Vlad is an expert! He's honest and knows his craft! 100% trust him and his work! He just replaced my Ebel battery & cleaned it!

I brought in my watch because I had dropped it and the back popped off. I looked up some youtube videos and couldn't get it back on myself, so I brought it to the watch doctor. He reattached it for me in a few seconds. He refused to charge me as well. This is the second time I've come in for help with my watches and I will always recommend this place. Thank you, watch doctor! read more

I called seeking service for a watch collection I inherited. I began to explain my situation to whoever picked up the phone. Before I even got out 3 words, the man interrupted me and said "Do you have a question? Do you have a question? What is your question?" To which I replied, "Im sorry, am I taking up your time?" And without hesitation he said yes. This man is not a professional and does not want your business. Avoid at all costs. read more

I went to get a clock fixed. The man working never even looked at the clock and told me he could not help me. When I asked for a suggestion of somewhere else to go, he rudely shrugged. He was not only unhelpful, he was beyond dismissive and unprofessional. read more

Second time I've been here (for different watches). The service and results were A+ BOTH times read more

Great customer service and very reasonable prices. Time it took for repair was quick.

Went in today to get a new band for my Golf watch called a Garmin. Very friendly and accommodating. Took care of me right away. Got a brand new band better than the other one. Very happy would highly recommend. read more

Update on the watch. Got it fixed properly after the poor work and snarky response of the Watch Doctor owner. Turns out, I do know how to operate a watch and his work was the issue. The watch has been functioning perfectly fine now for 9 months with daily use. AGAIN. DO NOT USE THE THE WATCH DOCTOR! Terrible work and worse personalty / professionalism. read more

I've continued to trust my watches with him. He's a man of few words but does excellent work. I hope he never retires because I'm not sure who else I would trust. THE BEST read more

My overhauled 50+ year old vintage Omega Constellation developed a minor issue shortly after the Watch Doctor's stated warranty period. He went ahead correcting the issue with no mention at all of any additional charge for the time spent in the repair. The watch is again working flawlessly. You can always tell the integrity of a company by the way they stand behind their work. The Watch Doctor has proven to me to be highly talented craftsman with equally high integrity in dealing with his customers. Thank you Watch Doctor! read more

Watch Doctor - Omega Constellation - Watch Repair Near Me - Vernon Hills, Illinois

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Went there today with two watches needing batteries. One of the watches, purchased from ebay, was missing both a battery and a part. He fixed both watches in less than 10 minutes for a total of $30. We were very happy with the service received and would highly recommend this place. read more

I would highly recommend the wonderful staff, I believe I spoke with Dr. Vlad Viktoriya maybe. anyways he is a very kind and thoughtful person. we had a wonderful conversation as he very quickly repaired my watches that I brought it. I had doubts at first because of the quality of the watches because they work on expensive watches, but, he made me feel comfortable with him while he worked. I wish more businesses could be as nice as this place is. Watch Doctor will always have my business and I constantly recommend them to everyone I talk to about watches. I couldn't be happier with them. read more

Down to earth guy and he knows watches.... Or any time piece. In and out in minutes for a batter replacement. Also he is very patriotic and loves the United States. Me too! read more

Probably my favorite place to talk watches. A great experience from someone that knows time pieces. I got a great Explorer when I went in for a simple adjustment. Excellent read more

So far so good- brought my wife's movado watch in. Battery was dead. After 10 min- 20.00. Watch is perfect. Going to be bringing in the rest of my dead watches over the next few weeks. Thanks again! read more

the watch doctor is a great guy who knows his...timepieces! if i need a new battery...it is done, and while i wait (even though i insist he does not need to fix my watches immediately). the repair shop is open every day except sunday and is located in vernon hills...on route 60. my go to place for watch repair, watch battery replacement, everything watches! service is stellar! read more

Fast, efficient and friendly service. Don't go anywhere else for your watch care needs

My granddaughter's watch needed a new battery. We went to the Watch Doctor. He replaced the battery quickly using special tools and was done in 5 minutes or less. They were friendly and efficient. I would highly recommend them! read more

Once I found the place, it's tucked into a corner of the mall, the gentleman was very pleasant and replaced the battery quickly and also removed a few links on some watches I have. It was worth the drive read more

My Bulova watch I purchased from an expensive jewelry store, 5 year warranty expired about 8 months ago. I noticed it seemed like the battery needed to be replaced which I've never had issues with this watch and I literally have worn it daily for the last 5 years. When I called the jewelry store I purchased it at, they said since it was out of warranty they would charge me $75 for the battery replacement! I found Watch Doctor via yelp and walked in and within 5 minutes my battery was replaced for nearly nothing, only $15!!! Great fast service and he was ohhh so friendly!!! If any of my watches need to be serviced again I will without a doubt take them to Watch Doctor!! read more

Vladymir fixed our watches so quickly! He has a beautiful sense of humor and is so kind! Wonderful service and great price. Would highly recommend. read more

If it were possible I would give the WatchDoctor a "0" review. This is possibly the most dishonest business I have ever dealt with. I brought my very fine watch in for repair. Vlad looked at the watch and told me that watches are no longer repaired and that the movements are instead replaced. I thought this was bazaar but then this guy had so many good reviews, I decided to trust him. He charged my credit card $300.00. Bad move trusting him!!! After a call saying the watch was ready and he installed a new movement I picked up the watch. The next day it stopped running once again. I now was highly suspicious and decided to send the watch to the Longines recommended dealer. They advised me that the original movement was still in the watch and all it needed was cleaning. It is now running just fine. I have contacted Watch Doctor and they refuse to return my money and they are claiming that the new movement must have been defective. When I disputed that claim they sent me a picture, right out of a catalog, saying that this was my old movement. First of all a new movement was never installed. I have contacted the Consumer Fraud Div. of the Attorney General of Ill. and I am filing a claim. Additionally I will be filing a Small Claims Law Suite against THE WATCH DOCTOR, INC and Vlad Abrashkin. PLEASE BE VERY CAREFUL WHEN DEALING WITH THIS COMPANY, THEY HAVE BEEN VERY DISHONEST WITH ME. read more

This gentleman, the owner, Vlad, is the paragon of competence, professionalism and excellent customer service. I dream of a world where all service providers across myriad industries and geographic settings possess his sense of decency, kindness and concern. I've taken several watches to Vlad over the years. Some are very inexpensive and others have been quite the opposite. He rebuilt for me a watch that belonged to my father for over 35 years and restored it to perfection. The price, compared to a factory "authorized" service center in NY, was extremely reasonable and I liked knowing that a local craftsman was doing the work, removing the element of FedEx, UPS, DHL, USPS, et. al., screwing up the one car funeral that is otherwise an uneventful delivery of a finished product. Most times one walks into his shop and is greeted by Vlad or, I believe, his wife, who commence working on your timepiece immediately. If either find that the issue at hand is more complex and the watch must be left behind, Vlad will provide both an estimate and the anticipated delivery date of completion. He's never once been off on either attribute and I immensely appreciate that. Some reviewers here have described Vlad as "flippant", uptight, etc. I have not discerned this in his demeanor whatsoever. He is, however, a no-nonsense professional who takes his work, and his customer service charge, extremely seriously. His prices are fair, his work is beyond reproach and there is nowhere else I would ever go to acquire the services that he, and only he, based on my empirical experience, can provide. As noted, more merchants should strive to do as well as Vlad does on all accounts. read more

A couple days ago I went to the Watch Doctor for my watch batteries replacement. He is very professional and within 5 minutes I was wearing my watch again. Super fast service at a great affordable price. This place is way better than any other place around Vernon Hills. I am extremely happy with the service and of course I highly recommend him to anyone needing a fix. read more

Watch Doctor - Watch Repair Near Me - Vernon Hills, Illinois

Simple easy and awesome! Very polite and straight to the point. And importantly what he quoted me was far cheaper than the shops around for a simple battery replacement!! 10/10 the Tylenol to my headache. This doctor will be coming back to the watch doctor! read more

Very responsive and fixed my husbands watch. It was a limited edition and some places were quoting more than I paid for it to fix the front glass (crystal) Watch Doctor was affordable and fast once the new piece came in. Great job!!! read more

Not usually a big reviewer, but.... Went in for a simple battery change. The gentleman who took care of me was pleasant, attentive to all in the store, and took care of my needs immediately. Great eye contact. It's not often that such a brief trip to a store would leave me feeling like the place is very well run by a very competent individual, but that's what just occurred. read more

While it's usually in the best practice to send your watch to it's original manufacturer for servicing, against my better judgement I decided to visit Watch Doctor for servicing/repair, as I thought it would be faster/more convenient. My Corum Admiral's Cup AC-One 45 Tides watch had a minor issue that needed to be repaired. I left my watch at the Watch Doctor for it's repair and I didn't think much of it. The next day I received a phone call from Watch Doctor. The caller wasn't "Dr. Vlad" but from one of the others that worked there. They claimed my watch was fake/inauthentic and they can not service it. I was understandably shocked as this is a watch I've had for over a year that's never shown any indication of being fake. Additionally it was quite expensive so the insinuation that I had purchased a fake watch carried serious implications. I asked the caller what signs suggested the watch was fake and she said she didn't know, only that "Dr. Vlad" said it was. The next day I came back to pick up my watch. "Dr. Vlad" wasn't there when I showed up but another employee was. I asked politely why Dr. Vlad believed the watch was fake which I thought would be an understandable question to ask as at that point I had received absolutely no reason from them to why it was fake. The employee responded rather apprehensively, saying that Dr. Vlad has had over 25 years of experience and he knows watches and if anyone could tell it's fake, it's him. I then stated that I simply wanted to know why he thought it was fake as I have all the paperwork for the watch and it would be helpful to know why it might be fake as I planned to contact a Corum service center to get it both authenticated and fixed. The employee then clammed up a little and said she doesn't know what made Dr. Vlad think it was fake, and she would talk to him and call me that day or the next for a more clear explanation. I never received that phone call. For the next week (while I was in the process of sending my watch to the Corum service center) I was filled with doubt and frustration at the fact my watch could possibly be fake because of what Watch Doctor had claimed. Eventually, the watch made its way to the Corum service center and almost immediately they told me the watch was undeniably authentic and the repair would not be that much trouble. I was immediately relieved that my watch was real, but then I became frustrated that at the worry created by my trip to the Watch Doctor. Why had Dr. Vlad claimed my watch was fake? Did he lie and just say that because he didn't want to admit he couldn't/didn't know how to work on my watch? Or was he not as experienced as his employee let on and genuinely thought it wasn't real? Regardless, it was highly unprofessional to refuse to provide any reasoning to support the claim that my watch was fake as watches can be quite expensive. I'm frankly puzzled that this happened at all. If there's any advice I have after this interaction, it's that if possible, one should always send their watch to its specific manufacturer/certified service center for repair and servicing. If it's absolutely necessary to go to a local repair center, I would NOT recommend going to the Watch Doctor. read more

The Dr is In! In addition to needing a new batter. I lost screws and my watch face had fallen from the band; I had been driving around with my watch in the center console for weeks waiting for some extra time to get it fixed. Walked in on a Saturday and 5 (maybe 4) minutes later I was out the door. The Dr. was courteous, polite, professional...and fast! This guy knows his stuff and rightfully earned his name! read more

I was fully expecting to have to drop off my watch and not see it again for a couple weeks. However, after a quick assessment of the problem, what it would take to repair the watch, and a fair price quoted, I left extremely satisfied with a fully functional watch. It took me longer to drive to Vernon Hills compared to getting the watch fixed. Quick, honest service and funny to boot, I highly recommend Vladimir. He knows watches!! read more

I broke my watch by pulling out the Crown. The Watch Doctor, Inc not only fixed it, they also shined up the band. It looks beautiful. Highly recommend. Wonderful and friendly service. read more

Watch Doctor - My beautifully clean and working watch - Watch Repair Near Me - Vernon Hills, Illinois

I only take my watches to Vlad, the watch doctor. He's capable of repairing a vintage watch to replacing a battery in a modern watch. My entire family highly recommends him too. read more

Quick friendly service. I stopped in for a battery change on a watch and he stopped what he was working on to take care of it quickly while I waited. I highly recommend. read more

Great service by a great team. I wouldn't consider going anywhere else. They will replace batteries while you wait at a very fair price.

If you need anything watch related, I HIGHLY recommend the Watch Doctor!!! Everyone is sooo pleasant and professional. I get the batteries replaced and I've had an issue or two with the face plate on my watch needing attention, ALWAYS pleased with the service!! You can't go wrong. read more

Simply put, this is the best watchmaker on the north shore. Fast, dependable service at great pricing. What more could you want?

I had a very unfortunate expieriences with Vladimir at the watch doctor. I took in four watches, Chopard , John Hardy, Michelle, and Moschino and was initially charged 10 dollars per watch for a battery change. When I came home all four of my watches were out of order following his work. Due to this I returned to the store to express my disappointment and Vladimir started to yell at me, insulted the quality of my watches saying "they were cheap plastic mechanisms", and finally gave me 10 dollars back in cash and threw me out of his store telling me to never come back. He was rude and obnoxious. Now I am stuck with four broken watches and will have to spend hundreds of dollars to get them fixed. I have never been treated like this before and was very unsatisfied. My boss at work also expierienced a similar expieriences with the owner. I recommend to avoid this store when going to get your watches repaired. read more

I was worried that the cost of fixing my watch would be expensive but to my surprise it was not! The man fixed it while I waited and was glad that I didn't have to return to pick it up! Very nice man! read more

Truly the place to go to get any watch you value, repaired or serviced. I brought in my Breitling Avenger Seawolf to be repaired. They fixed it while a waited! If you have watches you treasure, then for sure you don't want anyone opening up the case if you don't trust them or don't know if you can trust them.... TRUST me, you can trust your watch will be professionally cared for here. read more

Watch Doctor - Watch Repair Near Me - Vernon Hills, Illinois

The Watch Doctor people are wizards when its comes to repairing watches and clocks. They are thorough, fast and fairly priced. I was very pleased with the service they provided and will definitely return. read more