Good communication and professional care taken. Cost was reasonable for service provided. read more

Amazing service!!! Went to several watch stores looking to repair my grandfathers Citizen and even sent the watch back to the manufacturer with no luck due to "unavailable parts". After finding out about A&B I brought in my watch and they repaired it to perfect condition within two weeks. Super nice people, reasonable prices, fast service, and high-quality work! read more

They took me in right away and had it done in less than 10min while I waited. Friendly and convenient. $15 cash. My new watch battery spot in the loop! read more

They were very nice, super efficient, fixed my watch quickly and the price was very reasonable! I was able to run in during the workday and be back to the office within 15 minutes. I would definitely recommend. read more

Other local watch repair folks quoted me some crazy prices and wait times, but these folks did it for a reasonable price while I waited in the shop. Bring cash! read more

I would recommend this business to EVERYONE in need of honest watch repair at fair prices. I had several watches repaired by them in 2005, 2006, 2007 All were citizen higher end watches. All are still doing great in the year 2020. One, a solar powered mickey mouse licensed commemorative; I had a supposedly sapphire crystal installed by a neighborhood jewelry store for a couple hundred dollars. It cracked a few months after so not a genuine sapphire crystal. A & B Watch Repair Checked it for me and verified that I was cheated by the other jewelry store. A & B Watch Repair is not a jewelry store. All they do is repair watches. They replaced it for me with a "REAL GENUINE SAPPHIRE CRYSTAL" for less than $50.00 (hundreds cheaper than the evil one). They are fast, Honest, and do the best quality work that I have ever seen and I am an old man who has seen a lot and always looked for quality. I would recommend this business to EVERYONE in need of honest watch repair at fair prices. read more

A & B Watch Repair - As you can see I have put this fine watch through a demolition derby. Not a single scratch or crack on the crystal. Honesty & Quality. - Watch Repair Near Me - Chicago, Illinois

Exceptionally helpful, thorough and friendly services. I went in with my grandfathers watch that needed a little care and repair. I came out extremely fast with a fully functional piece. Great business, will certainly be my go to. read more

I got my Rolex services here a couple times now, Last time it was just a couple minutes running slow and likely needed servicing. They do an amazing job you get your watch back shining looking like it's brand new all parts used are genuine. They do require a complete service if your Rolex has to be opened for any issue so get an estimate done, it will be cheaper then going to Rolex it will be faster and it will be cheaper then going to a jeweler. I love this place. Their professional, fast, courteous and reasonable. read more

Had my watch battery replaced while I waited--about 15 minutes or less. Also had buttons fixed on my analog/digital watch. Not sure what they had to do, but it didn't take long. Cost was $15, which was very reasonable for the watch and minor repair. Would definitely go back. Please note--they do not take credit cards, which, for a small business is reasonable, albeit potentially inconvenient. read more

I brought in an automatic mechanical watch. The counter weight had come off. They told me they would call the next day w a quote. they said $95 to fix and cited the master spring and some other stuff or $295 that included a one year warranty. The watch cost about $350 new! I didn't go for either. Got my watch back, took it elsewhere and had the counterweight put back on for $15. Basically, they tried to rip me off. read more

If you want a new battery for your Cartier, it will cost you $45, which is $10 cheaper than the Cartier store on Michigan Ave, who will charge you $55. Most watch repair places on Jeweler's Row will be closer to $20. If your expensive watch needs repairing, they will look at it for about 10 minutes and tell you it's $445 (I assume cheaper watches will get a lower estimate or no one would pay it). I've been in there three times with three expensive watches and I got the same quote each time. It'll have a year guarantee, but the prices strike me as high compared to other shops on Jeweler's Row. They will tell you that they have been there for 46 years, but that's not really true. The company named A & B has been there for 46 years, but no one working at A & B today has any relationship with the original A & B. They just bought a business that had an excellent reputation. But what about the repairs themselves? I had to take my watch back a few days after being repaired, and then A&B challenged me that it wasn't really having the problems I was reporting. What? Did they think I wanted to take time out of my day to go back to their shop just for some fun or exercise? They eventually took the watch back and repaired it a second time. It's better, but now it is really hard to turn the dial to adjust the time, and I have to adjust the time every day because it still gains 2 minutes every day. Maybe that's as good as it gets for this watch, I don't know. But I'm not happy with A&B. read more

Excellent service, great workmanship and reasonable prices. Had to shorten my gold/silver watch strap. They shortened it for me within five minutes, but it felt a little tight. They worked on it again, and was the perfect fit. And service came with a smile and good conversation. Am going back to get batteries replaced in my other watches, and fix an old Longines that belonged to my grandfather. read more

I Definitely recommend going here or mailing your watch for repair. I live in Aurora and my local jeweler was charging me $100 for battery and pressure seal or water test. A friend of mine recommended to talk to A&B, I spoke to Daniel, very nice guy def recommend speaking with him it's a father son ran company. They are whole sale and funny thing is they do the work for my jeweler. That being said they did my battery and water test for 45$ only. I mailed my watch in and they covered my postage on sending it back insured to my home. I got my watch back with in a week! read more