The gentleman I talked to was very pleasant and very helpful and when he found out that the problem…read morewe were having was with a commercial toilet list that had just been installed he was saying that's not the type of work that he does and he gave me a recommendation to somebody and he was very helpful and I would recommend calling him and at least checking out his service.

It's been five months and Frank of FS Plumbing has still not paid for the damaged furnace flu that…read morethat he cut wide open and needed to be replaced and the additional plumbing work for rerouting the drain pipe- a total of over $2000. He is not a licensed plumber.

There were massive tree roots in the lateral between my house and the main sewer line in the alley…read more Will and John showed up at 8:00 a.m. and spent almost 4 hours tackling that issue. No more backups into my basement! Will and John were professional, friendly, and respectful of my home and my time. Excellent work. Will sent me videos of before and after so I could clearly see for myself that the job was complete. I highly recommend Maplewood Plumbing.

Steve came the day I called. They were going to wait a few days to let the stack drain as much as…read morepossible, but moved it up to the next day due to my disability. Steve and Jamarcus came out promptly and did an excellent job analyzing about 100 feet of pipe from the 19th century with the camera and found the problem. They were very respectful of me and the property and very generous with their time to me. Excellent work all around. 5 stars plus!

Jake was the tech on my job and took his time to explain what was going on. My job was a partially…read moreclogged floor drain that was backing up into my finished basement. I asked additional questions and he didn't seemed bothered that I was asking additional questions. He answered them all. The area when he finished was even better than he found it. I would very much recommend Roto-Rooter to anyone and Jake was top notch! An all-around positive experience in a stressful situation. And the price seemed right - a good value for my money on a Monday night! Thank you Roto-Rooter and Jake for a job well done!

I had a scheduled service for between 10am and 2pm. At 1:45pm I was notified a service technician…read morewas still scheduled but late. Long story short...after multiple phone calls and waiting until 7pm I have still not received service. Do not use Home Depot Rescue Rooter. Extremely poor service and customer care!

Needed an outdoor spigot fixed along with shut off valve. Ty was professional and completed the…read morework quickly and cleanly! Will call them again when I need more projects completed !

Ty was lovely and fixed our stuck drain very well. He was kind and respectful, jelly to explain…read moreeverything, what my options were and what my options weren't. Did a thorough job. I will be happy to call them back!

Had Glenn out today to water blast the drain lines off my down spouts. One of the lines was plugged…read morebut we decided to do all lines to be sure. Glenn was very thorough and got all 6 lines cleaned and working properly. There was a coupon on line to save $100 on water blasting. The service was very reasonable and I'm very pleased. I will keep their number and definitely use them again if needed.

I called and called (off of the web) what appeared to be local numbers in order to find a 24 hour…read moreplumber..... what a joke! All I got was generated voices to set up appointments. FINALLY, in found and called RooterRuter. I actually got a human on the phone right from the start. They said they could get someone out within an hour. she showed up, was friendly & professional, & got the job done. If you don't want the b.s. just call RooterRuter! Recommended!

I hired SOS Plumbing in 2025 for a water heater replacement and paid over $2,200, expecting a…read moreprofessional, code-compliant installation. Less than a year later, while selling my home, the St. Louis County occupancy inspection failed because their installation contained clear code violations, including a missing required expansion tank and a non-compliant flex connector. When I contacted SOS Plumbing, the owner told me he intentionally didn't install the required expansion tank because he was "trying to save me some money" and didn't know I was planning to sell my home. Instead of taking responsibility for the code violations, he quoted me another $800-900 to correct his own work. I refused to pay twice for the same job and hired another licensed plumbing company, paid an additional $750 to bring the installation into compliance. A homeowner shouldn't have to tell a licensed plumber they're planning to sell their home to receive a code-compliant installation. Paying premium prices should mean getting professional work done correctly the first time--not paying someone else to fix it later. Based on my experience, I cannot recommend SOS Plumbing and would urge anyone considering to think twice before trusting these 5 star reviews! Update: Since business owner replied(pretty classic "defensive rewrite of history" response): Just to be clear. please don't reframe "code compliance" as optional upgrades. Those are not "nice-to-have upgrades". they're required for compliant installation. And please stop that "budget priority" claim. That is not true. Don't try to justify omissions on your end. did not request a non-compliant installation or decline required code-compliance work. At no point was I informed that the installation would not pass occupancy inspection or that required code items were being excluded from the work performed. The water heater installation later failed occupancy inspection during the sale of my home, requiring additional work to bring it into compliance. While scope and pricing were discussed, I relied on a licensed contractor to complete a code-compliant installation and to clearly communicate any items required for compliance at the time of service. It is not reasonable to expect a homeowner to independently identify or approve hidden code deficiencies during what was represented as a standard installation. I was not seeking a "budget" or stripped-down installation. If cost-cutting was the primary expectation, I would have chosen a different contractor. The equipment installed was a Bradford White unit, which is a professional-grade water heater, not a low-cost or economy product. I specifically chose to go with this business because they have a premium brand unit available and I know this is not a budget big box store option. So please stop bringing up that "budget" claim. The business's response is misleading and not consistent with what was communicated or agreed upon at the time of service. The characterization that I declined required code-compliance work is not accurate.

I called Robert at 9:30 in the morning and he was at my house at 1:00 pm the same day. I had a pipe…read morethat was leaking in my basement he assess the situations. He gave me some options and what the cost would be with each option. The price for the job was lower then what I thought it was going to be. I would highly recommend him to all my friends and family.

Fast friendly service will be using them for my HVAC needs from now on. Customer for liferead more

Had a bigger Hvac company start servicing my new homes unit- the AC stopped working- the guy came…read moreover and said "it's an electrical wiring thing, but I don't have time to figure out what's wrong. It's too complicated. You need a new system anyway- it's old" said I needed a complete replacement because they can't service my air conditioner anymore - wanted to sell me a $10k unit. Branden came over and did a long look at my unit and agreed that it was an electrical thing- apparently he WAS willing to figure out what was going wrong- got it going again and said when it stops working again to call him so he can figure out where the wiring needed replaced. Spent a long time at my house. Well, it went out a month later and he came over and did everything he could to figure out where the wiring problem was. Took a couple visits and lots of trial fixes. Said he could service my AC just fine in the future and fixed the issue- everything working again. He also has lots of options for when I do need to replace my older system- but it's not now. Very conscientious, very knowledgeable and very patient and tries very hard to fix the problem without taking shortcuts and not wanting to do the work cares more about the customer than making a big sale.

Good service they did call back and make things right to keep me as a customer I appreciate them…read moreworking with me and taking the time to call and explain things

The man who came out was very friendly and knew what he was doing. He did have to go out to get the…read morepart needed because he didn't have it on his truck. So I don't have a problem with the work. What I do have a problem with is that I paid by check and it's been over a week since the work was done and my check still has not come through the bank. I called about it and was told that sometimes it takes a few days before that happens. Over a week is not a few days. I have never done business with a company where the payment wasn't posted within two days. Although the work was satisfactory I probably wouldn't call this company again because of the check problem.

I recently used Academy Air for a water heater replacement and overall had a very positive…read moreexperience with their team. I only gave three stars because of pricing. The technician who initially came out to provide the bid, Tristin, was very kind and knowledgeable. He took the time to walk me through the issues with my existing water heater and clearly explained the options. I appreciated that they were able to schedule the installation quickly--within just two days--which was very helpful given the situation. There was a small scheduling hiccup, but it was resolved quickly and professionally. Joe Raney and Julian handled the installation. Joe was exceptional and really stood out in terms of customer service. He carefully walked me through the entire install process and took time to explain water heater care, maintenance tips, and the do's and don'ts moving forward. He was extremely patient and thorough, and I never felt rushed. Julian was also very kind and professional during the installation. Overall, I'm satisfied with the work and very appreciative of the professionalism from everyone I interacted with. The only drawback for me was the pricing. Because I needed the work done quickly (only available for the following 3 business days), I went ahead and signed the bid which was a little over $3600 for a standard 40 gal gas water heater, expansion tank, repiping of cold/hot lines, permit, install, and disposal. Afterward, when I had time to look into other quotes, I found that other reputable contractors were coming in much lower via phone - one almost half. The $400 fee to pull what is essentially a $50 permit felt particularly high, especially since competitors I spoke with charge closer to $150-$250 for that service. I was also interested in potentially enrolling in the maintenance program for HVAC and the water heater, but I'm hesitant because if an issue is found during maintenance, the repair pricing will not be competitive. That said, the technicians themselves--especially Joe--provided excellent service, and I truly appreciated their professionalism, patience, and willingness to educate me during the process. The technicians don't determine pricing so this in is no way a reflection of their service.

We rearranged our Saturday to accommodate the service for plumbing. After he was late, he told me…read morehe didn't have the right parts to do the job. It was one simple valve and he couldn't even explain to me why he couldn't do it. He just said he couldn't get the valve until Monday. Any hardware stores carry these valves. JOE VETTER is his name so I would request someone with the ability to actually do the job. I don't recommend ACADEMY for anything other then disappointment

Had an urgent pipeline to take care of. Got a quick quote with just sending out some photos of the…read morepipe. Other plumbers asked to schedule a visit to view the issue and with a fee. Issue was handled the same day with a very reasonable cost.

They finished our water heater COULD NOT be more pleased!…read more From helping us set up spire, to open communication, perfect clean up and so friendly!