Walked in to look at a style I had seen online. They did have it so I could examine it. They had…read moreone left of the style in a different color on clearance as it was the last one. I ended up purchasing that one. And then asked about the lightest carry on luggage. Was shown the style which weighed 4 lbs and made in Europe so they fit the international allowable size. Purchased some travel accessories because of their sale. Will be back for the luggage if I end up deciding that style is what I want. Ellen was attentive and helpful.

We brought a suitcase in that had been damaged by an airline and left feeling pretty frustrated…read morewhen the employees didn't greet us, didn't offer to help us find a new suitcase, and seemed really annoyed that we were even in the store. We had to ask the lady if she even worked there, asked about the warranty and she was really short with us, didn't offer to show us anything else even though we had planned to buy something and then got annoyed with us when we kept asking questions. She had short grey/blonde hair, glasses and was the only woman working around 6pm on 8/22/25. We intentionally decided not to buy something because of her and her attitude...

Nice Quality! Love…read moretheir luggage. I have my eyes on the leather backpacks. They run about $200. Trying to figure out if I can fit enough in there for a 1 week vacation. ‍

I have a 2 piece samonsite set from 2022. I've been using this luggage very frequently since then…read more Zipper broke on most recent trip. I was able to fill out the warranty form online using the tag inside the luggage. Dropped it off at this location for repair. Amazing!! Just $20 for shipping and she said it'll be mailed back to my house within 2 weeks - free repair. Store has tons of options and well organized.

Called to confirm a size in stock, was told by Doug every color and size is available "we have a…read moreton". Drive to store, and they have been sold out for several weeks.

Special shout out to Adrien for his friendly and professional customer service :)…read more Two of my coworkers came with me after work to browse the mall. We had been talking about crossbody purses and the unfortunate rise of crime with purse snatching. On the second level of Cherry Creek Shopping Center, this luxurious store carries all sizes of durable luggage, nice bags, and wallets. So happy to find the perfect crossbody that had my name written all over it :) Adrien was warm and welcoming. He took the time to show me a variety of beautiful products. He knew the prices of all the items I inquired about. And, he sold me the last crossbody purse on their shelf. I'm happy with my investment. It comes with a TUMI tracker, 5 year warrantee, and monogram. I skipped the gift box and wore it right away. The lovely female sales associate also commented on how she uses the crossbody when she travels. Grateful to have come across this store in the mall. Happy with my purchase today, thank you again Adrien!

A two year long journey for the perfect roll top school backpack ended up with an unplanned visit…read morehere. My partner suggested we stop in last Labor Day weekend because she heard Thule did packs and I called bs. I was wrong. Their pack are solid! They have some sleekness like the Timbuk2 packs but with more ruggedness like Patagonia packs. My biggest gripe is the logo is a little chunky. I got the paramount 24L and I'm pretty sure I'm going to love it. The staff here is awesome. I'm a little passive and love when folks proactively ask for help and these folks are ON IT. Not sure why this place doesn't have a review yet. Stop in, it's sweet.

Great customer service. Ordered the parts to repair my Thule roof rack. Had the correct parts…read moreshipped directly to my home. Parking is a bit difficult-LoDo duh-they get a big thumbs up from me!

There's no longer a physical address and nobody answers the phone at this business…read more Instead, try Paradise Luggage Company on Broadway in Englewood. They're exceptional, family owned and as honest as you can get.

Nothing but good things to say about this place. I had an older Samsonite Carry on that lost a…read morewheel in Hong Kong and I was worried the warranty process was going to be a complete hassle. I found them on Samsonites website as an authorized repair shop. I gave them a call expecting the worst. Luckily they were super polite, friendly, and reassuring. I brought my bag in and they handled the warranty claim and got my bag fixed for free. Saved me $500 from having to buy a new one. Additional notes: my repair took about a month since they were waiting for parts, so be prepared. It's also pretty far (halfway to the airport from downtown Denver), but they do have places they can pick up your bag from.

Have had shoes repaired regularly. Reasonably priced and well repaired. I'm talking Clark's that…read moreneeded a suede patch, etc. But...why does it smell like sewage inside?

They don't answer the phone. I called three times and let the phone ring ten times and gave up.read more

I was pleasantly surprised by the men's selection here. A lot of department stores seem to dedicate…read more90 to 95% of the floor space to women's merchandise and leave men with a small corner, but this location felt much closer to a 50/50 split. There was a huge variety of men's clothing, plenty of wallets and accessories, and an impressive selection of upscale shoes too!

I LOVE a Nordstrom Rack. It's so useful in LIFE! I guess I am a person that goes through life…read morechanges (and also weight changes!) - perhaps more often that the usual person. It's been very handy and price friendly to upsize, downsize or whatever my size situation is and also like if I need different work clothes, casual clothes, or of course SHOES for any occasion! I love browsing in-store and online and I have been frequenting this particular location ever since moving to Denver a little over 3 years ago. Everyone is always friendly, and returns are a breeze. The parking is always ample and it is a nice spot for weekday retail therapy. Recently, I've been going there for holiday decor like at Christmas and Valentine's and finding a few things to make the apartment exude a touch of holiday spirit!