If you are looking for exceptional customer service and a repairman that is knowledgeable,…read moreprofessional and provides excellent service, then Kings Appliance Repair is who you want. I was referred by an individual that told me the service by Kings Appliance Repair was outstanding. Now, I know that for myself. Thank you Kings for scheduling me for a repair the same day I phoned and thank you Gary for being the repairman that everyone would want. I will be a customer for life.

Called at 9:30 to check on buying a washer, My wife was washing clothes at 11:20. I will never buy…read moreappliances from a big box again. I have bought a dishwasher and two Refrigerators since. Very good people.

Unreliable, untruthful, did not repair my refrigerator even though he charged a very high dollar…read moreamount. Unprofessional. I would not recommend this appliance repair company.

do not use this service. Not reliable does not ever call until you call him. Charge a lot for…read moreparts not needed and never fix our refrigerator.

After calling around to some mobile RV technicians without getting through to any of them I called…read moreand talked with Adam about the issue I'm having with our slide system. Right after I talked to him he came over to the campground where we're staying to take a look. After trying to open the slide and seeing that the top corner was stuck he told me that I would need to take the RV to a shop to have it repaired and that no one around would want to do the job of getting the slide open in the field. The next day I had another technician take a look at our motorhome. He was able to put the slide system into manual mode and got the slide opened in about 15 minutes. Adam charged me $100 for the service call even though he wasn't able to do anything to fix the slide. I'm happy to pay for someone's time but as easily as the other technician got the slide opened I feel for $100 Adam should have known the manual mode procedures even if he didn't have the experience to complete that actual repairs needed. While Adam does answer his phone when a call comes in and was quick to respond he didn't have the experience I needed to get the slide on our motorhome opened and repaired.

I only gave one star because I had to in order to give this review. My husband called King's Mobile…read moreRV Service in Gainesville to hire them to repair our hot water heater & awning motor. Adam answered the call. Adam said he needed to come to our RV, diagnose the problem and take pictures so that he could send the pictures to warranty with the claim. This was the last time we saw Adam. My husband called Adam after not hearing anything for 3 days to ask the status and when he might be returning for the repairs. With a nasty attitude Adam said, "I told you when I hear something, you will hear something." My husband thanked him and ended the call. With ALL prior repairs warranty responded to claims issued within 24 hours. 3 more days passed and still we hadn't heard from him. My Husband called because we couldn't understand why it was taking so long. No answer. So he texted him. Adam would not respond. I called 1 or 2 days later. After just 2 minutes I could tell he had a serious anger control problem. I am trained to deal with peooke like this so I handled him with kid gloves. Ultimately, he said he was waiting to hear back from warranty and like he told my husband, he couldn't do anything until he hears from them. We called warranty and they said they immediately approved the claim for the awning motor & denied the claim for the hot water heater due to rust Upon receipt of the claims. So Adam had us waiting for nothing. We now believe he never planned on returning. We immediately hired another repair service & all went as smooth as previous repairs. What we discovered from the new repair man is that Adam cut all of our wires in the wrong place and cut them so that they were too short to be useful any longer. The new repair man didn't know any reason why he would cut the wires, if he was just there to diagnose the problem and neither do we. On top of this, he never said a word to us about it. I strongly suggest others do not take a chance on this company

These folks came out three times twice with parts that did not fix the problem and then abandoned…read morethe job. My convection oven still did not work. After contacting them they refunded what they charged my credit card but there was an additional $439.58 cents I paid by check that has not been refunded. I contacted a different company to see what they could figure out and after spending an hour testing they told me the parts W&W replaced did not need to be replaced only the control board was bad. They replaced it and the oven works great. Due to W&W Services lack of quality service and integrity I am now going to have to take them to small claims court to get my money back. To all of the folks that need any appliance repaired avoid W&W Services like the plague.

i saved for months to get my dryer fixed, Im a 78 year old widow. I contacted W&W last week of July…read more2025. they never replaced not 1 part with a new part. Finally mid October 2025 after listening to all their lies i told the, im done with this whole game, and demanded a refund ..they said ok..but as usual they lied and never sent a check and now they refuse to return my calls. they clearly scammed me ..took.m y money and never did anything! They are hypocrites, liars, scammers and totally and completely corrupt, They are the consummate scammers, totally UNWORTHY OF YOUR TRUST! I pray KARMA finds them and treats them accordingly!

do not use this service. Not reliable does not ever call until you call him. Charge a lot for…read moreparts not needed and never fix our refrigerator.

C&W Services has provided excellent service for our Sub Zero refrig for several years, but you…read moreprobably know how service across many industries has deteriorated in the last few years. So we were concerned this time around, but we quickly discovered there was no need. C&W's James was a winner. He was professional and personal for sure. He also clearly explained the issues with our ice maker and a problem with lighting, what he needed to do, and our options. Even though we were the last customer late Friday afternoon, James was patient and thorough, answering all our questions. I speak on the subject of branding and how it's more than a logo, pointing out that a brand is really a series of stories. Customer experiences. My James story is brief yet revealing. After replacing the defective ice maker and solving the lighting problem, he said he was confident everything would be fine, adding "You have my personal cell phone number. Don't hesitate to call me over the weekend if you have a problem." We didn't have to call, but you can add one name to your Brand Ambassador list, if you have one!

My Double Wolf Oven stopped working and it took over month to get it repaired. The wrong part was…read moresent 3 times. This is not due to the service man who who terrific, I do not know if the parts dept ordered the wrong number . My biggest complaint is with the scheduling dept. Each of the 5 times the repair man had to come out they could not tell me if it would be in the morning or afternoon, until about 9AM. Therefore I had to take off and disrupt my ENTIRE day. It would be nice if the day before they would tell you if it was AM or PM service call. I was told I could request but there was no guarantee so I was still stuck waiting around. The service man Oleg was wonderful and very knowledgeable . I have no problem with the caliber of work that was finally done but I do think the company needs to look at their scheduling dept who obviously does not care about the customer.

Victor came to our home today for the annual maintenance check and did an awesome job of explaining…read moreeverything he did and what the purpose was. He made some suggestions and sent the report to us today. Overall we received an excellent checkup considering the unit is almost 20 years old. Quality does matter because we have had very few problems. Hesse provides great service and responds immediately to any issues. We were pleased to meet Victor. He is very knowledgeable, kind, and patient with answering questions. Ronnie & Jane Zimmerer

Was noticing issue with HVAC SYSTEM after the recent cold snap. Called Hesse and Service Tech…read moreVictor arrived on time! He walked me through the system and its potential problems and even called his office for warranty check on my 9 year old system, which was installed by someone else. After a tuneup and suggestions on future changes, Victor called his sales representative Trevor in to quote a new system at my request. We are pleased with the professionalism and prompt service! Thanks Guys