Long story short. Downstairs A/C stops cooling. I have a pretty good idea what the issue is after looking at the unit (bad capacitor as it was starting to bulge). Capacitors are fairly cheap but can only be purchased online by normal people. I didn't have time to wait for a couple to come in plus, I needed my units inspected anyway as it had been almost a year. Called the week before, again because we were just wanting regular maintenance and had an appointment. A/C went out the day before the appointment and my wife asked if they could come a day early. Sure enough, room was made for us and was their pretty early in the morning. John arrived and got right to work and sure enough, bad capacitor. Whilte there, I asked if he could just service both units as I knew both needed some coolant. John took care of it all. Now, the most worth while part of the visit was the education (besides the fact that he did give me a break on cost, which is most appreciated). He took the time to give some great pointers on maintenance, etc. that I had not thought of. I normally maintain my units, except for coolant, but he let me know things that I had not been doing that can help quite a bit with the efficiency and lifetime of the units. I would have been charged easily $100-$300+ more with other outfits than with John based on others experiences that have had similar issues and what they were charged and they didn't get the education. JP is very much recommended from me. read more

My wife and I have used JP for heating and cooling needs for a while, always with spectacular service and results. Whether it's giving our home unit a checkup to getting an old unit in our second house up to par and working efficiently despite its age, we've come to trust his judgment and expertise. He's busy because he's good, and yet we've never had to wait long for him to attend us. To contrast, I used another heating and cooling company when my heater stopped working a few winters ago (before I knew of JP). They were apparently the people who installed it in my house. It took four hours to diagnose a small clog, with possibilities of very expensive repairs mentioned repeatedly. While they were kind enough not to charge me four hours labor, I was left skeptical of their ability to do the job. Since using JP - I'll never use anyone else. When a friend of ours needed the unit in his home replaced, we referred him to JP, who was one of three quotes received. Our friend went with our recommendation and was quite pleased. We have no hesitation in recommending his service. He's just an average guy. No nonsense. Just tell him what the problem is and he fixes it. read more

John of JP Heating and Cooling was truly a lifesaver during a recent Carolina summer. I needed someone quickly, and after several disappointing consultations with supposed "reputable local professionals" - John of JP Heating and Cooling came to the rescue. He thoroughly examined, fixed, replaced parts in my unit in and outside of my home - on one of the hottest days of the year. My unit has run perfectly ever since. I will only call on John of JP Heating and Cooling for my heating and cooling needs. I would recommend he and his company to anyone who would like knowledgeable, professional and courteous service. You will not be disappointed. read more

Where to begin. For 15 years I've used the same "legacy" HVAC contractor in Charlotte and paid high prices for poor service. Then I found JP Heating and Cooling. I could not be more pleased with the service, professionalism, pricing and timeliness of JP. For the first time, I feel like I have an HVAC ADVOCATE that is genuinely here to help me - not to gouge me. I never worry about my units and I never, ever question JP's honesty and integrity. Do not wait another day - you need them now before the summer rush. PS - my dog ADORES him...that's all I really need to know. Kate Carter Charlotte, NC read more

It was 4th of July, I come home after a stressful trip, to find my previous air guy left a job undone and I come back to no thermostat and my place is over 90 degrees. I call JP, he was there within hours. My system is antiquated, yet he found, installed, rechecked, and topped off my air. He stayed for over two hours, without a word on how he must have been missing the holiday with his family. His price was more than reasonable. By the time he left, my house was at 74 degrees. I am forever grateful. read more

My wife and I were super worried when our AC went out. We just bought our first home 2 years ago and we knew the AC was a bit dated when we bought the house. We expected the worst but JP came and repaired the system the very same day. He is an incredibly helpful and knowledgeable. He identified the issue in 5 minutes, and had us back up and working within half an hour. I can't say enough how appreciative my wife and I are for his services. We will be forever grateful and loyal customers. read more

Had my ac go out and JP heating and cooling was out here first thing this morning. The house is already cooling off and he stayed extra long to make sure that the problems with the vents were fixed also. This is a big deal since I rent my home and have called the the rental agency several time this year to fix the problem and they send out their own techs who couldn't fix it. It finally broke down and they sent out the weekend guy. So glad he came and fixed it! It's much cooler in my home now! read more

JP Heating & Cooling provides customers with excellent service! We called the day before with both of our units having issues. JP fit us into his tight schedule for first thing the next morning (even with the pouring rain)! He worked quickly and efficiently to find the source of the problem and take care of it. If you want someone who is extremely professional and makes it a top priority to take good care of their customers, I would highly recommend JP Heating and Cooling. read more

If you have an HVAC problem, just give JP one opportunity to troubleshoot your system and you will see why he is different from the competition. He takes the necessary time to explain any issues in detail. He will also offer multiple options for you to decide what is the best solution for you . No pressure. I have been using him for several years now and will use no other. Always answers his phone. I highly recommend using JP Heating and Cooling. read more

The thought of service companies scare me because some are not honest and just try to sell you something that you do not need. However, this one has ALWAYS been very upfront, honest, and reliable and has never tried to take advantage of me nor anyone that I have recommended them to. I would recommended them in a heart beat to anyone. It is nice to see such a great company around and a great way to support small business! Thank you! read more

I have used JP Heating & Cooling for my primary home and my rental property several times. I'm able to get an appointment that works with my schedule right away and I feel they are giving me the best price for the work that needs to be done. I also trust the repairs they recommend are exactly what I need and they don't push me for unnecessary services or repairs. I refer all my friends with heating/cooling needs to JP Heating & Cooling. read more

Thank you JP Heating and Cooling! It was very hot last night and you showed up on time with the set appointment. I was worried about switching to a new HVAC company, but after your service you will have us as a permanent customer. The tech was knowledgeable and explained the entire repair to me. The cost was very fair and better than the larger HVAC companies! JP Heating and Cooling is a dependable call to make when your HVAC goes out. read more

We live in the Four Seasons Retirement Community and are extremely pleased with the service we receive from John, especially his proactive approach to sealing our filters, adding tablets to prevent mold, checking and safeguarding our overflow pipes and drain system and always trying to stay ahead of the game to ensure our uninterrupted heating and cooling needs. We highly recommend him! Vic and Pat Opitz, Fort Mill SC read more

I was extremely impressed with JP Heating and Cooling. John took the time to explain the problem. He fixed the problem the first time out. Professional and knowledgable!! You will save some time and money!! And you won't be just another number on an invoice as you usually are with the big companies waiting for a return call...Highly recommend this company!!!! They treat you right!! read more

I highly recommend. I called in the morning when my air conditioning was out. The owner fit me into his busy schedule and came over in just a couple of hours. Extremely knowledgeable and courteous. Went above and beyond and the price was very reasonable. No upsell, no nonsense, very thorough. It was refreshing to do business with someone like JP Heating & Cooling! read more

John is confident and eager to please. He wants long term customers and success so he does not take advantage of the customer. Great attitude and knowledge of HVAC. He tells you what he is doing and why. Price is fair and he will come back without a diagnostic fee if the first visit did not cure your problem. Very honest. He has my trust and business from now on. read more

The service was fantastic. He showed up fast and had my AC problem diagnosed within minutes. The problem was fixed immediately since he carried the parts right in his truck and the price was better than I'd expected. He also explained the system and gave me expert advice without trying to sell me anything I didn't need like some of the bigger companies. read more

I've been a customer of JP Heating and Cooling for the past two years and have been extremely happy with their experience and honesty! After meeting with several companies who tried to take advantage of me by trying to sell me a new system, instead of fixing my present (older) system, I was referred to JP and will never use the other companies again. read more

Reliable, fair, on time, and goes above and beyond for customers. John explains everything he is doing and walks through basic maintenance to do on your own. Great price too. As first time homeowners he really helped us and we have continued to use him every year since to service and maintain our HVAC system. Great company! read more