Chris was professional, on time and indetified the problem with my dish washer. A small mouse did…read moresome damage. Later the machine would not fill, Jeremy came out and pointed out that just pulling the power plug does not reset the machine. He pointed out how to acually reset this dish washer. The work was done corretly at a very fair price, and did not charge a fee for the return call a few weeks later. Outstanding service, Very happy. Honest and reliable ! Regards, Dave Most

Update: The repair didn't quite work. The dryer heats now, but it cuts out in the middle of a…read morenormal (automatic) cycle. When the diagnostic tech came out the first time, he banged on the solenoids, and that got them partially working. But the repair Hargo did didn't change that. So they didn't diagnose the problem properly. What really irks me is that they want to charge another $90 to send someone out to do another diagnostic. Old review: Hargo just got done fixing my dryer, and it seems to be in perfect working order now. They also gave me some good advice on getting a better exterior vent. The total turn-around time for me was about a week. I gave them the exact model of my dryer, but the diagnostic guy who showed up a few days ago didn't come prepared with any parts, so I had to wait a few more days, and they were only quick on the second visit because I called just after they'd had a cancelation. But that was really lucky. It seems that Hargo is one of the few appliance repair places in town, so they're absolutely slammed with everyone's repairs. Even just calling them on the phone, I get put on hold for extended periods every time, so the phones are ringing off the hook. I talked to their tech about that, and my take-away is that they're actively trying to hire both techs and customer service reps, but there just isn't enough available workforce. And their employees have to work over time to barely keep up with the demand. They charge $109 just to come out and diagnose the problem, and I can see why. I would not want to send a tech out for a potentially lengthy diagnostic, for free, when they could be making revenue on a real repair job. Overall, their total charge for the repair wasn't bad, considering how labor has dominated repair costs since the 1970's. Bottom line: They'll do a good job, but manage your expectations on the time. It's going to take a while for your repair to get done, because there are heck of a lot of other people in the queue ahead of you.

Service was excellent! Travis helped us with a quick turn…read morearound on a very comfortable guest room mattress for an elderly relative. He delivered a sale far beyond all our expectations. Delivery was smooth!

Do not shop here and definitely do not buy appliances. Sales staff is rude and dismissive. I've had…read morebetter service buying a pack of gum at a gas station than I had at Olums buying a $5k stove. I know options are limited in Binghamton, but find anywhere else to do your big purchases!!

Called looking for a part that nobody seems to have ended up having a nice conversation with I…read moreassume the owner employee about my LG refrigerator and I am a DIY guy so they suspicions for me and offered all kinds of information surprised to find someone that would do that when they're not making a dime need is I'm going to call.

The gentleman returned my call promptly and seemed very nice, but when I told him the age of my…read moreappliances, (washer and dryer both need fixing,) he said there might be a problem getting parts. He then told me he would call me back with an appointment time the following week. I called again and asked him to please remember to work me into his schedule, left my contact info, and have been ghosted. If he doesn't wish to deal with my washer and dryer, simply say so, and I can call someone who will.

Envision remodeled our bathroom, about 5 years ago.. They say they're permanently closed, so if we…read morehave issues with hardware and cabinets, where do we get issues resolved? How convenient that they closed, now we're stuck if we need replacements.. I wish I had chosen a company that would've remained in the area.. I'm not happy that they left us hanging, without any references as to who contact..

After living in our home for 20+ years, we finally decided to remodel our kitchen. We reached out…read moreto several different companies, but after receiving a recommendation from a friend and meeting Doug, we made our decision to go with Envision. We couldn't be happier! I literally sit and stare at it! It's so beautiful, and nothing that I would've ever thought I would have! I can't thank you enough. Its so nice to clean a kitchen and have it look just as beautiful as the day he turned it over to us!

I bought a new car stereo at Vestal Best Buy on September 21st . First they didn't have the right…read morewires to install it so I bought them at another store. So now they are telling me it will be February 12 before they can do it. If I knew that I would have bought the radio someplace else. Not happy at all.

I purchased an iPad from BestBuy 1/5. It was not in stock so they offered to have it sent to my…read morehome. It was supposed to arrive Friday 1/7. We received a text message saying it would arrive a day earlier 1/6. I never received it until 1/10. The updates I was getting were all over the place. N Hampton,Pa,Pittston,Pa. Nichols,NY, back to Scranton,Pa and finally Conklin Ny We went into the store on 1/7 and spoke to customer service. They said we probably wouldn't get it until 1/11. I've been trying for almost a week to call the Best Buy in Vestal,NY to no avail. I finally got a representative from the call center in California who couldn't help with a price match and said I'd be better off going into the store you would think that during the pandemic they would try to accommodate people without having them come into the store ANSWER THE DAMN PHONE

I am extremely dissatisfied with the "service" from Shauls. Not only were they extremely rude when…read moreI told them I wanted my microwave fixed, they didn't even look at it and never fixed a problem I hired them for. I am extremely dissatisfied and I'll never use them again.

It is sad when a reputable business grows old and has new management who do not have the same…read moreservice standards as the old hands. This is the case with Shaul's in Johnson City, NY. I have been a customer more than 30 years and I am disappointed with the service on a 10 week old electric stove I just bought from them when I called the store for help. Part of the stove door cracked and when I tried to explain the problem the manager cut me off and said to me "You broke it." But he has not even seen the broken stove. Then he went on to explain that the manufacturer, Whirlpool, would not cover the repair under warranty. But I didn't break it. It really is a manufacturing defect or a design defect in my opinion as a retired professional engineer who has evaluated many electrical equipment problems. The manager offered to send his service man at my cost, but I found out that they are not a certified service shop for Whirlpool. I smelled rotten fish at this point and called for Whirlpool service, who were responsive. My experience and opinion is that this store wants to charge for their service when its free from the manufacturer and they do not help the customer with legitimate warranty service. Shaul's blames the customer without even looking at the problem. Not good at all.

Dishonest, dangerous and lies to get ahead. I was told by two other professionals that he…read moreconverted my gas dryer to propane dangerously wrong. Good thing he broke it when he was bringing it in the house, because after he hooked it up, if it actually worked, it could've blown up the house. He never tried to test it. He damaged my home upon installation and left without telling us. when I called and asked him about the damage that he left behind he tried to blame it on me. If you want carelessness, damage to your property, broken appliances, and a foul mouth in your home, then this is the guy to hire.

Greatest guys, great work, great price, quick serviceread more

This is long overdue but valuable information about this local business .I called asking for…read moresomeone to look at my dryer and within a day Tommy was here to help. It had died and would have been more cost effective to get a new or used one rather than repairing the one I had. He said he has some used but reconditioned dryers at his place and I went to look at them and chose one very close to the one I had. They came back within a day to take my old one and set me new one! I just mentioned the door to the dryer was on the other side than my old one and without even knowing it could be changed, Tommy changed the direction of the door to make it more convenient for me!!! Kind, professional and prices were very reasonable!!! Thank you for your wonderful service!!!

Highly recommend. Very knowledgable and courteous. Tommy was great. Came on time. Easy to contact…read more Any more appliance issues we'll know who to call.