I will be taking my business elsewhere. Wouldn't be surprised if this place goes out of business soon.

Let's get real, ever since a bunch of pharmacies shut down (like rite aid) Every CVS and Walgreens…read moreis having to over compensate Since I have chronic pain / repeated procedures / surgeries, it's safe to say this place is my second home lol I've dealt with Tracy a couple times, including inside the Pharmacy (not just the drive thru pickup) after one of my past surgeries a few months ago, She saw me doubled over in pain while trying to get my medication after a bladder surgery that was extremely painful. I kept getting texts saying my medication was ready, but everytime I called to double check, it was not. When I showed up she got me my medication within less than 30 minutes and was on top of it. (And she kept telling me to sit down and asking if I was ok) I'm extremely understanding that these places are overwhelmed. I've dealt with a really rude male pharmacist here, but Tracy has literally been a lifesaver Recently, I had called ahead of time to see what I needed for an early release (2 days early for a medication that is highly controlled due to me not being able to pick it up on the scheduled day) she told me exactly what to request from my doctor. (Which, I got ahold of my doctors office and told them) My doctor put in for my medication, but unfortunately, they did not put what Tracy needed them to put. It was night time and my doctors office was already closed. Tracy told me not to worry at all and that she would call them in the morning and get it taken care of for me. I honestly did not think much of it. I was fully prepared to call my doctors office / having to deal with it all on my own. Yet, I got a text saying my medication was ready in the morning. Tracy even called me personally (not just the automated generic voice message system they leave saying to come get your medication) Tracy called and told me that she had been calling my doctors office as soon as they opened and she had everything taken care of for me. It honestly made me cry. While dealing with so much such as a surgery and trying to get everything taken care of, it meant so much to me that she took care of everything for me and did not make a fuss about it. She literally went above and beyond and I'm extremely thankful that she not only does her job, but is extremely sympathetic and helpful. Tracy is a pro Every time Tracy is working, she goes over the medication with me and asks if I have any questions and etc If you have any issues I highly suggest asking for her (but only if you're nice to her, because she's amazing) This location has a drive thru and is also open 24/7

Stay away from this pharmacy if you don't have over an hour to wait in the drive through lane…read more Their work flow is absolutely terrible. The technicians don't seem to able to handle the drive through in a timely manner and just walk away and leave the car sitting there at the window. I have been in the line now for 31 minutes and STILL have 6 cars in front of me. This will be my last time coming here for prescriptions and will be calling corporate AGAIN.

You can't beat Thrifty's ice cream! It's just a classic and the guy Harry that works here is great…read morewith kids and so helpful with recommendations for flavors!

Good customer service, clean, well stocked. There is an ice cream shop within with thrift ice…read morecream. Meter parking and street parking available.

I want to give the highest praise to Vina, a phenomenal pharmacist at the CVS location on 2nd…read morestreet in Long Beach. Today, I went to CVS to deal with a fiasco regarding my meds. Turns out my refill prescription (which I had gotten at CVS in December 2025) was sent to the mail order company I had previously used. No explanation from my doctor's office regarding why this happened. Vina calmly explained this glitch to me. She then contacted my doctor and the pharmacist at the mail order pharmacy and had my script transferred. Problem solved. But things couldn't have been resolved this quickly without Vina's help. I'm most grateful for her assistance.

I had an unfortunate experience with a sales associate at this location on Saturday 6/6/2026. She…read morewas working the register closest to the door. Her name is Darlene. I politely walked up and smiled at her and placed my items on the counter. She said clearly, "Who does she think she is, Beyonce?" and rolled her eyes. I do not think it is okay to be unnecessarily rude to customers as I definitely did not deserve any type of attitude from her. I stopped at this location as it is closer to my house but I will go back to the Los Altos or Seal Beach CVS. This incident will be reported to the manager. The day it happened, I did not want to make a scene or say anything just yet as I was upset by the interaction. I will let people know that outside of this issue, the store was clean & orderly. The other clerk (a guy - did not catch his name) I met was nice and helpful so thank you to him.

Your average CVS. They're open 24 hours including the pharmacy counter. I think they're closed for…read more30 minutes for lunch break. Some shelves are empty and sad looking but they've cleaned up the carpets and aisles since last time I was here. Pharmacies now are q necessary evil.

Dear CVS Senior Management,…read more I am writing to express my disappointment regarding a recent experience I had at CVS Pharmacy. The service I received was extremely poor, and some staff members behaved in an unprofessional manner I spoke with an employee named Imelda regarding my medication, but she walked away without explanation while I was in the middle of speaking to her. I was left waiting without any update, and she never followed up or checked on my prescription. I then asked for assistance from the manager, Jessie, but she did not take the time to properly review my situation. Even though I explained that my doctor had already sent the fax, she told me I could not receive my medication. Her tone felt impatient, and she raised her voice, which made me feel uncomfortable as a patient. Because of this, I had to contact my doctor again while waiting at the store. After they resent the information, the medication was eventually found in the system--but no one had taken the time to check thoroughly before. I ended up waiting about 20 minutes unnecessarily. I used to visit this CVS location often, and the staff was always helpful and professional. It was one of my favorite stores. However, after this experience, I feel nervous and uncomfortable returning, which is disappointing. I hope management addresses these issues, especially since this is a 24-hour location that many patients rely on. I would also like to recognize Liz, one of the pharmacists, who was very kind, patient, and helpful. She clearly explained everything and made sure I received my medication. I truly appreciate her excellent service.

I was looking for some cough medicine. Happened to drop by this location. Found it! Got what I…read morewanted. This place looked cluttered. I was in and out!. No more no less. Experience: Noticed the Cashier was bias on who she greets. I waited for a few people that was a head of me. She greeted those that she felt being friendly too. When she got to me, it was crickets Zzz. I felt that was not professional at all. Overall, a store is a store. Plenty of parking. Cashier could use some help both physically and professionally.

Every since they brought in a new pharmacist Tina I get my prescription a month late and sometimes…read morenot at all They need to fire this person I quit them today after having to drive all over just to get my insulin refill