1. A-1 Apex Plumbing

1. A-1 Apex Plumbing

0

Reseda, CA

A-1 Apex Plumbing

4.8 (302 reviews)
Open 8:00 am - 4:00 pm
Updated 1 month ago

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Response time

10 minutes

Response rate

100%

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Completed project
Hyd F.

I had a leaking external hose bib. I got estimates from four different plumbing companies. A1 Apex was my first company to come out for the estimate.Sagee came out for the estimate. He was professional, explained the procedures they would choose to do,gave me a fair price and by the end of the day because of his great customer service I chose this company. Gilbert was the plumber who came out and completed the job. Again, very professional great workmanship,explained everything. Took the time to answer all questions. When calling their office Andrew also kind with great customer service. I will continue to use this company in the future and refer to all my friends and neighbors.

Leak from the ceiling onto his wood flooring.
Laurie F.

I hired A1 Apex Plumbing in January of 2025 to install an upgrade to my kitchen faucet. Jaime from A1 Apex Plumbing arrived on Thursday, January 23rd and spent the majority of the day at my home. He needed a part to connect something under my sink and left twice to go shopping for it. He finally found it, returned and finished the installation. Friday evening I received a text from my downstairs neighbor, Harvey who lives directly beneath me in Unit 116. He had observed water dripping down from his ceiling, from a recessed light specifically, and texted me a video of the water dripping down onto his wood flooring. He asked us if we were running our dishwasher (my husband was at the time) and we turned it off immediately. I called A1 Apex Plumbing and spoke to Michael. I explained that we may have a problem with our plumbing related to the kitchen faucet installation. I explained that my neighbor had called a plumber and that we simply wanted to be able to speak with the plumber who had done the installation as well as a different plumber that had replaced two angle stops in the kitchen on January 3, 2025. Ultimately, my husband and I discovered water under our kitchen sink in the wooden cabinet leaking from the area Jaime had done the work. I sent subsequent photos and video to Michael or Michel at A1 Apex Plumbing. He sent Jose and Luis from A1 Apex Plumbing to my home. They took a look at the area underneath my kitchen sink and determined that Jaime had failed to seal two hoses together using Teflon (tape). And so it was plumber error that caused the leak. I literally have the two of them on video showing and explaining the problem that caused the leak - which was caused by A1 Apex Plumbing. They quickly fixed the leak. However, our kitchen cabinet has damage to it. In addition, there was significant damage to my downstairs neighbor's kitchen - his ceiling and wood flooring are damaged. I had used A1 Apex Plumbing because they were not only licensed but bonded. I texted Michael regarding getting our receipt for our records, as well as receiving their insurance information. I also emailed their office requesting both things. I later called to follow up requesting both items yet again. I then texted another person at A1 Apex Plumbing and requested both items. The leak occurred between installation on Thursday, January 23rd and Friday, January 24th. By Monday afternoon on January 27th, I had not received ANY response from Michael, from my additional text messages, phone calls or emails over the weekend. None. Nothing. I was told I would receive both items by email. Hours later, I had received NOTHING from them. I called several times afterwards and was promptly HUNG UP ON. Twice. I have spent time researching this YELP recommended, HIGHLY RATED plumbing company. I have spent cumulatively over $1400 in January alone for their plumbing services. Due to their plumber's error, I sustained damage to my condo as did my downstairs neighbor's unit. And, subsequent to determining the leak was their error, I was not only GHOSTED but HUNG UP on while trying to get a RECEIPT plus INSURANCE INFORMATION which are both STANDARD business practices. So I texted the main number at A1 Apex Plumbing and indicated it was not particularly polite or business appropriate to HANG UP twice on a paying customer. What kind of circus is being run over at A1 Apex Plumbing where simple business transactions between clients and plumbing company not only are held hostage but subsequently ghosted and evasive? I am literally CHASING every single person that works at the company to glean the little bit of information received thus far which frankly wasn't much. The insurance claims required for assistance to repair my home as well as my neighbors condo have not been filed. I was finally given A1 Apex Plumbing's insurance information and told to contact them directly and file our claims. However, after speaking to their insurance company, they told me the claim must be filed by A1 Apex Plumbing. I have called every person I know at A1 Apex Plumbing with little to no response. So once again we are WAITING on a resolution from a company that is almost non responsive. So glad I paid good money for this. But they did get our check finally. My assessment: DO YOURSELF A FAVOR AND DO NOT USE. DO NOT RECOMMEND. RUN FAR. RUN FAST. IN THE OPPOSITE DIRECTION BEFORE USING THESE ENTITLED, OBNOXIOUS PEOPLE WHO HAVE TAKEN OUR BUSINESS FOR GRANTED and PROVIDED NO SUPPORT FOR THEIR ERROR AND DAMAGES TO OUR HOMES. To A1 Apex Plumbing: GROW UP. Show some actual ACCOUNTABILITY for your mistakes and help people MOVE ON. Don't GHOST both paying customers and others who simply need a situation rectified in a responsive, sensitive, timely fashion as opposed to hanging up on people, and ignoring them. 0/5.

The repair shut off valve and this works better than what I had so it doesn't leak from the top of the knob.

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20 days ago

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Michel G.

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4 months ago

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Michel G.

thank you for the review roy ! glad we were able to help

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6 months ago

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Michel G.

thank you for your review marc glad to help !!

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11 months ago

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Michel G.

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11 days ago

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Michel G.

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5 months ago

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Michel G.

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14 days ago

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Michel G.

steve were are glad to have help you out with your plumbing issues

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2 months ago

Junior was super helpful! He helped me out with my toilet and shower- knew exactly what he was doing thanks again

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Michel G.

Thank you glad we were able to help

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2 months ago

I had a leaky toilet and Ziggy came out and fixed the problem. Quality of repair was great. Value was outstanding and less than competitors.

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Michel G.

THANK YOU GLAD WE WERE ABLE TO HELP

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1 year ago

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Michel G.

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3 months ago

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Michel G.

THANK YOU MARIANA GLAD WE WERE ABLE TO HELP

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2 months ago

A-1 was fast and very reasonably priced! Sagee, our tech, was helpful and knowledgeable and worked fast. Thanks!

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Michel G.

THANK YOU FOR THE REVIEW JESSICA WE ARE WE WERE ABLKE TO HELP !!

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8 months ago

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Michel G.

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3 months ago

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Michel G.

thank you for review ! were glad we were able to help

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4 months ago

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Michel G.

thank you kevin gald we were able to help

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3 months ago

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Michel G.

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1 month ago

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Michel G.

THANK YOU FOR THE REVIEW JANIS ! WERE GLAD WE WERE ABLW TO HELP

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9 months ago

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Michel G.

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8 months ago

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Michel G.

Thank you for the great review and choosing A1 Apex Plumbing!

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2 months ago

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Michel G.

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3 months ago

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Michel G.

THANK YOU JOSH

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4 months ago

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Michel G.

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7 months ago

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Michel G.

Thank you colton ! we were glad to be of service

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1 year ago

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Michel G.

We are happy to be of service, thank you for the great review.

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4 months ago

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Michel G.

Thank you for the great review and choosing A1 Apex Plumbing!

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3 months ago

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Michel G.

Thank you myron for the review

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4 months ago

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Michel G.

im glad junior was able to help with the clog today

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8 months ago

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Michel G.

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9 months ago

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Michel G.

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Photo of N D R.
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8 months ago

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Michel G.

Thank you so much for the great review and choosing A1 Apex Plumbing!!

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1 year ago

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Michel G.

Thank you for the review Karina!! We're glad we were able to help!

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2 years ago

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Michel G.

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5 months ago

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Michel G.

glad we were able to help !!

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8 months ago

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Michel G.

thank you for review joshua ! we appreciate it

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1 year ago

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Michel G.

thank you kelly for your review , im glad we were able to help !

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7 months ago

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Michel G.

thnak you for review , glad we were able to help

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8 months ago

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Michel G.

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1 year ago

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Michel G.

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7 months ago

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Michel G.

thank you glad we were able to help !! happy holidays!

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6 months ago

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Michel G.

thanks for the review will , we are glad to help

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Page 1 of 8

Ask the Community - A-1 Apex Plumbing

How much to clear outdoor french drains, roughly 50-75 feet to the street?

FOR FRENCH DRAINS THERES NO FLAT RATE , hydro jetting for area drains is never guarantee , we only work by time .since most area drain are compacted with roots / debris /… 

How much would it cost for a toilet repair?

I really don't know but they are coming to fix my toilet today. I suggest you call the office and speak to Andrew or Michael 818-344-3342 they will take good care of you and all your plumbing needs without trying to make money off of your situation.

View All 3 Questions

Review Highlights - A-1 Apex Plumbing

Junior the Repairman was on the scene quickly and solved the pipe leak problem in just a few minutes.

Mentioned in 35 reviews

Read more highlights

A-1 Apex Plumbing - plumbing - Updated July 2026

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