I will never trust another company to handle my appliance repairs. This company is honest, upfront,…read moreand does fantastic work. I can't recommend them highly enough. They've saved me so much money by repairing verses replacing my products.

Our gas oven stopped working properly. Mike checked codes and replaced the bake ignition at first…read moreevaluation. Subsequently things still weren't working right and I relayed info to him. It was determined the mother board was an additional problem. He ordered the part and made another visit to replace without additional service visit charge. He was very informative on how the oven works and issues to look for. I also appreciated when initially calling for first appointment the initial service fee was quoted and model information obtained so he could have some of the most common parts potentially needing replacement were available for quicker service. All staff very friendly and professional.

Had a fridge that the water dispenser wasn't working on. Reached out to Roush Home Services and got…read morescheduled. Scheduling was easy and communication was gr eat. Brian was prompt, friendly, and knew exactly what the issue was. Let us know how to fix it if it occurs again. Was fairly priced and would definitely call again for any appliance/handy man issues.

Mr Roush is a magician. He's exceptionally knowledgable about his craft and explains issues…read moreclearly. His repair of my gas dryer was an outstanding experience all around and his charge was very, very fair and reasonable. He's a very nice gentleman.

Had a little scheduling snafu, but it was addressed quickly. Technician showed up in time as…read morescheduled, was very knowledgeable and very deliberate in repairs to our refrigerator. Tech verified everything was working as required multiple times prior to completing all the work. Cost seemed to be very competitive from what I have seen/heard from others.

had an absolutely horrible experience with this company from start to finish…read more First, the scheduling was a mess. I called on a Saturday and was told I could be seen Tuesday morning between 8 AM and 12 PM. At 1 PM, I received a call apologizing and was told someone could be there by 2 PM. Nobody showed up. I then rescheduled for Friday morning, again between 8 AM and 12 PM. The technician didn't arrive until around 5 PM. When the technician finally arrived, he checked my breaker box (which I've never had a refrigerator repair technician do before), looked at my refrigerator, unplugged it, and told me to let it sit for 15 minutes and plug it back in. He then stated that if it didn't work, it was probably the circuit board. That was it. He pulled the refrigerator out but never removed the back panel, never inspected the components, never cleaned the coils, never checked the fan, and never performed any meaningful troubleshooting. I specifically left the back panel alone because the appliance instructions state it should only be removed by a technician. After paying for what amounted to almost no service, I decided to investigate myself because I couldn't afford to waste money on another service call. I removed the back panel and immediately found that the coils were extremely dusty, proving they had not even been cleaned or inspected. I also found that the fan was not running. The manufacturer's service manual was attached inside the panel, so I looked up the diagnostic information and retrieved the error code. Surprise--it wasn't the circuit board at all. The issue pointed to the fan. I was able to do more troubleshooting in a few minutes than the paid technician did during the entire visit. To make matters worse, I was overcharged by about $30. I was told over the phone that paying by card would be cheaper, so I paid by card. That turned out to be false. When I called the office to ask about it, I was met with attitude from the woman who answered. She claimed I was supposed to call separately to make payment in order to receive the discount. Not once during any of my calls was I told that. So to summarize: * Missed appointment windows and hours-long delays. * Technician did virtually no diagnostic work. * Incorrect diagnosis. * Didn't inspect or clean obvious problem areas. * Overcharged compared to the quoted price. * Poor customer service when I called to address the issue. I paid good money for someone to come to my home and do less troubleshooting than I was able to do myself with the manufacturer's manual. I am extremely disappointed and would not recommend this company to anyone. Save your money and look elsewhere. If I could give 0 stars, I would.

I requested an appointment online to fix a leaky KitchenAid dishwasher. Was texted back that they…read moredo not repair leaky dishwashers of any kind. They were highly recommended by a local appliance parts company. I guess it is my fault as I didn't read the fine print on their website. They texted the fine print to me. Quick response.

My oven stopped heating, I called on Friday and they got someone out today! Fast, courteous, and…read moredependable. Highly recommend!

Zach installed a new furnace and central air conditioner in my daughters condo. They were on time…read moreand professional. While doing the work he noticed a couple things weren't up to code so he corrected them. His work is what we expected. If you are in need of any Hvac service give Zach a call. Service and price were very reasonable. Bill K

From the owner: Detail-oriented HVAC-R and refrigeration technician with strong work ethic and hands-on experience…read morein commercial and residential systems. Known for reliable service, honest communication, and precision troubleshooting—from walk-in coolers to prep tables and home comfort solutions. Committed to client satisfaction and doing the job right the first time

I used Laurie Mechanical for a stove issue I was having. They did a great job and communicated well…read morethrough out process. I would use them again I really enjoyed their upfront pricing. That took away not knowing what to expect.

I patiently waited over a week for the service person to arrive and reached out several times. All…read morethe repair companies are booked days in advance. I reached him and he apologized on Thursday. We booked for Friday, he again, did not call or show up. I do not recommend this company if you have an emergency service need. Unfortunately, because it's my primary refrigerator and my kids are home for the summer, so it was filled with food, I took time away from my work. Since he did not show up, I had to throw away food and will receive no compensation for the lack of service. Please do not use this company.

My Maytag dishwasher wasn't working, they came and gave an estimate. It was a case of repair or…read morereplace (cost wasn't too dissimilar), but I had such confidence in the service tech Jamie, that I went the repair route (one less appliance in a landfill). From scheduling, ordering parts, scheduling install and install everything was a breeze. Janessa in the office possesses great communication skills as well. Five Stars start to finish.

Wall oven had an electronic door lock glitch. A tech named…read moreJamie came out and found the problem and pointed out the unsatisfactory installation done by whoever did installs for Big Sandy Stupid Store ( they suck) three or so years ago. Took a few days to get a new part (weekend). As soon as the part arrived, Jamie came out and installed and tested it. Very courteous and PROFESSIONAL. Cost was a little south of $500 which I thought was reasonable.

On 3/24/26 they quoted me a $475.65 part/labor repair, claiming they "found that the single water…read morevalve in the back [of the refrigerator] has a crack in it. I declined the service. When I opened the panel myself, I found the water line to the valve was simply disconnected. I picked a small broken piece of the water line out of the valve, snipped off an inch off the end of the tube to get to fresh material, and pushed the water line back into the valve connector. The pump was not cracked and works just fine. I completed the repair myself and it cost me absolutely nothing. I wish they would refund my $122 initial payment for a trip charge and misdiagnosis, where the tech could have done the same thing I did during his original visit, for no additional charge. I messaged the company the attached proof with pictures and they ignored me.

This is the second time they are out to evaluate our washing machine. It is still under a purchased…read morewarranty so we thank goodness don't have to pay the service charge. Our machine is making a knocking sound but doesn't aways do it so last time we were told to record the sound and my husband did but that wasn't good enough . This time the guy had us run only towels and it didn't do it. He didn't do anything with the machine last time and it looks like he is going to ignore it again this time. So now if it does make the noise we have to save the load, hopefully it won't mildew before they come out. We can't wait for a catastrophic failure to occur with the machine.

We requested service through lg. they ordered ahead of time and also told us when they would…read morearrive. It was quick and easy

I have used this company twice now. The repairs were done in a timely manner and were affordable…read more Ron is very nice man and is knowledgeable about a variety of appliances.