Excellent service from the owner, Paul. I needed to replace the belt on my 15-year-old Horizon Fitness treadmill. Paul got the model # by phone, I paid him to order the replacement, and we scheduled the appmt. for him to install it. It was a lot more work than I'd thought; he basically had to take the whole thing apart to get to the actual belt and to remove the old one. He was efficient and quick, while pleasant and professional. And now I know I need to have this maintained about once a year, based on how often I use it. I highly recommend this company! read more

A-1 Treadmill Repair - Fitness/Exercise Equipment Near Me - Westminster, California

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Paul was simply amazing! Called him around 9am made an appointment at 12pm luckily he had the controller board for my Nordic trac x32i the belt had stopped working. He came by Checked to make sure it was the controller fixed it in about 20 mins serviced the treadmill as well as I never did now it runs like new! I am so glad I called him and he was able to fix it for me literally the same day. I told him I had to leave by 3pm he said no problem. I would definitely will be using him again I hope I won't have anymore issues but at least I know I have a treadmill guy I can trust. I appreciate you Paul thank you from the wonderful service and great conversations. read more

A-1 Treadmill Repair - Fitness/Exercise Equipment Near Me - Westminster, California

I gave Paul a try after having a bad experience with a previous Treadmill Repair Co. Paul was fast and efficient and answered all my questions. My Treadmill is like new. Thanks! read more

A-1 Treadmill Repair - Fitness/Exercise Equipment Near Me - Westminster, California

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I contacted A-1 Treadmill Repair seeking guidance on repair possibilities for my old treadmill. From the original conversation, I was provided with an HONEST option regarding the type of treadmill I own. The second time I called, I asked for alternatives, once again an HONEST answer was given. At this time I did not find the selection I want based on my needs. But if in the future I require services for gym equipment I will reach out to A-1 Treadmill Repair, as my opinion of their service is HONESTY. I VALUE time and money therefore I appreciate the honesty from the get-go. Thank you! read more

A-1 Treadmill Repair - Fitness/Exercise Equipment Near Me - Westminster, California

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Paul the owner is awesome! He was able to fix my old Precor treadmill by finding a re-worked circuit board and put on a new belt. He literally made the initial visit to check it out within about 2 hours of calling him. The treadmill works as good as new! Great guy, great service and I highly recommend! read more

A-1 Treadmill Repair - Precor M9.31 - Fitness/Exercise Equipment Near Me - Westminster, California

Paul just came out to replace a part on my treadmill. He was knowledgeable, friendly and responsive. Overall, his prices were also fair for parts and labor. I will definitely use him again and would recommend him to others. read more

Excellent service for maintenace on fitness equipment. very professional and knowledgeable. thanks! i would recommend.

The owner was great, honest and fixed our treadmill! He was very experienced and was willing to do extra work for us in replacing our motor.

I had to put up with his rudeness when I asked something very unprofessional. I left a review of my experience with him and he messaged me about it. I hope these text message show you what I experienced. Please be careful if you spend your money at his business read more

A-1 Treadmill Repair - Text messages from the owner - Fitness/Exercise Equipment Near Me - Westminster, California

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My treadmill belt had shifted. Paul came in a timely manner, and fixed it, at a reasonable price. A job well done.

Paul was great and professional. I recommend him to anybody for a treadmill repair. he was on time and very quick.

Paul came out today to troubleshoot our NordicTrack that wouldn't incline. He quickly identified the issue, and had the required part on hand for a quick replacement. He also did some minor adjustments to the belt, and some lubrication for maintenance. Very knowledgable and professional. Punctual timing and fair prices. Will be contacting Paul for any future treadmill needs, and will recommend him to others. read more

I have been using Paul for almost six years now for my treadmill needs and he is fantastic. His knowledge of treadmills is exceptional. I'm a someone who runs and sweats ALOT, and he knows which treadmills will work for me and which won't. He has always provided me with exceptional service and goes above and beyond to help find solutions to issues occuring with my treadmill. I would recommend him to any and everyone with a treadmill as he has saved me so much time and money with his ability to assess and address any treadmill issues. Thank you, Paul! read more

A-1 Treadmill Repair got the job done for a reasonable price. I have an old Merit Precision 725T Plus. It started making horrible noises and slipping to the point where if felt like I was going to throw my back out. Anyhoo, I called around to many different locations to get a quote on a repair. If you've done your research, just getting the quote can be expensive, plus unlike other services, they won't apply the cost of the quote to the actual repair. So getting your treadmill repaired can cost you at least $300+. But I didn't want to do the research to find a new treadmill. And it's so hard to find a good one. Paul was able to fit me in quickly and showed up on time. He diagnosed my treadmill and said that I needed a new belt, which I kind of figured. He said the motor was fine and probably would be worth it to purchase the belt. So I ordered the belt through Treadmill Doctors. Came in about a week. Called Paul to make the appointment. Again, he was able to fit me in to his schedule. And trust me, I'm sure his schedule is quite busy. He gave me an hour window. Showed up at the beginning of the window. He came in, disassembled and replaced the belt. He did say the belt I received was about an inch too short, but he made it work. Thank you!!! I'm very happy and back to using a much quieter treadmill. I will definitely refer Paul and would use him again. He's matter of fact, his prices are reasonable, and he's flexible. read more

HIGHLY RECOMMENDED!! Paul was great. Responsive, punctual, fast and friendly service.

The call center assistance was ok. However, their business model of scheduling third party techs without checking for customer availability is very poor. Also, they require an upfront service call fee before they can schedule someone to come by and the $145 service fee is higher than most other services in the area and typically that charge is done after the service visit. I wouldn't recommend them. Updated review- mistook A-1 for ATI I mistakenly reviewed A-1. The company I meant to review was ATI. They are the recommended company by Bowflex and they were my intended company for my review. I apologize to A-1 for the inconvenience. Please disregard my review. read more

We had our Bowflex treadmill serviced by Paul and could not be more pleased. Paul was very thorough and professional. In addition, he arrived at our house during the time period specified. I would recommend A1 for any treadmill needs. read more

Update: I bought a Treadmill Belt Lubricant and just lubed every visibile joint and also lubed various spots on the deck directly under the belt. All fixed now. No more noise. read more

Paul was punctual, informative, thorough, and fair! He came promptly, explained everything I needed to know, and told me to check in with him to make sure my treadmill was running smoothly. read more

Service provided was okay. This service was for a safety key issue not responding to the console on my Proform 5000 iFit console even though the key was plugged into the magnetic mount. The troubleshooting he went through was practically the same thing I did or would've done. I was hoping he had more knowledge in fixing console, instead he just suggested to replace the whole console which would've cost me $500-$800 to purchase. I ended up solving the issue myself and manage to bypass the safety key requirement the console demands. Only cost me less than $15 for parts. So I definitely saved money. However I would not suggest this route if you actually care about having a safety key but for me personally I couldn't care less about it. I believe general replacement parts and repair like motors and belts by this company would be good but not for console work. read more

Worst experience ever dealing with Paul here. Did not seem qualified to work on our treadmill and was very combative when it came time to request payment after not having been able to fix it at all. Use one of the other highly recommended people and you will be happy. read more

Paul sold me a used star trac treadmill it's the best investment I ever made, great price and came with a one year warranty. Will recommend him to everyone!' Thanks Paul!! read more

Let Paul be your go-to repairman. Paul gave a short range of when he would arrive, and showed up right on the dot at the beginning of that range. He was incredibly knowledgeable, quick, and gave me everything I needed to be able to save myself a bunch of money. He even added in a little lubrication maintenance for free, just since he was already in there. His services were an excellent deal--worth every cent! I don't trust my lousy treadmill further than I can throw it, but I definitely trust Paul to fix it the next time it gives me trouble. I'll be calling him next time, too, even if, thanks to him, that won't be for a while. Thanks Paul! read more

Called Paul this morning and he was able to come out same day. My older model treadmill (Nordic Track) hadn't been serviced in years and was starting to get quite noisy. Paul found that a screw was missing from underneath and replaced it, tighten up some other screws, applied lubricant, and whatever else came with maintenance and my treadmill is much better. I should be able to get some more miles out of it and if not, he also sell some of the higher end used treadmills. Very personable, professional, and reasonably priced! read more

Paul knows his treadmills. A little hiccup getting the right deck for our treadmill but he was always punctual in his arrival and efficient with his work. Rate reasonable for expertise and time spent. Thanks, Paul! read more

Paul (Owner) was extremely polite and very personable. His work was outstanding and our equipment is working great since his repair!

Excellent service! Kind, professional and quick! Most importantly, honest! I called Paul on a whim and he was able to schedule a same day appointment. I understand that during these times of Covid, not many treadmill repair businesses are open or they are scheduling appointments month or so out. He was able to fix my treadmill and give me guidance on how to keep my treadmill running for as long as possible. I was so impressed with his service I plan on buying a replacement from Paul once my current equipment can no longer be used. read more

Thank you Paul for fixing my treadmill!! I have a Horizon T-101 Treadmill. I bought it January 2024. I made the mistake of over loosening the belt while adding lube. I hadn't been able to align/adjust the belt back to "normal". I didn't know if it was too loose or too tight or needing more lube so I would add more lube. . Whenever I walked; the belt stopped or slipped. I hadn't used it for almost 6 months!! Trying to fix it on my own was super overwhelming. I decided to reach out to Paul, he responded super quick & was at my house the following day. He immediately knew what was wrong, he opened the motor cover and confirmed the drive belt was soaked in lube. He ordered a new drive belt for me & came back about a week later . He installed the new one, cleaned & adjusted the deck/belt. I would've NEVER known the drive belt was also part of the issue. Now my treadmill is brand new again; running smoothly. He has reasonable prices & great customer service. Thank you again Paul! read more

Nice guy. Great service!! I highly recommend Paul for all your treadmill repair needs.

Called yesterday & spoke to Paul. He thought he might have my belt and could come out the next day. No problem, I paid for the belt and said call me when you have it. Sure enough he calls me the next day (today) shows up when he said he would. Great guy! Ignore the bad reviews! He tested it out and had me try it out too! Yay saved my treadmill from going into the landfill. read more

Paul came to my house (right on time) and quickly diagnosed the problem with my NordicTrack 2000. The belt needed to be replaced and the cost would be about $350 including parts. He recommended that I do not do the repair since the machine was about 25 years old and he felt that other components could fail soon due to age and use. As he prepared to leave I asked him if other clients of his had good treadmills that were lightly used and available for purchase. He said he mostly works on commercial machines but he had a 2022 model the he would sell me for $400. I had agreed to and owed him $120 for the service call so I suggested a deal for the used machine and the service call at $400 and he agreed. I asked him if it would fit in my VW Bus (it would not) so I told him I would rent a truck at Home Depot and drop by later that afternoon since it was near his location. At that point he said he owned a truck and would bring it to me (I am about 10 minutes away). We shook hands and again, right on time, he arrived with the new machine and even helped me get it into the house and to the room where it would be located. He gave me detailed instructions on how to disassemble it to get it through the door and was on his way. Very efficient. Very courteous. Very honest. I highly recommend Paul and A1 Treadmill repair. And, my new treadmill is great and available used on eBay for over $1,000!! read more

Paul came out today to my home to replace my treadmill walking belt. This was the first time I used Paul for servicing my treadmill and he did an excellent job replacing my treadmill walking belt. My other walking belt on my treadmill was very worn and needed to be replaced. Paul definitely knows what he is doing repairing treadmills and he is very professional and timely and his price is very reasonable. I would highly recommend that you contact him if you need your treadmill to be repaired. read more

Such a kind man answered my questions without charging and helped us save money as well as gave advise on purchasing a new treadmill. Thank you for your help. It's nice to know that there are businesses with such great integrity. read more

Paul answered my email very quickly and was able to accommodate same day service. I got bold and tried to lubricate and align my treadmill but did more harm than good. Paul fixed everything and gave great tips for keeping my treadmill in good shape for many more years. You can tell he is passionate and knowledgeable about his work! read more

I called because I was having problems with my treadmill. I gave them a call they answer and I asked what's their availability, he told me that they might be available the following day but he didn't have his schedule on him, he told me "let me call you back in 20 minutes to update you on the availability" An hour pass and I never received such a call. It sucks when you see all the really nice reviews, and you are really looking forward to work with them. It was my first time calling this place. read more

I called to see about having someone take a look at my treadmill that wasn't working. Paul was able to set an inspection for the following day. He was amazing. I wasn't sure what to expect, but I can tell you I was extremely pleased with his service and professionalism. He was able to fix my treadmill, and complete a maintenance check for me. I would absolutely recommend his business. Thank you, Paul! read more

The guy walked in my house and just looked at my treadmill and said looks like you need to new motor. I said aren't you going to turn it on and test it? So he turned it on and said yeah I can tell by the way it sounds you need a new motor. The treadmill sounded the same as it always did from the time I bought it. He doesn't seem trustworthy. He would have to order the motor I would have to pay for it and the shipping and pay him another 120$ to come back and pay for the labor. More than the worth of the treadmill. The problem with the treadmill is sometimes when I'm on it, it stops running. If the motor is the problem and he is a treadmill repair man he should know how to fix or work on the motor. The motor is a part of the treadmill.a car repair man knows how to work on an engine and wouldn't look at your car and say you need a new engine. read more

Have you ever heard of technicians purposely not fixing all the problems so you keep calling them back? This is definitely not the case here. It is very rare for a business not to push their business. My threadmill stops in the middle of my workout and to avoid any mishaps, i decided to check out people who can repair it. Contacted these guys and almost instantly got a reply from Paul. My replies are usually late bit his was always prompt. To summarize our convo, he basically said it's not even worth having my threadmill repaired (lol). Long story short, i did not avail of his service but his honesty and the willingness to reply to my queries were a good enough reason for me to leave a positive review. Nope, he never even mentioned yelp or writing a review, just did it on my own. Check him out, you will not be dissapointed. read more

I reached out to Paul with a squeaky treadmill and he was pleasant and responsive. He was able to show up the same day, diagnosed the problem quickly, and is ordering the part to replace that will silence the squeak. I found Paul to be extremely capable, smart, and a pleasure to do business with. I'd highly recommend him for anyone needing their treadmill serviced. read more

Horrible service unprofessional and expensive. Left our treadmill in worst condition fixed absolutely nothing $140 just to adjust the belt on top of that left some wires lose called him and asked him if he could fix it and just told us to fix it ourselves. Don't waste your money!!!! I tried to use it this morning and my breaker keeps going off and sparks are coming out of it. He said he had to drive 4 hours and called me a liar but Westminster from my house is about an hour and 30 minutes away. If he was not okay with driving that far then why agree. read more