I could not possibly begin to accurately describe my satisfaction with Adams HVAC. The salesman…read more(Auston) was sharp and knowledgeable regarding all things air conditioning systems and needs. The team that came out for the installation could not have been any better. Adrian, Mike, Wilmer and Carlos were all very polite, hard working and individually very skilled in the process. They were very quiet and definitely very tidy. I can't find one thing that I would not be satisfied with regarding the installation. Adrian was very helpful and understanding. He knows his stuff! I would recommend Adams HVAC again and again. I have had business with them since approximately 1992. I wouldn't wish homeowners having their AC units go down, but if they need to be replaced, call Adams.

This company is a complete fraud. They upsell options such as Zoning which was sold to us by "…read moreMarco Ferreira" for $1300 and it never worked. So this Zoning option upsold by the so called Comfort specialist Marco was a complete money grab and it was like throwing down money down the drain and into the coffers of John Adams. The extra work and the delay in installation was because of change in furnace a decision made by Adams based on non availability of the agreed upon unit at the time of install and the lack of accurate measurements by their comfort specialist - Marco-- all of which was their fault. They could have pre ordered the agreed upon unit or measured the attic space correctly. Somehow Adams takes pride in extra work they did which was a direct result of their own incompetence and lack of due diligence before the installation. I was never happy with the delay and was livid during installation and had expressed my frustration to Marco and installation team and even spoke with the service manager and expressed my displeasure the day of the installation as we had to sleep in the home without a functioning AC . So Adams and their installation team could not fit the unit in the attic space since they didn't know how much space was required for the unit and who was responsible for measuring the Attic space prior to install - one MARCO FERREIRA !! This is like the left hand doesn't know what the right hand was doing.. If Marco had measured the Attic space correctly than the delay would have not happened and also there was no need to reconfigure the attic space and extra work Adams seems to take a misplaced sense of pride.. So you don't do the due diligence and prep work and that causes the delay and result in doing the extra work and customer not having a functioning AC overnight and somehow the business takes pride in this botched installation.. Bravo !! So Marco or team who is responding to the review conveniently leaves out the detail about not measuring correctly the attic space and prep work that could have prevented the extra work and delay all of which was their own fault and doing... They also overcharge way more than average price for their service contracts and find certain parts such as Air Switches etc that needs to be replaced and overcharge for the installation. I will not recommend this business to anyone in Charlotte as there are plenty of honest HVAC providers out there.

I used to like this company. We do not have HVAC problems in general just use them for general…read moreseasonal maintenance. However, this is the second time in a couple of years when I reach out during summer, and no one is answering the phone. They supposed to be open from 7:30am today. I reached out on the phone line four times since this morning, left a voicemail, then a few hours later a callback number and nothing back. I am wondering if they are out of town 3 days before 4th of July and they are not making it public. I would much rather know that they are not available and on vacation than expecting them to call back. Their voicemail is misleading.

Every summer for the last 3-4 years we've had different issues with our ac unit and every summer I…read morecall Hodge worried we're going to get a huge bill for replacing our unit. Yet, still, every year they come out and are able to keep this thing kicking. Everyone is always very kind and helpful from Melissa when we call to whoever comes out for our service. I really enjoy working with them, and plan on probably calling next year when our unit finds another new way to fail us in the middle of summer!

My leasing company hired them to install a French drain in my backyard and they didn't install a…read moreproper drain. My yard looks like absolute crap. Now they have to hire someone else to redo all of this and I'm annoyed!

They couldn't have picked a better name. This business will always be my first choice. My AC went…read moreout last night. I have 3 kids and all of our bedroom temps were inching toward 90 degrees. I called a few companies to cast a wide net and the ONLY company to respond was First Choice. Alex was able to come out and diagnose/ fix my problem very quickly. I am so grateful and will recommend this business to everyone!

Always get superior service from the All City team. Shout out to Michael for getting my gas pack…read moresystem running clean for the summer!

Service Representative, Mr. Tim came out to investigate issues with my upstair furnace not heating…read more He was courteous, professional, and all things knowledgeable about why my furnace was not heating. He explained in detail the issue and all options for repair or replacement. We will definitely use All City Heat and Air for future work.

I highly recommend NasCair! The technician came out, inspected the AC, tried a few things, then…read moregave me the diagnosis. Unfortunately, I needed a complete new system. I'd been expecting this for a while as the system was installed on 1992, some 34 years ago. They offered me a choice of a few systems and told me that they could install it the following Thursday. After I agreed, they showed up early Thursday morning, around 8:00 AM, pulled the old equipment, installed the new, had everything inspected, tested the system, installed a new thermostat and carbon monoxide detector, and where on their way. Total time start to finish, about 5.5 hours! My neighbor recommended them to me, and I recommend them to you! I had another estimate from another company, also very reputable, but they were about 20% more expensive, and at this price point, that's a lot!

Not sure why my profile linked to Lexington, KY. We are in Fort Mill, and still would give Nascair…read more1 star or less for selling us an undersized, contractor grade piece of crap AC unit.

I requested a warranty repair for a unit Patterson installed several months prior. Cody personally…read morehandled the repair issue. He showed up when he said he would, gave me multiple options to choose from, and performed the work very timely. This was a great experience.

We use Patterson several years ago and bought new system. During this transaction they ruined the…read morecarpet and due to them saying carpet was old they didn't want to do anything. I told them no problem, I even cleaned up all the mess. We have since moved after buying a new home and needing heating and air yearly maintenance we definitely did not consider calling Patterson.

Had Travis AC over to do annual maintenance on my HVAC system. The technician (who was the owner)…read morewas very personable and knowledgeable. We have used Travis for the past three years and they have always provided great service. I would highly recommend them.

We had no A/C in July when it was 100! They were able to dispatch a technician in the afternoon and…read morefixed the issue. Just this week, we had no heat. Travis personally came out. He was very thorough, explained what transpired, corrected the issues, took photos when in the attic and walked us through what he did. We recommend Travis Heating & Cooling 100%!

Matt and Dave Matthews HVAC we a great referral. Quick appointment in 90 degree summers heat was…read moreappreciated. Not the cheapest but got us back up and running in no time.

It's the first cold day of the year and my heat stopped working. I called Dave Matthews as they…read morewere helpful when my AC broke a couple of summers ago. and luckily they were able to come on the same day. I got a Technician named Daniel G and he had me up and running in less than an hour. He even explained what he was doing while he was doing it, which I appreciated. He was candid and patient about the system and explained what is good and bad about it, and he easily found the small problem and fixed it on the spot. He also gave my unit a thorough review explaining what a typical maintenance service would be and encouraged that I do one in the future. He was honest, professional, reasonably priced and not trying to upsell me. I will use them for maintenance in the future. I would recommend this service.