Not impressed. Spent a lot of time and money getting car fixed and found problems afterwords after…read morepaying bill in full. Talked to service manager and was promised a call back from general manager. Guess he wasn't interested in hearing my story cuz that promise was ignored. So be very careful or you may have a sad story as well. As long as these bozos have been in business there is only one other yelp review??? I can understand how they lost their GM franchise. Please post other reviews to wake these people up!

My 2013 Honda Civic was recently damaged by a fallen tree from a windstorm. Crivelli was able to…read moreget my car in within a short period of time and now my car looks as good as new:):):) The folks that work there were all very professional and easy to deal with. I also want to note that they went beyond the call of duty when I showed up after hours not realizing that the body shop closed at 5pm and they made a point to open the shop up so I could get my car, THANK YOU!!!

Everything went great! Everyone was very helpful and friendly! Stated what I was looking for they…read morehad the part, found it quickly, couldnt of asked for more! Highly recommend!

If you're over 30 and remember just making stuff work. You'll appreciate these guys. Old school…read morejunkers and scrapers. They just find stuff that works. If you don't own tools and have seen the most recent Disney movie. Probably not your kind of place (sorry guys). But if you drive those cars that never seem to want to die. But sometimes need a part. You really need to know who these guys are. Or if you make hot rods same.

Advanced Auto Body is the only place I would bring my car!! Rick and Jeff handle your car like it…read moreis their own car. Jeff took time and explained everything to me on what they would do to my car. My car looks brand new!!!!!!!!!!!!! Thanks Rich Z.

We brought in our Mercedes SUV after we had an Turkey hit the front end on Rt. 79 (does a lot of…read moredamage at 70 mph!) . Jeff came out and quickly took care of us. He worked well with our insurer and we got it back looking better than new about two weeks later. Paint work is outstanding., car is clean, headlights match (older versus new; the polished the old to give it the same clear look). My wife and I are pretty fussy so 5 stars means a lot to us. I wouldn't go anywhere else.

I have had issues with my new VW atlas from day one. Had to get the owner involved after 1 1/2…read moreyears of issues and he (Rick) was a complete asshole to work with. He was very degrading to me in emails, like he was doing me a favor with getting back to me to try and resolve the problems with my car by giving me $4,800 off a new car And not paying off what I owed on my current car. He said he did everything he could do, but my issues with the car haven't been fixed. All I wanted was to try and get into another car without transferring a lot negative equity due to this not being any fault of mine. Because of him I will never buy another car from him. The other staff at VW of Boardman have been amazing!

tried to say they couldn't sell me my lug nut key. then said they would change the four locking…read morelugs for $90. that is the dealership making $1800 per hour. called Akron VW they said come in and get the key for $25. this should be illegal!!

They were awesome! Saved my trip home. I was driving from DC to Minneapolis and had a blowout on…read morethe Penn Turnpike in the middle of the night. Changed to a donut spare and limped into Youngstown at 4am. Left a text with Boardman, got a prompt call back when they opened at 7:30. Brought my car in, they replaced the tire, checked out the car, replaced the spare in it's spot, and had me on my way by 9am. And at a very reasonable price! I couldn't have hoped for more! Ryan Patrick could not have been more helpful

We've purchased 3 cars so far and 1 was a 2024 Solterra Electric Vehicle. Sales process was…read moreexcellent and this rating doesn't reflect sales at all. This rating is solely on service for my 2024 Solterra. The service department has issues on service for electric vehicles. NOT recommended! A total disaster.

A very efficient, honest, and on time facility. Prices were fair and options were plentiful. The…read moreemployee managing the phones and billing was very pleasant to talk to.

Staff are very attentive. Owner is available many days and they give you detailed info about your…read morecar even when it's something they don't repair (therefore aren't making $$ from it). Highly recommend!

Matt and his team were amazing, they worked out a 2 car deal for me and my son. Everything went…read moreoff without a hitch and it was so easy, all we did was pull up and sign and drive. They took their time showing us the features on our new cars and answered all our questions. I will be doing all my business with them from now on.

Salesmen sucks, How can you sell a car where the paint is fading on roof, hood, handles and mirror?read more

The engine light came on and the service department diagnosed some valve issues. The car has almost…read more100,000 miles on it so I was not surprised that something would need tended to on our 2016 Trax. The service person let me know that it would be two hours and the lunch hour before the repairs would be completed. I was surprised when he came back in just under 2 hours and said that the mechanic waited to take their lunch until my car was completed. I was amazed and the price was less than I would expect to pay elsewhere. I have always taken my cars for service here over the past 4 plus years I have lived here even though t is not the closest Chevy/GM dealer to me. It is because of service like this that I will continue to bring my vehicles back her to be serviced and they will get a nod for our next auto purchase.

In 2021, I was in a bad accident and unfortunately, my beloved 2008 Civic was totaled. With…read moremanufacturers shutting down during covid, it was rough finding a nice Honda with no accidents and a price that I could afford with the mileage I was looking for. I had a horrible experience with another dealership and started looking at other dealerships. That's where McElwain came into play! I was still pretty injured, so I couldn't come in until a few days later, but Tim made me feel at ease. He originally took my call about the Honda I saw online, and when I asked if it had a clean title, he not only texted me the answer, but a picture of the report. I planned on coming in the next day, but due to a change in plans, I was able to come that same day. He answered every text and informed me that he would tell me if the car had been sold, so we wouldn't drive up to find out then. He also let me know the policy on used cars due to how quickly they're moving right now- something that the guy at the other dealership never cared to do. As you can tell by now, I had a bitter taste in my mouth from my previous experience and expected every salesman to be the same. Tim was not. He went above and beyond, and every single person that we encountered was extremely friendly and eager to help. Tim was finishing up with another customer, so another guy pulled the car around. I didn't catch his name, but he was extremely friendly! Once Tim finished up, we took a test drive and all talked on the ride. Not once did I feel pressured into buying. Tim was so personable and laid back, and I got really good vibes from the business and atmosphere which made me purchase me awesome new Honda that day! He was straight forward with pricing and negotiation and it was such a painless process. Matt, the finance guy, was also super friendly and made the paperwork a breeze. He was so welcoming and never pressured me to purchase anything additional. I really appreciate that! For the first time in two weeks following my accident, I finally felt content. I miss my old civic like crazy, but I am so happy with how my experience went that I know I made the best choice by purchasing my car from McElwain. I drove away tonight no longer being afraid to drive and look forward to making great new memories in my new Honda.