I took my bike in to have the brakes adjusted and for an overall "wellness" check. As soon as I entered the store, I received a friendly greeting from Matt. He acknowledged my reasons for bringing my bike in and put it on the bike rack for an initial check. After the mini assessment, he advised that it may take about 2 - 3 days before it is ready. To my surprise, I received a call the following day, advising that the bike was ready and the final cost, which was exactly what I was quoted on my initial visit! When I went to pick up the bike, Steven greeted me when I walked in. He went over the work that was done and asked if I had any questions. It was a smooth and easy process. I was very happy that everything was professional and straightforward. I was happy that there were no up-selling tactics or pressure to buy anything else. I was also very pleased that there were no "unexpected" costs associated with the repair. Very professional! read more

Awesome place to get the maintenance done on bicycles, Dave is a knowledgeable mechanic with tons of experience and Kyle provides friendly customer service. read more

Ok let me first say I was a loyal customer too Village Bike and Ski. Purchased 3 of my 4 bikes from the original owner. Then he sold the shop and the energy changed. Fast forward it was sold to a small local chain. I don't like change and considered finding a new bike shop altogether. So today out of desperation I had to take my crossover bike to the shop. Not only were they able to fix it while I waited but it was very inexpensive. The prices are standard with the previous owners for accessories. They have a heavier emphasis for off road bikes/dirt bikes. The 3 young guys there are polite enough- surprised there wasn't head banging music playing. I'm more of a Raleigh bike fan and they are heavy on Specialized bikes but when I'm ready for my next bike I will check them out. In the meantime, I will keep taking my bikes there for maintenance. read more

A-1 Cycling - Waiting on my bike - Bikes Near Me - Woodbridge, Virginia

I didn't have the same experience as some. Brought my mtb for them to look at and advise me on a shifting issue. It was kind of late and i was fully prepared and ready to drop it off and pay a lot more than what i eventually did. They fixed the issue right then and there and didn't try to up charge me when i asked them to do a tune up. Great customer service read more

Purchased a used Pro BMX bike via Facebook for our 12yr old and was not told by owner of rear wheel issues. The gentlemen at A-1 hooked us up! Took a look, gave an honest opinion on how to fix/part to order and an accurate idea of time it would take....all were extremely patient with considering I dont know a thing about BMX bikes! Received the call today with some future advise/recommendations and 15 minutes later received second call that we could pick it up! Our son is happy to have his "new" bike, my husband is happy that cost of repair fit our budget and I'm happy as the guys are Stick Figure fans! It's the little things in life! Thanks A-1!!! read more

I called the Lake Ridge store yesterday and asked if they put training wheels on kids bikes. I had tried doing it myself but I was not strong enough to turn the nuts/bolts. I was told that they do and I might be able to have it done in a few minutes or have to drop it off. No worries. I didn't mind dropping it off. When I drove down from Springfield today, Sunday 4 July, the guy working was less than happy to see me wheel in a kids bike and promptly told me that "you can't install training wheels on this bike because the nut is too thick. Huffy's can't really have training wheels put on them." Then he just kinda said there was nothing I could do and clearly wanted me to just leave. I not being a bike specialist took him at his word. But I got to thinking...Huffy has been around forever and I had training wheels on mine and so do all the kids in my neighborhood now and yes they are on Huffy's. When we got home I reviewed my son's bike manual and there is a page showing how to install training wheels and the size to use for the bike. I get that installing training wheels isn't as big a job as servicing a professional bike riders fancy bike might be but just tell me that! This guy clearly didn't want to be bothered with doing it. I also think that because it was 4 July and the store was closing in two hours he just didn't want to do it. There was another guy in the parking lot that appeared to work there but he was too busy affixing a flag to his pickup for the holiday. The guy in the store actually said "well you should just buy a bike with the training wheels already on it." HUH! Sad thing is that I work in health and wellness for a very large government agency and often recommend companies to our workforce to promote a healthy work-life balance. I will be sure NOT to recommend these folks for any fitness needs! So for anyone who does care to provide the service, let me know as I still need the training wheels put on and I will also tip...guy missed out on that $20 tip plus I was going to buy a helmet, bell, all sorts of add ons for my son and a bike for myself and husband so we could ride with him! If you know of a shop that WOULD like the business let me know! read more

Come on. This place is a joke. i needed a bolt my kids crank. Yes one bold 9 weeks. seriously don't take your bike to this shok, completely over priced on EVERYTHING and the service, please it's a joke. tip of the day for the owner. If your too busy to fix bikes then hire people. If you have a high demand for service, hire more people. Don't lie to the customer and say it takes 9 weeks to get a part, and then say it's $30 for part and repair. see ya A-1, obviously you didn't learn anything from Village. Over pricing and crappy service equals no more business! read more

Where do I even start! I bought a bike from them 6 months ago. Brand new bike and my shifter that tells me what speed I'm in was broken. I made it aware to the sales person he told me to come back the next day which I did. Guy told me part won't be in tell June. June came around and still no part. It's September and I still have a $700 bike with a broken part. Still haven't got no update on why it hasn't been fixed. disappointed on there customer service. Stay away or if you go make sure it's not broken because they won't fix it just lie to your face that there going to. read more

Was told to call their store to request their pick up / delivery services. Called and was told they dont offer pick up or drop off services at this location. Later in the conversation I was finally told to provide my name and number and they would call me back Thursday to schedule a pick up for that day. Waited all morning and never got a call so i contacted customer service again and was told to give them my information and they would take care of. Yet to hear from anybody at all so I would not recommend this place at all. read more

Highly recommend! Super helpful and got by wheels back on road shape in no time! Come here for all your bicycle and skateboarding needs!

These guys have been extremely helpful and responsive. Needed a hard to find part and Colin went above and beyond to find it. I tried this location a few times before they changed to A-1 and always had less than satisfactory experiences. In addition to more helpful and knowledgeable staff, their selection of mountain bikes and accessories has vastly improved. Finally have found my go-to bike shop. read more

A little over a year ago, we bought our son a BMX bike for his birthday at A-1. We greatly appreciated the patience of the staff, as they spent all the time he wanted to ensure he understood all the differences between the bikes. There was no pressure--just a great conversation. Over the last 12 months, we've purchased 2 more mountain bikes for our sons and 2 hybrid bikes for my wife and I at A-1. Each time the process was informative, painless and quick. It feels like we have a friend in the bike business. About once a month, we ride by the shop to ask for advice on the mechanics of our bikes or to get recommendations for a great trail ride--each time they're more than eager to answer our questions. A-1 is a major reason our family's passion is now our weekly bike ride. Thanks A-1! read more