I live in an 80 year old house whose drain continually backed up. After calling many companies I found A1 Plumbing and Pumping. It turned out that my house shared a connection which was blocked to the city sewer. I and my neighbors were being forced to consider temporarily moving to a motel. A1 plumbing sent out plumbing tech Ernest, to attempt a clean out and troubleshoot. He was unable to do the clean out due to the severe obstruction and handed the job over the to the underground technical construction crew of John and Joe. They arrived with a backhoe and dug down to where the main pipe connected to the main sewer. All the pipes down there were severely corroded and plugged solid with roots. The only way to fix it was to dig it up, remove the roots (which had the density of a tree themselves) and change the style of piping so that future cleaning was feasible and more efficient. They accomplished this professionally and in time so that none of us had to leave our homes. I can't praise the whole team enough. In my humble opinion they are the best in Albuquerque for professionalism and Value. read more

A-1 Plumbing & Drain - Closeup of new redesigned piping. - Plumbing Near Me - Albuquerque, New Mexico

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We own a commercial kitchen and had a terribly clogged line from grease. Ernest showed up, took care of it right away. He wasn't feeling well, but gave us A+ service. We have used A-1 regularly, but they really stepped up for us this time. I give them a GOLD Medal, a Blue Ribbon, and FIVE stars! Thanks so much Ernest. You are a Super Star! read more

Earnest did a solid job repairing aged pieces of plumbing in the crawlspace our aged house. Smart, on time, experienced. Cost was reasonable. read more

The young man found the problem almost immediately. A previous plumber came in twice and did not find the issue. I do not know the young man's name but he did a great job in the South Valley. Thanks! read more

When our HOA of 4 units had a sewer backflow issue, we had to call a plumber. My past experiences with plumbers was that they showed up late with a rude attitude and services cost an arm, 2 legs and an ear. A1 Plumbing and Drain came with his helper on time. They cleared the sewer line within an hour which included scoping the line. The cost was under $400. i would highly recommend A! Plumbing and Drain if you need a plumber. They were friendly, efficient and affordable. Thank you you A! Plumbing and Drain read more

Like so many who've left reviews, sadly I must add my own extremely unfortunate experience. I was extremely over-charged. Because the technician arrived early, I was grossly overcharged by the company; they made me pay an extra $160 for the tech to drive back to albuquerque instead of waiting. When I called to request a refund management said that it was my fault for not contacting them right away. As someone who know little about plumbing and business practices of plumbers, I felt that I had no choice regarding my bill. These people have violated my trust in the industry. I implore anyone who reads this DO NOT TRUST A1 PLUMBING as they will rip you off by any means that they can. read more

A1 put a new septic system in the house I bought about 4 years ago. The system is 5 years old I think. A1 plumbing are the ones who inspected the system before I bought the house. The system has leaked "water" since I bought the house. It's leaking between the tanks and the leach field. They have come out twice to fix the problem. Now they want to charge me hourly to fix it. Richard the tech dropped his phone in my septic system (karma) and price bated me twice. Told me one price for a pump. But only had the more expensive one in his van. Twice!! At first I was happy with A1. But they slowly changed my mind. Basset septic Concerned Customer read more

Toilet on first floor flushed intermittently didn't know the cause but suspected. Tim showed up on time and went right to work. Cleaned our sewer filter and cleared the system. Very professional and genuine service will definitely call on them again for any plumbing needs. read more

Joe from A-1 did an amazing job. He cleaned & cleared a blocked sewer/sump pump. Didn't spill one drop on our carpet. Company told us when he would be here, and then called an hour early to say he was running late. On a Saturday. No extra charge. read more

Called them to clear a clogged kitchen sink drain and they came out the same day and took care of it.

I had some leaking pipes and the technician, Jerry, fixed them right up for me. Also fixed leaky toilet! I am so happy. Thanks Jerry!

We had A-1 do two home sewer inspections. Both reports were detailed and included video. We were so impressed and appreciated the expertise!

Terrible!!! They came to my house after hours because I need it done! One man job to put a snake on the main line. He got the snake stuck and 3hours later told me he couldn't resolve the issue! I let the company know $350 later that this should not happen. They said: the snake is being fixed, good luck resolving your problem! Don't call them.... read more

We had an issue with our spare toilet. The toilet would backup into the bathtub. We called these guys and they came out. Nice guy originally, who "fixed" the toilet. I say "fixed" because later that night (after hours of course) the master bath backed up. We flushed the spare toilet, and it backed up into the master bath. So now we are down both bathrooms. I call A1 back, the lady informed me that she could wave the earlier charge, but now will have to charge me after hour fees! I asked why the charge when the original problem has not been fixed. She raised her voice with me after that, and kept talking over me. When I asked her to not get an attitude with me, or I can call another company, she hung up on me. So, never the less, I am now calling TLC Plumbing. Let's hope they can fix this!!! Update: TLC fixed all issues. This is comedy. A1 plumbing just called saying there is an outstanding fee for $95. I explained what happened and said the fee should be dropped for "services not rendered." She put me on hold to talk with the manager. Came back online, said the fee will be zeroed out and promptly hung up on me! At least they are consistent with being rude in multiple departments... read more

Absolutely horrible service!!!! Had to have the septic snaked 3 times in 45 days. Nothing is under warranty with them. When speaking to the manager Otto he states that all work is done by an educated guess. Sounds to me like they take advantage of consumers by their educated guesses not knowing what they're really doing and have no problem taking the money. Would not recommend to anyone!!!! read more

I called A-1 Sewer and Drain to do a sewer scoping for my client and they gave me a quote for $130 and an additional fee of $25 dollars to get on the roof. To my amazement I get a bill for $268 with no call to confirm any extra charges on my account. I have owned a Plumbing Company in Albuquerque in the past for 25 years and would of never charged a customer any additional charges without the customers approval. I give them a 1 Out of 5 as customer satisfaction. read more

Called and got a plumber within 2 hours. He fixed my water line leak in the front yard within 1 hour on my 50 Plus water line. I had dug it up, before his arrival. Most others could get here till next week or wanted $300 for after hours repair services. read more

On September 27 they sent man to snake out my sewer line from outside to inside. I asked him if he brought camera to check out line. He said their camera was broken( wonder if they have one). After snaking line he told me I had a broken coupling between inside and outside lines. Their office told me due to a lack of manpower they could not dig out the line for a few days. I called Stwards plumbing, who came today, dig up the line, and Found no problem. The line reduced from 4" outside to 3" inside and A1 was using 3" cutter. Results: No coupling problem I am out $350.00 Call Steward's plumbing first!!! read more

Had a badly clogged toilet- called a few plumbers but no one called back- got right thru to A1 and they had Keith out literally within 20 minutes! He was friendly, polite, and efficient! He had the problem fixed within another 20 minutes. A huge bonus is that A1 does NOT charge extra to come to the East Mountains as most Albq. businesses do (even tho' it's an easier, prettier drive than thru Rio Rancho!), which is wonderful! We will definitely be using them for any needed work in the future and recommend them without reservation! read more

From the courtesy response I got from the front office to the professional, prompt, experienced technician, who did the work, I am very satisfied. Thanks for a job well done! BZ read more

Needed a sewer line inspection for my house, and A1 quoted $125 to provide a report and video. They came out started the service and were not able to inspect the whole line, so they recommended installing a cleanout. After a quote was requested, their estimate sounded very high. On top of that they charged me for the incomplete inspection with a fee for trying to inspect from the roof (the other end of the line) and they wanted to charge the inspection fee again after they completed the install of the cleanout. Something was wrong, so I requested quotes from 3-4 other companies, and 2 came back with half of A1's estimate and the other 2 were forty percent less. The bottom line is when you need plumbing work, yes it's an expensive service, but you want to find a plumber that is honest. A1 is not that, so just stay away. read more

These guys are great. We discovered that our 20+ year old home had clean out valves that were not put in correctly when the home was built. John and Joe had to dig up a significant part of our yard but they were able to fix all the problems and were great at explaining to us exactly what was wrong and what needed to be done. After the repairs were completed they put the yard back together amazingly well. They were very friendly and professional. The company responds quickly and we would definitely recommend them. read more

Had a main sewer line blockage late on a Friday, nothing draining. arranged for 1st thing Saturday. Joe showed up bright and early . He started quickly snaking the drain and got blocked about 80' out. I went into the house and had lots of noise in the furthest bathroom . I told Joe about this at which point joe determined the cleanouts we were using where installed backwards and not pointing towards the street. After a bit of searching we located an older cleanout that was going the right direction. Joe moved all the Equipment and started again at 188 ' it hit the blockage and it cleared!! Joe worked his tail off and still had a great attitude .Vicky the dispatcher was also very pleasant to deal with. I will use A-1 again and recommend them to friends. Thanks Joe and Vicky read more

I called them at 8:00 am, and they were at my home by 1:30. The gentleman figured out what was wrong right away. He fixed it, and the charge was very reasonable. read more

First, their phone # is 343-1030. Looks like it was submitted incorrectly in the profile. We had Tim from A-1 come to our home on 12/8/14. Our lines were clogged with roots and we couldn't use the toilet, shower, etc. we called them around 10am in the morning, and Tim arrived by 2pm. He was friendly, courteous, and efficient. He had the work done within the minimum first hour, so there weren't any extra charges. He was whistling and humming the whole time he worked! Once he finished clearing our pipes he gave us detailed notes about how far out he found obstructions so that we could track the problem. Then he also gave us advice on which products we could use to limit root growth in the future. The charge was half what I had been quoted by multiple other companies, and we got same-day service. As a local business owner myself, I really appreciated the great customer service, efficient and competent work, and fair pricing. Bam! read more