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    Chicago Clock Company

    3.9 (46 reviews)
    Closed 10:00 am - 5:00 pm
    Updated 3 months ago

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    Response quality

    Excellent

    Response time

    40 minutes

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    Reviews With Photos

    Jefferson Golden Hour Mystery clock. 24k gold plated from 1953 made in Bellwood IL.
    Robert B.

    I brought in a Jefferson Golden Hour clock for an estimate. I knew what the issue was. The glass needed to be glued to the gear ring. When its not attached the clock will run fast. They told me that it was a $325 job and I would need a new motor since its running fast, tension springs and friction pads and it would take 3 weeks to repair. You can purchase a reconditioned one for less that $200. I paid $75 for this one. Thankfully I educated myself on the 1953 clock before I went in and decided to try and do the job myself. I spent $30 on the glue. (Special 3M 847 adhesive.) Since I was going to try the repair myself I ordered new parts that go in the chapter ring. The tension springs $3.50 friction pads $1. There was nothing wrong with the motor it was noted in the base that it was replaced in 1979. The clock ran fine only after about 24 hours it would be about 10 minutes fast because the glass was just flopping around in the frame. If I needed a new motor its a $53 part. Thanks to YouTube I opened it up and did the repairs myself in about an hour and a half. Did some minor cleaning on the chapter ring because the previous owner lubricated it. YOU NEVER LUBRICATE A JEFFERSON CLOCK.. Its keeping perfect time now. Take the time and educate yourself before you look into repairs. Chicago Clock has some beautiful clocks in their showroom. The young lady at the counter was nice.

    Update to my previous review. Jason and I made contact and he apologized for the interactions I had and provided a detailed explanation why I was told the pendulum repair was more complicated than my original quote. Jason was incredibly helpful, had us drop off the pendulum when he would be at their Claredon Hills location so he could personally assist. They repaired the pendulum the same day and now our Mora clock is ticking and tocking like it did in the 1870s. Thanks for your professionalism and understanding Jason!

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    4 months ago

    Did great job on a special hand-crafted and artist signed clock! Small clock was bought on our honeymoon in Door County 40 years ago.

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    Jason M.

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    2 years ago

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    Jason M.

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    Photo of bill t.
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    10 months ago

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    Jason M.

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    1 year ago

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    Jason M.

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    11 months ago

    Replaced my watch battery, quick and easy. Hopefully I'll get my watches together and take them for battery replacement.

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    3 years ago

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    Jason M.

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    2 years ago

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    Jason M.

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    1 year ago

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    Jason M.

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    1 year ago

    They looked at my watch and offered to call me with an estimate to fix my WW II watch. Easy to work with and decent price.

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    Jason M.

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    1 year ago

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    Jason M.

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    2 years ago

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    Jason M.

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    5 years ago

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    4 years ago

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    Jason M.

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    3 years ago

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    Jason M.

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    5 years ago

    Great job - always. They know watches, clocks. Very professional- always overdeliver in terms of repair time.

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    Jason M.

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    8 years ago

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    14 years ago

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    5 years ago

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    Jason M.

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    19 years ago

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    5 years ago

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    10 years ago

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    7 years ago

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    7 years ago

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    Michelle M.

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    6 years ago

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    Jason M.

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    17 years ago

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    9 years ago

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    Jason M.

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    6 years ago

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    8 years ago

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    13 years ago

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    Jason M.

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    13 years ago

    Went in to get a watch sized. Not the friendliest but quick and efficient. Only $10, and in and out in five minutes.

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    14 years ago

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    7 years ago

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    Michelle M.

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    9 years ago

    No refunds. No refunds. No refunds. You'd think a retail store would be about trying to make the customer happy. Nope.

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    9 years ago

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    Jason M.

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    14 years ago

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    9 years ago

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    Michelle M.

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    12 years ago

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    9 years ago

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    Michelle M.

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    9 years ago

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    Michelle M.

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    11 years ago

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    Page 1 of 2

    Ask the Community - Chicago Clock Company

    Review Highlights - Chicago Clock Company

    This review is for the Water Tower Store (7th Floor) in Gold Coast.

    Mentioned in 3 reviews

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    Millard Jewelers

    Millard Jewelers

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    . ..Millard jewelers. No way .. Stopped in to have a…read morepiece of jewelry bent back into shape. The older gentleman at the front is so kind and so sweet. He called a worker up front from the back and asked him to hammer it back into shape. The man from the back asked me if I want to see how he does it so I said sure. I followed him way into the back room he put it around a spindle and fixed it. As he handed it back to me his hand came out and cupped my breast before I was able to knock it away. "Nice" he said... Un freaking believable. I walked straight up to the front and told the man what happened and he apologized and I said you better talk to that ass because this is not acceptable In any sense of the word. As I walked out the nice man said come back soon and don't be such a stranger. Un freaking believable.

    Once I found them I had to check them out. I was getting marriedmy husband went to get our wedding…read morebands. They are quick. My husband has sasage fingers, they resized my husband ring to a size 17 yes thats right size 17. The made it look like it wasn't even touched. I had my grandpa's ring that was from the 1940s or so. My Grandma gave it to him. The ring was gorgeous, 18 karat gold and it had three real rubies, but one Ruby was missing. The rubies were old and a different shade of ruby from now a day's. They weren't sure if they could find a ruby, but they did and it was beautiful! I gave the ring to my cousin because whatever she was to be given was stolen by a family member. When I gave it to her she thought I was kidding but I wasn't and she just about passed out. Now my Son wants to ask his gril to get married. He asked me for a jeweler and told him to go see you.

    Chicago Clock Company - watches - Updated May 2026

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