Knowledgeable and professional service at a reasonable price. Jim was a great technician and took…read morethe time to explain everything to us. Would call him back in a heartbeat for appliance issues.

I called Appliance Pro about my 6 yr old Whirlpool Microwave that suddenly…read morestopped working. Jim answered the phone and asked me a few questions a to send him photos and the Model Number along with my address. He was at my place within 3 hrs and let me know when he was on his way. After taking the microwave apart and checking the breaker switch, he determined that no parts needed replaced and noted that my microwave does not include a Pause Button. We figured out that the day it broke I had opened it before the programmed time was up more than once while making a frozen dinner that needed stirring several time during the cooking process. It now is Working Great and price for his visit and diagnosis was so reasonable- Highly Recommend Jim!!!

My A/C went out on the hottest day of the year thus far. He responded promptly and was able to fit…read moreme in the same day. He was able to diagnose the problem and repair it promptly. This is my 2nd time using this company and would recommend it.

Jason was awesome! we appreciate him coming out as soon as he could and extending his work hours to…read morefix our dryer. He was super accommodating, fast, and reliable! I would recommend him!

I had a nightmare trying to work with Capital City Appliance, as we have a Thermador dishwasher,…read moreand finding a company that services them is very, very difficult. CCA was provided as a "shrug, I guess they work on them" reference from our contractor network. The service person that came out did shoddy work and was going to replace the disposal. The phone service was....well....ugly. Unprofessional. And unable to fulfill the most basic of requirements, such as emailing a quote. Going through Appliance Guy was a breath of fresh air. Aiden, who looked at the dishwasher, spent his time thoughtfully analyzing the issue and applying his years of experience to pinpoint the issue. While CCA wanted to replace the disposal at an exorbitant fee for labor. Contrast to Aidan, who didn't think there was a hardware problem, but rather clogging due to us using the wrong type of detergent and rinse aid. He gave further pointers and how we can resolve this ourselves. If it ends up being hardware, their work has a 30 day guarantee, so it would be covered under the original service trip. I'm in a special circumstance, and having my dishwasher down even a few days is highly challenging for our family. Going through CCA cost me now at least 3 weeks, and who knows how long until I would have gotten an updated estimate so I could properly file though my home appliance warranty company. With Aidan, I'm going to be up and running tomorrow (and maybe even tonight, if we could run out to get replacement detergent).

Straightforward honest advice. Called on a very noisy washer and told us honestly it was not worth…read morefixing..start looking for a sale.

Great place for repairs. They were quick to respond and came out and fixed my refrigerator issue…read moreright away which is what you want. The technician was nice as well. Thank you.

I will never trust another company to handle my appliance repairs. This company is honest, upfront,…read moreand does fantastic work. I can't recommend them highly enough. They've saved me so much money by repairing verses replacing my products.

They have just what you need for you do-it-yourself appliance repair needs. Look up the part number…read moreon the part or online, give them a call.

Quick reply time, service was fast and now my dryer is fixed. Very happy with S&K, we will…read moredefinitely use them again in future.

i am SO THANKFUL that they were able to bring me a new washing machine, hook it up, made sure it…read moreruns, and took my old one away. and all for a decent price THANK YOU!!!!!

I hired GS Appliance Repair to fix my dryer, which was spinning but not producing heat…read more Before the service even began, there was a scheduling issue -- we set up an appointment time, but he couldn't make it due to being tied up with another complicated repair. I should have gone with someone else at that point, but he offered a discount to reschedule the next day, so I agreed. The service call cost $150 (paid in cash) after the discount. He was in and out in under 15 minutes and says he replaced the hi-limit thermal cutoff. The dryer produced heat briefly that day, but when I first used it a few days later, the problem returned -- spinning with no heat, exactly as before. When I contacted him about the issue, he explained that a "proper repair" would require a full internal diagnostic, airflow inspection, and cleaning -- work that was not done during the first visit. He said this type of complete repair would typically cost $250-$350, and eventually, he offered to apply a credit from the first visit and complete the work for an additional $100 (bringing my total to $250). My concern is that the initial visit addressed only an immediate symptom without diagnosing the root cause. For $150, I expected a thorough evaluation, not just a quick part replacement. A proper eval and repair should have included checking airflow, testing all thermostats and safety components, and internal cleaning from the start. I declined the additional service and requested a partial refund, which he agreed to provide. As of today, I have not received it. In hindsight, I should not have paid in cash. [Edit: After this review was posted, I received the refund.] If you hire this service, I recommend clarifying upfront exactly what diagnostic work will be included and what the total cost might be if additional repairs are needed.

Did a fantastic job fixing our dishwasher. He was quick to respond and quick to get to our house…read morefor the repair. Will use again if we need another repair.

Amazing work!! Diagnosed the problem with the oven, tested it with other part of to confirm the…read moreissue, ordered and returned to have it done quickly. Have him in my contacts for future projects and to refer me to others he is aware of for projects he does not do himself.

Our refrigerator was leaking and we didn't know how to fix it or who to call. I decided whoever…read moreresponded first got the job. They came out the next day(less than 24 hours later) and fixed the problem in about 45 minutes. Very pleasant customer service and response. Would not hesitate to use them again

Technician was on time, knowledgeable and professional. Repaired my refrigerator in less than an…read morehour and a half.