Buyer beware! I dropped off my mountain bike to have the drop seat greased and a new cable installed. They called me and told me they couldn't get it working, and they implied because I took it apart it was my fault it would not work. I took the bike out of the store and took it apart, immediately I noticed aluminum shavings from metal grinding together which were not there when I dropped it off. I went back in the store to ask them why there were metal shavings and they acted like they didn't see them, and they would not accept the fact that they were the ones who installed the part incorrectly and caused the metal shavings. I went home and watched a YouTube video on how to correctly install and adjust the part and 20 minutes later i got it working perfectly myself! They wrenched so hard on the part that it now looks like a young kid tried fixing it with a hammer. I will never go back there to have a bike fixed, not even a flat tire. Minor nit - I also had them fix a tubeless tire, a spoke nipple was broken. The said the would charge me for a roll of rim tape, and that they would give me the remainder of the roll to use next time. When I got home I opened the bag and there was an empty box of rim tape. I never got the unused roll that I paid for. read more

Hi Chris - Yes - I did get a good deal but No - you didn't help me source the satellite shifter. I originally purchased a Dura Ace Shifter (4 internal wires - which didn't work) and through internet research and co-workers I identified and purchased the Ultegra Shifter (2 internal wires). I asked for help but got tired of waiting. I originally purchased the bike with the understanding that I would get help with reprogramming the shifter - that never happened. When I left the A1 Bicycle shop in Manassas, my bike was no longer shifting and you told me, "it's not shifting onto all gears, you need to get it fixed/reprogrammed." Also, if you did give me a break (~$160 for 1 cassette and 1 chain) I don't need a brake like that. The only reason you gave me a brake was because I bad mouthed you after you told me my chain was old and need to be replaced. On a bike with ~100 miles on it? Give me a brake. As for giving me a deal - this was your display model that was last years model - I'm sure you made money regardless. Anyway, I left without my DI2 bicycle working. I went into the office and myself and a few friends were able to reset the shifting correctly. Question? Did A1 ever purchase/procure the Di2 reprogramming kit? I despise these forms of communication but felt so put off by this experience I broke with tradition and posted this review. If anything - perhaps you and your shop will start to treat customers a little different. I don't expect to reap any benefits since I'll never shop A1 again. Regards read more

I can only speak from a customer service and a "vibe" perspective as i havent had a bike serviced here. Many bike stores have been become like surf/skate shops of old as i guess riding a bicycle has become a cool, edgy thing to do. Theyre uncomfortable. Kids are too busy posing and looking cool to help customers. However, the interaction i had at A1 was top notch. Everyone here was friendly and willing to chat and shoot the breeze about their products and riding in general. Ill mention Ben in particular as being extra helpful. I purchased a bike here and got a fair deal; could have been cheaper online, but then youd deal with shipping. Given the reviews and distance from my house i may pass on the maintenance, but if im in the market for another bike A1 will be my first stop read more

I doubt I'll ever buy anything from there again. I bought a pair of clearance Specialized gloves. I took them home and tried them on again. I noticed a seam was coming apart. The gloves were still attached to the hang-tag. They couldn't or wouldn't do anything for me, not even store credit. So much for supporting small business. I'll take my business to Jenson, REI, and Amazon. read more

I was riding from DC to Richmond and it was an opressively hot day. I stopped at a little Mexican restaurant to get a cup of iced coffee. While I was in the restaurant I realized that I was going to need a new light for my helmet, so I checked on Yelp to see if there were any bike shops on the way to Richmond. It turned out I was less than a quarter of a mile from A-1 Cycling. So I pedaled over. They had a great light for my helmet and they honored my WABA discount. Everyone was super friendly. I asked if I could use a floor pump because I wanted every advantage I could get on the rest of my trip. I proceeded to blow out my tube. They checked out my tire to reassure me that the bead wasn't destroyed and after I had the wheel back on the bike I asked if they recycled tubes. They told me that have a lady who comes in to collect tubes and makes dog leashes from them. I left feeling happy and invigorated. read more

I bought a bike from A1 about a month ago and have been back several times to talk with the staff and to purchase accessories. Ben knows his inventory and gave me pointers for a road race I signed up that was beyond my abilities. It's nice to go to a store where the staff knows their stuff. They tuned up my bike before the race as promised. Lifetime tune ups with bike purchase. read more

After searching for a bike shop I came across A-1 Cycling. I stopped in to see if I needed a tube replacement or a new tire for my daughter's bike. Rod was super friendly and so helpful. It took him all of 10 mins to get me a new tube and install it for me and I was in and out with no wait. I definitely recommend this shop and will continue to give them business in the future. read more

My first visit to this shop and the service was amazing!!! I knew nothing about bikes and Rod spent a long time with me recommending something suited to my need. I recommend this place with no reservations, and feel sure that they're the first place I'll go with my next cycling purchase read more

These guys told me that the best option for re routing a cable was to replace part of my suspension?? What? Then they told me the whole cable had to be replaced instead of one 6" section of housing. ...so I bought the part and did it myself. They were so desperate to up-sell me and make an easy fix complicated and expensive. Not impressed. read more

Chose this shop out of several different Yeti dealers to build my custom bike. I experienced a vibe at this shop like no other. Friendly and attentive staff helped me through the process. I never experienced such a great experience at a bike shop before. Very good selection of accessories too. If you want a Specialized bike this shop would be a perfect place to purchase too as most of the staff owns one. In my opinion the best mountain bike shop on the east coast! read more

Called to check and see if they would be able to do a tune-up on my bike, they told me to bring right over and they could probably fix it that day. Roderick got my bike running great and I bought a new seat which I love! Awesome service, lots of variety to choose from and very reasonable prices. Great bike shop! read more

Good selection of Specialized brand items. I was expecting much more in-store items after viewing their webpage. Rather order online than drive from Dumfries. read more

I just recently got into downhill mountain biking and purchased my first bike from here. The staff was incredibly knowledgeable, helpful, and encouraging! I am thrilled with my purchase and will continue to be a loyal customer, not only for the products and expertise the staff provide but also for the experience of talking to other bike enthusiasts who are eager to share tips and stories. read more

Great selection, knowledgeable staff. If you can't find what you want here you are looking in the wrong place. From BMX, DH, mountain, road and more. read more

Robert helped us out and gave us all of his best recommendations and we came home with the perfect bike! If you are looking for a bike or need anything bike related, this is your go-to place! read more

Let me start by saying I am ignorant when it comes to bikes, so shopping for a bike was intimidating for me. I thought all bikes were the same, come to find out there is a different kind for almost every use (road, mountain, hybrid, etc). I took spinning classes religiously all through college and was looking to get back into that routine, so I thought I would give A-1 a try after a good friend of mine recommended it. I was immediately greeted when I walked in and informed them that I had no idea what I was looking for. Sean and Ben were super helpful in matching me with the right kind of bike by inquiring what I would be using it for. Since it was my first ever purchase like this, I decided on a Specialized hybrid (Ariel) in an awesome teal color! I also hate any temperature below 60 degrees, so I purchased a trainer, as well. If you are in the market for a new bike, I would definitely recommend them! The best part about it was I didn't feel pressured to buy anything I didn't want, and they were more than happy to explain everything to me. I've now been to both locations (they have a store in Herndon, too) and the staff is just as great over there. I purchased my water bottle holder from that store and, if you're lucky, there's some guy who works there that brings his Old English Sheepdog to work with him and you might get to see her :) read more

Love, love, love this shop! As a woman involved in mountain biking I know that I'm already up against a stereotype. I have visited other shops in the area who had zero clue as to how to fit women specific geometry and just defaulted to putting me on the smallest and prettiest men's bike. They talked in high tech terms thinking I had zero clue what was going on. When I asked about the women's specific bikes they all kinda shrugged and said it's just a small men's bike. Needless to say I moved on. I found A-1 Cycling in Manassas, the staff is super knowledgeable and they understand the women's specific geometry. The staff brought me over to a section of bikes made by Liv and Specialized, I sat on the different bikes and was able to get a good feel of what I wanted the bike to do and how I wanted it to fit. They really put an emphasis on Fit, Form, and Function. I ended buying a Liv mountain bike and have joined the Wednesday women's ride hosted by their Liv Ambassador. I trust this store and I know they are looking out for what is best for their customers. I've also met a group of really great like minded women who love to ride bikes! Thanks guys and gal! read more

I must be invisible. No one said hello can I help you nothing. They had many bikes I would of bought. Looked for quiet a while and left.

Stopped in with a flat tire, the two guys there were very friendly and helpful especially since we stopped in 15 minutes till closing! Glad they were there and appreciated their help! read more

I've been a regular customer at A-1 in Manassas for over 2 years. Since that time they've always been very helpful with taking care of my cycling needs. As a retired military member, my expectations are high. The entire staff at A-1 have maintained a professional atmosphere and provided a local bike shop that I can trust. In the past two years I have sent numerous friends to A-1; they too have had a great shopping experience. Thanks to all at A-1 read more

I am relatively new to riding in general, but I have recently been to several bike shops within a 35 mile radius of my home to get set up on a proper road bike. Of all the places I went, A-1 was easily the best. They spent several hours answering my (undoubtedly) tedious questions, and giving some very solid advice. I am now optimistic about having so many different options available as opposed to just dreading the impact on my wallet. I had even purchased some parts from other shops, taking their word that what I was getting was in my best interest; but I have since returned those parts knowing I can get a better deal (and better counsel) at A-1. Their prices are competitive and reasonable, and their staff is extremely knowledgeable, patient, and amiable. I will have no reason to go anywhere else! read more

This is the place to go for all your biking needs. . Great staff that are knowledgeable and helpful. Rod helped pick out a bike that was right for me and didn't try to hard sell the most expensive model. They have a customer for life with me . read more

Heard good things about this place and took my fiancee there for a specialized road bike. The guy that helped us out didn't seem like he knew at all what he was doing. The saddles were all way too low and it was after I mentioned they were so low that he even made an adjustment. Than he asked tried to fit her into a xs frame when she was 5'7. I was shocked.... They have a parking lot in the back for people to test ride and everyone that was riding had their saddles waaay to the ground. I hope someone informs them because the staff there either didn't know or didn't care.... Very Disappointing. read more

I bought a bike through the manassas location, not only did I have to wait and extra week due to a screw up on there end but no type of discount, upgrades, faster shipping or anything was given. It was "oh we screwed up on our end... Nothing we can do, just have to wait longer. Our bad". I have stopped in many bike shops and they all know there stuff. A-1 knows there stuff and have good products (which are almost always over msrp) but they have 0% customer service skills. I will not be purchasing another bike from this shop again. Do your searching before buying from here. read more