It was time to stop trying to clean the carpet in our upstairs bedrooms and finally replace it,…read moreeven though we didn't want to spend the money. I spent a lot of time looking at the massive selection at Carpet Discount Warehouse and finally chose one that I thought would be perfect. Got an amazing price on the carpet, and they booked the installation right away. The crew rolled in and out of my house in no time, moved all the furniture, cleared away all the mess and left me with 2 gorgeous rooms of carpet. Went back and found a jute remnant and had them make me a runner from it, just the size I needed. Great products, terrific prices, great service and expert installation. Couldn't be happier with Carpet Discount Warehouse!

Happy with our tv room's new beige nylon Phenix/Griffith Park Cottage plush carpet with 8 1/2…read more spillguard pad. Our total costs were $1,332. If you have a similar sized room, here is the breakdown. We paid $2.60 a sq foot for what appears durable, attractive nylon carpet, and this seems less per square foot than similar carpet at a big box store. The actual size of our tv room is about 16 feet by 16 feet, (256 square feet), but the sales person upsized the square footage to 300 square feet for the job, making sure that we had enough carpet. (We've got plenty left over and put it in our garage work area) Our costs for this room is $1,332 total with $171 going to the installers and $1,161.53 going to Carpet Discount Warehouse. We saved money by moving furniture ourselves, and we could have saved more money by picking a cheaper carpet, but the nylon carpets are durable for high traffic areas and kids. If you are trying to figure out your own costs, this our breakdown: To Carpet Warehouse--300 square feet x $2.60 for carpet=$780, + 300 sq feet x .80 for new carpet padding=$240,+ Warranty of Installation $15(note, this doesn't come with any paperwork---not sure what it covers),+ Disposal of carpet 300x.08= $24 and Disposal of pad 300x.08= $24 for a subtotal of $1,083 and add tax 7.25% for $1,161.53. The labor was reasonable- $135 base fee plus 300 square feet x .06=$18 for taking up carpet and .06x300=$18 to take up pad---Total $171 labor for installation, and we paid this directly to the installers who professionally got the job done in less than an hour. There are some nice affordable carpet remnant deals in the back of the Carpet Discount Warehouse, and one can also get remnants made into area rugs. We would get carpet here again.

This store has very poor customer service. They have one salesperson. I had located my selection…read moreand then had to wait 35 minutes to have a sales order written out so that my product could be cut. I visited the store on a Tuesday morning with only 3 total customers and it still was an unpleasant and disappointing wait time. I will not return.

Great service here! Little difficult when there is only one employee in the store and multiple…read morecustomers, but Kevin genuinely cared about helping us pick the exactly right carpet.

They could improve on customer service. I requested help on a project and talked to them (Dave)…read moreabout coming to perform the work. Never heard back after sending the address where work was to be performed. If you can't perform the work, there's nothing wrong with saying no.

Everything was as good as it gets and exactly what you hope for when looking to redo your home's…read moreflooring. Randee was very good with walking us thru our options and her crews workmanship is flawless. We went with premium LVP downstairs and carpet upstairs and on the stairs. The installs (up & down) were scheduled on separate days with a couple days in between for us to adjust.

Neal and his team were here when they said they would be, were in and out, friendly but diligent,…read moreand beyond reasonable. It was easy to see they were regular people out to help regular people. No extra charges like when you use a big company. Would definitely use again and recommend!

I found a diamond!!!…read more Let me hold it to the light for you: do you see this side? Here's Neal who is highly skilled, yet also humble. Look at this side: He provides a chill vibe, while also being super responsive and punctual. Oh! Let me turn the treasure again; do you see an experienced and fine tradesman who is also excellent with customer service? And the final shine on this fine stone? Neal had the best quote in a competitive market. We did full replacement of carpets on one floor, (and 2 sets of stairs) and LVP on another floor. They finished in 3 days and left a perfect jewel in their wake. How lucky we are to have found just such a gem! Neal and his team were an absolute pleasure to work with, and I would absolutely hire them again.

Requested 4 bedrooms and a set of stairs to have carpet cleaned. Luis was able to do it on date I…read morewanted and was very professional and prompt. The carpets look and smell fresh and I would definitely recommend him and will use him again.

Luis is amazing! He did an incredible job on my carpet. Will definitely be calling him again!!!…read more Highly recommended!

My wife and I visited Toney's a couple of weekends ago based on the recommendation from folks that…read morelive within my community! The store itself is really not that big, they sell tile, wood flooring, and carpets. It is a Family own business with the sons Bryan wooo poorked. trying to find a carpet in the color that we were looking for as well as being a pet resistant stain style of carpet.

What an excellent job from Toney's. We shopped a lot of companies, and decided on them. The quality…read moreand craftsmanship was superb, and the job they did for my stairs was incredible. Would highly recommend to anyone needing their flooring done!

I had the pleasure of working with this awesome team to replace my nasty carpet with hardwood. I…read morestopped in for an onsite consultation to see the selection twice. I talked with various members about durability, resell value, repair, and durability. I went with oak in a colonial matte finish. I was able to schedule both my delivery and install around my busy schedule. My primary installers were Antonio and Isais. They arrived on time and their work was impeccable. They were friendly and accommodating to the fact most of my family was home. When they were done they cleaned and checked with me to make sure everything was done to my satisfaction. I would definitely recommend them and use them again.

M&M was fantastic to work with. We found a wide variety of samples to choose from and had ample…read moretime to compare prior to making a selection. The carpet was on a slight back-order, but we were kept up to date with frequent communications regarding schedule. The carpet was installed in one day and the finished product was perfect. Jose and his team did a fantastic job; even vacuuming the entire area prior to leaving. In an age where service is hard to come by, M&M really stands out for the quality of the product, installation, communication and service. Wouldn't think of using anyone else.

All I got was a quote and decided to pass on this company. The customer service was top teir, very…read morenice people and very responsive! However I'm concerned about pricing... I wanted Armstrong sheet vinyl in my kitchen, roughly a 175sqft space. I've had three companies out so far to measure and get a quote including carefree carpets. The first company quoted me $1750.00 the second company quoted me $1200.00 and carefree carpets quoted me $2597.51 typically I wouldn't judge a price jump because every company has a right to their own pricing but with a price jump THIS big I can't help but wonder what they're marking up so high and why? Very odd and will be warning people considering this place.

We had an outstanding experience working with Haley at Carefree Carpets. She made several trips to…read moreour location in the northern suburbs to discuss carpet options and show us samples, and responded in a timely fashion to emails and phone calls. She provided expert guidance of rug options and clear pricing estimates for carpet and installation. Haley was highly conscientious, knowledgeable, and pleasure to work with. Highly recommended for carpet and flooring needs.