My A/C went out on the hottest day of the year thus far. He responded promptly and was able to fit…read moreme in the same day. He was able to diagnose the problem and repair it promptly. This is my 2nd time using this company and would recommend it.

Jason was awesome! we appreciate him coming out as soon as he could and extending his work hours to…read morefix our dryer. He was super accommodating, fast, and reliable! I would recommend him!

Great place for repairs. They were quick to respond and came out and fixed my refrigerator issue…read moreright away which is what you want. The technician was nice as well. Thank you.

I will never trust another company to handle my appliance repairs. This company is honest, upfront,…read moreand does fantastic work. I can't recommend them highly enough. They've saved me so much money by repairing verses replacing my products.

I called Appliance Pro about my 6 yr old Whirlpool Microwave that suddenly…read morestopped working. Jim answered the phone and asked me a few questions a to send him photos and the Model Number along with my address. He was at my place within 3 hrs and let me know when he was on his way. After taking the microwave apart and checking the breaker switch, he determined that no parts needed replaced and noted that my microwave does not include a Pause Button. We figured out that the day it broke I had opened it before the programmed time was up more than once while making a frozen dinner that needed stirring several time during the cooking process. It now is Working Great and price for his visit and diagnosis was so reasonable- Highly Recommend Jim!!!

Jim is super knowledgeable about appliance repair. He is no nonsense, explains repairs in layman's…read moreterms and is very reasonably priced. He fit in my refrigerator repair the day I called (the day after Christmas!).

Did a fantastic job fixing our dishwasher. He was quick to respond and quick to get to our house…read morefor the repair. Will use again if we need another repair.

Great job, hired to repair stove and dishwasher -- he provided a free estimate on my fridge as well…read morebut unfortunately the work was not worth keeping the fridge. Will definitely repeat if I have any appliance problems.

If I could give this company a zero rating I would. We have used this service 2 times, and both…read moretimes resulted extremely poorly. Situation #1: We had a broken ice cube maker in our fridge. The gentleman from Affordable Appliance removed the ice cube maker (per our request), however, he neglected to turn the refrigerator back on before he left. My husband and I didn't notice until a few days later and by then, it required us to throw out roughly $150 worth of food. We called Affordable Appliance to alert them of the mistake. After being challenged about our food loss (which we weren't asking to be reimbursed), Affordable Appliance agreed to not charge us for the fee. My husband and I believe in giving second chances, especially to small business owners, so when Situation #2 arose, we decided to give Affordable Appliance another shot. Situation #2: Our washing machine stopped working. An Affordable Appliance repairman fixed the problem, but after he left, my husband found a leaking hose connection that was severely kinked (we believe the repairman shoved the washer up against the wall which caused the kink and hose connection to start leaking). When we called Affordable Appliance, they gave us every reason as to why this was not their fault. The owner, Jeff, came out to take a look and once again was extremely stubborn and unwilling to take any accountability for the leak (which clearly started after the repairman had worked on the appliance.) This company does not take accountability for its actions and their repairmen have shown sloppy work and have lacked any attention to detail. I would not recommend this company to anyone because clearly they do not understand customer service.

Our refrigerator went out over the weekend and we called these guys based on some reviews I read on…read moreyahoo. Overall great experience. Within 4 hours of making the call the fridge was back in service and working great and the cost seemed fair. No complaints. Jeff was most helpful and really knew what he was doing. The guy that arrived first was nice enough but clearly not as good as Jeff.

I left a message Wednesday evening at 7:30 pm, and Steve Woodbury responded Thursday morning, and…read more was here in 1-1/2 hours! He diagnosed the problems with my PFAFF, which I have loved for years, and repaired, replaced parts, and cleaned/oiled it in just minutes!!! Worth the price and more! Thank you. It works great.

NOT THE SAME!! Not the original guy. Thomas Woodbury was skilled, honest, and fair. The new guy is…read morenot. Charged me $400. And it was not fixed. Said he would make it right, did not. This guy will ruin the business.

They have just what you need for you do-it-yourself appliance repair needs. Look up the part number…read moreon the part or online, give them a call.

Quick reply time, service was fast and now my dryer is fixed. Very happy with S&K, we will…read moredefinitely use them again in future.

We had been dealing with intermittent leaking from our refrigerator for about a year and a half…read more Called a couple of repair places and they said that unless it was actively leaking when they came out. Northwest did not give us that line. They were able to schedule us within 2 days.when Chris came and we told him was happening he knew exactly what the problem was. Our refrigerator was not actively leaking when he came either. Chris said it was the most common problem. All fixed and very reasonable rate. Definitely would recommend.

Northwest Appliance answered the phone on my first try, set up an appointment to take place within…read morethree business days, called 30 minutes prior to arrival, was on time, and did the work efficiently and the bill wasn't bad either.