I use them at three locations. My home and one day I noticed that it was getting above 82 83°. I called on a Saturday. Dave was here within 2 hours and replaced capacitor. I used them at my parents home. They straightened out problems that other companies created and I use them at my business. I have four air conditioning units. They haven't been on time to service. They have found minor problems and corrected them, I find their price is reasonable. Their service outstanding read more

Run...after many years of service on my units annually I replaced my furnace and AC with them. Following this upgrade I started having significant regulation issues between the two stories of my home and was told I now needed a zone system. So I moved forward with the zone system and was literally freezing in my home. I reached out to them and they offered to explain to me how a zone system works, perhaps I should explain to them how to properly install new systems. Their faulty and incorrect work caused me to have to spend another $900 with a company that could fix all the issues with the zone installation and plenum that they had duct taped to the point it was leaking everywhere. I highly suggest finding someone else to work with. read more

Save yourself some time and skip right over A&D Air Conditioning. This company was recommended to us when we needed to replace our ac unit. We liked that it was a small business and family owned. We had nothing but problems from the start. Installation was a nightmare and one of the techs cut himself and bled all over my wall. Another tech asked my husband for some tools and a ladder so he could save a trip back outside. Installation took all day and they did not finish and had to return the next morning to complete the job. They left trash in the yard overnight too. A few weeks later, we had to call them because our system wasn't cooling the way it should have. We were told there was a leak in the line set which would cost another $1000. We had them come out to replace the line set when we really should have asked for a second opinion. Because we live on the third floor, David suggested we run the lines outside the building and through the attic. Unbeknownst to us, one of the techs cut a hole in the roof. A few days later when we were out of town, the president of our HOA called to tell us our condo was leaking water to the unit below. Turns out A&D was responsible for the damage. Luckily their insurance covered everything, but we were still looking at months before the damage was repaired. Later we learned the line set replacement was completely unnecessary. David didn't put enough Freon in our system causing it to malfunction. He charged it up when the weather had been colder causing an inaccurate reading on the gage. Whenever our system was on, it was loud too! We had a ten years parts and labor warranty and felt we were stuck with A&D since they installed our air conditioner. WRONG! The last time I called David for a service check, his secretary told me he had a bad hip or something and could FaceTime me for the service call! WTF? Who runs a business like that? That was the final straw for me. Once I realized the warranty was transferable my husband and I switched companies to Patterson Heating and Air (who are fantastic by the way) for service on our unit. They honored the warranty as well. We eventually replaced the entire air conditioner after a few years because of the shoddy work from David and his company. Save yourself the stress (and cash) I had to endure from dealing with this company and go with someone else (again, I highly recommend Patterson). It's also weird, in this day and age, David doesn't have a website for his business. I'm guessing anyone who gives this man anything above one star has got to be a paid or bribed family member or friend. If I could, I'd give A&D ZERO STARS. read more

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For the second time in 7 years, David came to my rescue and fixed my A/C. He is professional, kind, knowledgeable of what he does and I won't ever use anyone else!!! When he fixed my A/C in 2014, it lasted until this past Saturday and it wasn't even the A/C. He told me to set my thermostat at 75 and leave it and change the filters every 90 days and I did. Haven't had to call him since. It was an electrical problem!!! If you need your A/C fixed (and he does other things too...), call him! I guarantee he will make you proud!!! Anne B. read more

very poor service called last week,no response. . Have a service warranty until 2025 called agin no response. That happened last week 5/2022.receptionists very rude .I will get my warranty money back believe me. Can never get service. 5/31/2022. read more

I bought a furnace about 2 months go and the drain pipe froze. David came out to only cut the pipe and leave it draining through my garage. He said that he would come back that week because he had to order a part for the pipe so he can run it down another way, I had appointment with him Monday but he never showed up. When I called his office the office manager was rude and told me that he couldn't come out to finish the job because he was too busy with other customers. I called again Tuesday and she told me that she would give him the message. Today is Wed. and I haven't heard anything so I called the office again and when I asked her if she talked to David yesterday she told me that she hadn't heard from him today so I said why don't you pick up the phone and call him and she said that he wouldn't answer if he was busy. I told her that I feel like I am getting the run around and she didn't respond. BTW he told me that there would be no charge when he came back to fix the drain pipe because we just bought the furnace 2 months ago. When they made the appointment originally for Monday (which David didn't show to fix it) I called the office and they told me that it would be $185.00 and I told her that David said no charge, she said take it up with him. Well as it stands the pipe is still sitting in my garage and he has never called yet or come by to fix it. My husband is going fix the drain himself. I hope I hear from David so I can let him know that this is not the way to do business. I will not recommend him to anyone. Save yourself some trouble and do some research before you decided on somone. read more

Incompetent and Rude My AC is still not working after +-5 attempts by A&D. Each time A&D assured me that the problem has been fixed. The AC vent started leaking a green fluid over the weekend that caused severe ceiling and carpet damage. Their customer service is worse than their expertise. David (called out to my house last week) threatened me (actually wanted to attack me) in for of my kids and wife. He cursed me (I will F...k you up). Extremely dissatisfied customer in The Palisades. read more