I interviewed five plumbing companies, including Wyatt & Son's Plumbing. When you choose a company…read moreto work for you, it should be no different than candidates interviewing for jobs. I treat each company that comes out with respect; we discuss the various aspects of the job and how the job will be performed. Ultimately, we end up in salary (project cost) discussions. COMMUNICATION Wyatt and Son's was incredibly impressive. I used the Yelp projects system, and communication was seamless. JOB REQUIREMENTS 1. Replace a Bradford 50g water heater (leaking from the top) 2. Replace a Kenmore water softener that was 15 years old. 3. Fix a 40' run of 2.5" kitchen sink pipe detached from the ceiling due to the strap cables, held in by nails, used by the original installers. It wasn't draining anymore and was full of gunk. TECHNICAL INTERACTIONS I'm an incredibly technical person and engineer. I research everything from plumbing, electrical, carpet, etc. I like to know how things are installed and how they work for the simple fact of educating myself to get the best use out of everything. Barry and his son answered every question, and I never felt disrespected. While Barry has an opinion on specific equipment, which people should have, he walked me through the "whys" of arriving at his conclusion. Barry's approach demonstrated his openness to educating others and learning himself. I appreciated our time. PRICE Wyatt & Son's Plumbing price is incredibly competitive. There are a couple of things I look at: 1. How much am I paying for parts? 2. How much am I paying for labor? Parts are a commodity. You can find every price for every item online. I'm not a fan of companies who mark up their prices. I have to pay sales tax on parts, and every dollar added is more money out of my pocket on taxes. FINAL DECISION The decision came down to Wyatt and Son's Plumbing and another company. Nothing is worse than telling a fantastic candidate/company they won't receive the job. I had no joy in sending the message to Barry, and still, as of writing this review, I'd have Barry out in a heartbeat to quote the next job; there will always be another. TO THE READER Wyatt & Son's Plumbing must be a part of your quoting process. Their professionalism is top-notch, their interactions and knowledge are excellent, and their pricing is incredibly competitive, way cheaper than the large companies. TO BARRY Thank you again for coming to the house and participating in the process. The final decision was incredibly difficult. I hope this review becomes a cornerstone of continuing to send business your way. Wyatt & Son's Plumbing should be a part of everyone's selection process. I'll be passing referrals your way as they come along.

Barry did initial work for me at a house I was selling which went fine -- I needed another project…read morethat he was paid in advanced to complete work but it was never completed because the new owners went to another company and he has since refused to respond to any communication on getting my money back. 1200$ that he has pocketed from mine and my girls mouth. Just fyi on the "business owner" you might be considering. I am now having to file with the courts in getting my money back.

Crawlspace flooded with water; I was out of town and worried. They quoted $2000 to just plumb out…read morethe water. I asked for a breakdown of the cost and they immediately said they're not interested in the job. I contacted another plumber and was able to get it done under $400.

These folks are awesome! Super responsive! Really nice on the phone and showed up the same day…read more Did a little more than originally needed with only a little bit more of a charge. They will be my go to from now on!

Kyle was very responsive to my inquiry. I had a leaky old water heater that needed to be replaced…read more Kyle scheduled me on same day. Job was done in roughly 3 hours and was done professionally. I would recommend this vendor to friends

Our a/c suddenly stopped working Friday late afternoon in the middle of the heat wave. After…read moresuffering through a weekend we called Alpha Air on Monday morning based on the good reviews and that he was local. We were very pleased by Brad's professional and courteous immediate response. He came within two hours. He diagnosed the broken part, replaced it, and charged us a reasonable fee. I asked him about the one negative reviewer and he explained how that review has been re-submitted each year for five years and sometimes under a different name. It was in a distant city, he did it as a favor, and there wasn't anything he could have done to please that customer. I trust Brad on that one. Don't hesitate to call on Alpha Air and I am confident you will be pleased.

Excellent service. Quick response and very helpful and friendly Tech. (Andy)…read moreCalled on Memorial Day and they arrived within the hour. Fixed my problem and the cost was minimal.

I called Tim to try to get a under-mount kitchen sink repaired, it was coming un-glued. He told me…read morewho to call to fix this problem, I did. I then asked for his help regarding our sump-pump. I sent him some text-pictures per his request. Tim scheduled an appointment to come and see our issues with the sump-pump. - He didn't try to sell us expensive services, just made a "game plan" for our issues. Wow- that was great - Highly recommended !!!

I'd rate Mr. Engles, excellent! We woke up to a flooded basement due to a cantankerous toilet. It…read moreclogs up pretty frequently and soon will be replaced. Called Mr. Engles, he came right out and had the problem fixed in under 20 min. flat! He is very courteous and informative. Took his time to explain things to us and was very helpful. He is like a physician of the septic system. He was very reasonable also. We would call him back if any more problems and we highly recommend! Thank you Mr. Engles!

Yes, the young man they sent, checked everything and fixed my problem. He was very polite and…read moreexplained everything.

I can not believe it is this hard to find an electrician to actually show up. our business that…read morehas been located in the Muncie/ Yorktown area for over 15 years scheduled Masiongale to come to our office last week to fix 2 lights- they were a no call/ no show? We actually had to call them to find out why they hadn't shown up? Reluctantly, we rescheduled them for 2 days later- AGAIN no call no show. In this day and age it is amazing to me that small businesses can function with such terrible customer service. Obviously, we will not be using or recommending this company.

Responsive, fair prices and quality work! Have used his…read moreservices numerous times and will continue to be our first call.

I have used this company 3 times now and always a pleasant experience…read more All 3 were electrical light replacements with fans. They do great work and are polite and clean up after themselves. I will be using them again in the future. Darlene Corbett

Brandon & apprentices Tallon replaced a broken wire in my wall behind my circuit breaker panel…read more This controlled my well pump. They also replaced a broken 30 amp receptacle in my barn. They were prompt, friendly, courteous, and did a great job. The price was right also. I highly recommend Bell Electric.

Had recessed lighting needing wiring repaired and upgraded to help brighten up the kitchen and…read moreBrandon from Bell Electric did a perfect job wiring in new lights. Not only did he show up on time and work with my busy schedule his prices were great. Will definitely be using Bell Electric for any further electrical work