Did diagnostic to determine problem. Very personable and friendly. Fee was reasonable for coming on…read morea Saturday.

Tech sent on Tuesday needed to order part said part would be here Thursday I paid for part and…read moreservices at that time. Scheduled tech to return Friday am between 10am and 2 pm. No call no show called at 2pm said he would look into it and call back in 5 minutes never did tried calling several times. No response. Went to c.card to find the payment was being refunded at 305pm. Miss poor customer service and would never recommend them even to sweep poop up.

Purchased a refrigerator this week from F&H and what a wonderful experience from start to finish…read more 1 day delivery and friendly, fast service from sales to delivery. I am recommending you to everyone I know. Also happy to buy local. You have a new very happy customer. Thank you so much.

I bought a dryer two weeks ago and I was very happy with the service I got…read more They didn't try to pressure me to buy a more expensive dryer than I needed. They also don't charge for electrical cords, vents, and disposal of the old appliance etc. as many of the big stores do. They delivered my dryer the day after I bought it. The guys that delivered and set it up were very good, pleasant and efficient. The last time I bought an appliance from a big box store, the man who delivered it gave me a hard time because he had to switch the door of the washer from the right to the left which the store knew it needed to do. At F &H they did the same thing without the hassle. I have also used this store for years to repair my appliances which had not been purchased there. Excellent repair service. A plus is that this is a locally owned store! Becky S.

Arrived when scheduled, told me what he found, what it would cost. Followed up with the cost, and…read moreabout when the part would be here. Called to schedule completion of the job. Arrived and completed the repair. Reliable and dependable.

We had an ice maker that had been on the fritz for a while. Stan came out the day after I called…read moreand took a look at it. The problem involved replacing several parts that no longer functioned and a plumbing issue so it wasn't a straight forward fix. Stan was very persistent and got it fixed. I was very impressed by his friendliness and professionalism. My dryer out and Stan is coming over tomorrow to straighten it out. Having someone you can have confidence in and trust is great!

Be aware that the owner of this company attempts to charge a 10% Federal Tax and charge NC Sales…read moreTax based on the county where he resides as opposed to the county where the work is being performed. When questioning the federal tax, he stated, "tell that to uncle Sam and the cost of doing business within the state of North Carolina as a sole proprietor."

Very good. Efficient and very reasonable. Maintained good contact! Worked quickly and efficiently…read moreand explained clearly what the problem and how to avoid and reoccurrence.

Mike was thoroughly professional in every way that a repairman should be. He diagnosed the problem…read morecorrectly over the phone and arrived with the necessary parts and pointed out to me how the parts had failed. He took the time to examine my washer completely and pointed out a few potential points where soap scum build up could cause future problems. He got down on the floor and levelled not only the washer, but the dryer as well, which had nothing to do with the visit. I've seen some reviews where the customer critiqued his manner. When I need a repairman, I am not interested in whether or not they went to charm school. I want a skilled, efficient, knowlegeable professional, and Mike fills the bill completely. Highly recommended.

Mike gave prompt service, he had rude tone when we discussed matters and was overly priced. We were…read morecharged $300 for light bulbs

Jonathan communicated quickly and an appointment was made in a timely fashion. He was punctual,…read morevery professional, and friendly. He solved our problem with our range quickly and took care not scuffing up our wooden floor. His flat rate was very reasonable considering 4 other businesses said they could not help us. This young man is honest hardworking, very professional and willing to help no matter what the time or day. We highly recommend him for your next project!

In the beginning I thought I found the appliance repair person I would use going forward, but after…read moretwo attempts to fix my washer and me sending a text explaining the continued issue and calling, no response. Cost me $300 for absolutely nothing. VERY disappointing

Ryan F arrived on time, put on booties to prevent making a mess on my carpets with his shoes and…read morequickly diagnosed the issue after listening to my concerns. While he could have charged me an arm and a leg to repair, he contacted the manufacturer to arrange a replacement. I was ready to buy a new unit, but his recommendation got me a new treadmill at 0 cost.

From the owner: Treadmill repair and maintenance Elliptical repair and maintenance Strength machine/Weight machine…read morerepair and maintenance Recumbent/Upright bicycle repair and maintenance We service both commercial and residential customers, no job is too big or too small!

Responded quickly, repaired, pleasant attitude, will definitely call him for all future appliance…read morerepair.

I called Mr. Smith for a refrigerator repair. He came right away and was prompt, professional, and…read morenice as he could be. Very knowledgeable! I will be using him for all my appliance repair needs going forward. Gail M. - Graham / Not sure why my shows California?

I recently have a good experience. My vacuum broke right before I was due to host a holiday event…read more I was able to drop my machine off and receive a diagnostic call within 24 hours. My repair was also more than the cost of replacement for the machine and the business was honest and took care of recycling for me. I love a business with integrity.

They always have needed accessories, bags, etc. in stock, and repair services are dependable and…read morereasonably priced!

Used another contractor, but was satisfied with the professional way the quote was handled.read more

These folks do an excellent job. From booking the appointment to the service tech calling ahead and…read moreshowing up on time, just great service. Our tech, Bryan, serviced our units and pointed out one capacitor out of tolerance. No pressure it replace it but we did as not to worry about it going out this summer. The price for service and replacing the part were very fair. I trust this company and highly recommend them.