This company installed my septic system a few years ago. I cannot recommend them! Unprofessional…read moreservice , does not return calls, employees don't seem to know what they're doing, and confrontational, although a few people were polite most of them don't seem to enjoy working there. My septic tank has been clogged for over a week now , been trying to call them and no one answers the phone , they only have one person answering the phone name Tamika, Pleasant to speak to but never keeps her word, does not return calls or text and Voice mailbox is always full, I'm going on week two and have not received a return call I just need my filter changed out. I'm very sad I choose this company to install my system, hopefully I will have better luck with another company to complete their job. I strongly do not recommend this company!

I have a company that I had been using since 2017 that was unable to come to pump the septic tank a…read moreparticular day that I was available to be at home. I saw good yelp reviews, and chose Affordable Septic Solutions, luckily they were available on short notice. I was quoted $75 more than the other company, but since they were available, and I didn't have to take another day off, I was happy to pay extra. I had a zoom meeting at 2:30pm so I asked for them to come at 4pm. The workers showed up at 2 pm, I asked if they had heard about the appointment at 4pm, they said that's not how it works. I told them I will have a meeting very soon, they said I wouldn't even have to be outside. I had to go outside of course to show them where the tank was, then one worker started digging. I come outside after my meeting at 4pm, thinking they would be done, he is still digging up the tank. Then he complains nonstop about how he has been digging for so long and says there are too many roots to break up. He says he has been getting calls about how this one job is taking too long, how the company should charge me extra. I tell him I have been using a different company for years, that sometimes just sends out one guy and does this work for cheaper without any complaints. I told him also that it was dug up a year ago in March, right before everything shut down due to COVID ( My septic tank backs up after a year or so, so I get it pumped every year to avoid the back up) He says there is no way that was a year ago because all these roots could not have grown back that fast, asks me if I actually watched them dig it up, I say yes. He asks the same questions over and over because he doesn't believe me. I told him this company comes back year after year and charges me the same price, doesn't complain about roots or the digging. As he is digging he asks me if I would like him to put the bricks back that were in the yard that he removed to dig up the septic tank. He says he can try to put them back, that he couldn't guarantee that he could put them back the way they were. Below are the pics of how he left them. I do not have a problem with the mulch all getting dug up, that is fine and is what will happen every time. I don't understand how he was not 'able' to put them back and had the audacity to ask if I wanted them back in place. Really?? They also requested a water spigot, which was a first for me. I showed it to them in the backyard and they attach their hose to use it. After they leave, i check my own hose and realize the attachment is gone. I called the workers, one didn't bother to respond to a text or pick up, the other picked up and said the attachment was theirs. 2 minutes later he calls back apologizes and says he will return it once he clocks out. It was returned that evening which I was grateful for, but also very puzzling why you would use someone's hose attachment to clean septic tank materials that would get splattered with fecal matter. The payment process was very smooth, minus the fact that they asked me how much I was quoted rather than knowing the amount they should be charging. That is what the 1 star is for. Otherwise I personally would never hire this company again, the workers that showed up were so rude to me and treated me like a lying idiot.

I would have rated them higher because they were Very responsive and showed up when they said they…read morewould, however After checking around I found that I was overcharged and when I called to just make sure that my tank was pressure washed inside like the other companies had said they offered with the pump out..no one returned my call!! I feel like they got their money and the service and responsiveness went out the door. I will not be a repeat customer

I am quoted one quote, and told I can pay by card when I scheduled the appointment. Once the guy…read morecompletes the septic tank cleaning, he tells me that my septic tank hasn't been pumped in over 10 years. So now that the job is completed, he tells me the price I was quoted is now triple that. He says the price I was quoted is for septic tanks cleaned three years ago. Well, I am no septic tank expert and this guy clearly could tell so he got me for triple the price. And when I go to pay, he tells me they can't except card payments so I have to write a check. I later find out that my septic tank was actually cleaned out less than three years prior (when I bought the house, didn't realize it until I found that in my records) so I was totally scammed. BTW, this was actually back in 2017 but I just found the name of the company so I had to leave a review so others don't get taken advantage of as well.

Excellent work at a reasonable price. Dwight my technician was a real craftsman. So nice to see…read morequality work!

Prompt and complete septic services. Helpful workers and they give you a call about 20 minutes…read morebefore arriving. Thank you Mr. C.

They came out and cleaned commercial septic tanks that were overflowing…read more Marilyn and Maritza get back to you immediately, and with professionalism. We are happy to have done business with this company, and will definitely use them for grease traps and septic issues.

Called them today for a pump out , used them many times as a loyal customer…read more But I'm a customer no more.... They are $350 dollars more than who came out , and when I explained that I had to run out of town for my brothers funeral , they said we will call you back , which they did and said we can do it today but we will up charge you $250 more dollars to $850 dollars for your service... So they had the time but felt like taking advantage of a shitty situation... FYI, I opened the tank lid, cleared the spot for them had all the tools and hoses necessary which they knew and as seen in prior photos my tank is 10 feet from the fence.... It took the other company 15 minutes as well as 15 minutes when I was their customer prior.... This is how you loose a customer for life....

I had a wonderful experience with On Demand Plumbing. There was a quick response time and the work…read moredone in my bathroom was very professional. Definitely recommend for any plumbing work needed to be done. The prices are very reasonable for this economy.

I have been requesting service for close to a year to repair a septic tank they installed to no…read moreavail. I have called unable to leave messages as the mailbox is always full. Sent emails that are answered few and far between. Appointments are made to stop by my home and no one ever shows up. This company does not stand by their work. Very unprofessional and unreliable. If there was a rating below one they do not even deserve that.

I categorically reject that hollow, formulaic excuse parading as a response from the so-called…read more"business owner." Let's get one thing straight: every review I write is rooted in personal experience--and mine with Harry the Shady Plumber was unforgettable for all the wrong reasons. Hostile. Unprofessional. Rude. Short-tempered. Dishonest. That's not customer service; that's a cautionary tale. If your idea of damage control is a half-hearted "We apologize for our unprofessional staff," spare us the insult. That's not an apology--it's a dismissal wrapped in PR fluff. Here's a better idea: retrain your staff. Your plumbers aren't just handling pipes--they're entering people's homes. That demands more than tools. It requires respect, humility, professionalism, and the basic decency every customer deserves. Some of your techs might be excellent--I wouldn't know. I got the bottom of the barrel, and it showed. From the moment they arrived to the moment they left, it was a complete disaster. So if you're thinking of clapping back, do yourself a favor: skip the spin and come with substance.

Amazing customer service! They are quick to respond and offer realistic options with fair pricing…read more Hard to find great service like this paired with honest and reliable work. Thank you!

This company is a REAL PROFESSIONAL ONE, they will answer your call immediately. Kevin will tell…read moreyou exactly what is wrong without pretending rip you off. He is very honest and trustable. I had a terrible experience with other company. Don't even think to call some one else, just save time effort and a money and call Septic King. (Kevin)

Did an inspection on my septic system in about 3 minutes…read more Provided an inflated estimate without doing a pump out. Stated failure of system yet we have never had any issues at all. This company was called out by a buyers real estate agent, perhaps paid to write up false documents to financially discount the deal. Well were weren't buying that bogus report Had 2 other companies for comparisons results. Time spent to evaluate system thoroughly was substantially longer closer to one hour., not minutes. Findings were completely different as expected and issues & financial expense minimal. septic and drain fields completely functional This company is on the broward county list of providers. I believe that designation should be seriously re-evaluated. Want an True/honest evaluation of your system? Don't use this company

I was happy and pleased with cooperation and manners and pride in their work with the techs andrew…read moreand chris today. they came out assessed my situation and although the service was a bit pricey, the service they gave was worth it to me. I pray I dont need to call them again soon, but if I do, I would ask for these guys, they did a great job and it is appreciated from another plumbing professional. joe carazola Plumbing contractor retired

Horrible service. Over priced lies. And son who is running the business is a lazy incompetent An…read moreA- hole who gives you the run around for weeks and weeks. Not to mention charges you double that i just found out from another company. I paid half his quote. Never use these people. The lady in the office never even gets back to you despite providing all the information numerous times.