One of the 2 workers made a comment on the cleanliness of my kitchen which i think is very…read moreunprofessional when u are there strictly to do a service, not to clean or judge the area. I only was able to catch one of their names, Jacob was very respectful and communicated nicely. overall okay service i just felt disrespected in my own living spaces

I would not even give them a star. Right from the start it's all about the money they're strong in…read moretheir sales I agreed to everything they suggested to the tune of $22,000. Right away the main well pump motor that they installed brand new had a problem with it they had to come back multiple times to fix it I told him I wanted a new one. The plumber that was supervising the job told them in writing that I needed a new pump, they denied it he had to come back repeatedly to make a minor adjustment on the pump he showed me the adjustment barely a quarter turn of a screwdriver so over the weekend it did it again I did what he said adjusted it barely a quarter turn and because of that they canceled my warranty and now they refuse to service me. I don't know the time patience or money to sue them, but I would suggest you go to a different plumber. Oh and by the way they said I needed a new well dug and that was the reason the pump wasn't working. Guess what I got another plumber he put a new pump in I have not had a problem with it since.

They went above and beyond to dig down to where the sewer cleanout was, did a thorough job, gave…read moregood advice and a good price!

We have used AD Plumbmasters several times. Don is very good at what he does. Always showed up on…read moretime, never leaves a mess. He has kept in touch and answers his phone during business hours usually on the first ring! That is something never heard of these days. Exceptional service! Thank you!

"I had an exceptional experience with Summer's Heating and Cooling today for my annual water heater…read moreand plumbing system inspection. Our technician, Michael Tanny, was prompt, impeccably well-dressed, and had a wonderful, friendly demeanor from the moment he arrived--he truly makes you feel like you've known him forever. Michael went above and beyond during his visit. Not only did he thoroughly check our tankless (instant-on) water heater, but he also came inside to test all the faucets and control valves. To top it off, he even went up into the attic to verify the gas water heater's exhaust vent piping--something no technician has ever done during all our years of yearly system inspections! He confirmed everything was in proper working order with no issues. Michael is a consummate professional: respectful, polite, and exceptionally thorough. I would highly recommend him and Summer's Heating and Cooling to anyone needing maintenance, reviews, or replacements for their water heater, furnace, or air conditioner."

My mother is 70, survived cancer twice, disabled, on SS and they basically took her money and…read moredidn't ensure the job was done correctly. They are professional but they did not do the job correctly. Same issue we had before they came is the same issue still going on after they left. All the AC is being dumped under the home and not much air flow from the vents into the home. Its marginally better but not fixed.

When we purchased our home two summers ago it needed a new AC unit. MRS was recommended to us by…read moreour realtor. Getting the quote for the unit and getting it installed was a breeze. However, as soon as it got hot out the unit froze up. We are now going on the third summer with no AC because they continue to send out technicians to 'fix' the issue. We are now out thousands of dollars for a new unit and repairs to make this new unit actually work and it still does not work without freezing up.

I've waited several weeks to post this review as I've been hoping that MRS would make this…read moresituation right. My family has been MRS customers as long as I can remember. My father even owned his own business for about 25 years before selling to someone and he used MRS for his business. Unfortunately, it seems they are getting too big for their britches and don't care about the customer anymore. They seem to care about how much money they can drain from your bank account. Our furnace has gone out over and over again this winter. Luckily, we have a gas fireplace, so the first 2 or 3 times it went out (all on a Friday or Saturday of course) we just switched that on and we were fine. We still wanted our furnace fixed of course, so we called MRS. Jeff Nation came the first time and worked on our furnace. We've had Jeff before. We like Jeff. Unfortunately, Jeff doesn't own the place. He replaced a part and did some work. We paid $80 for the service call and about $250 for repairs. The second time, when our heat did the same exact thing, he came again. We got charged another $80 for a service call and were told it was our filters. They were too dirty and caused the furnace to overheat. As soon as he left I looked at my husband and said - There's no way it's just the filters. It hasn't been THAT long since we changed them and that's never happened before and I told him I expected to be calling them back again soon for the same exact thing... which is exactly what happened. But this time, I insisted on knowing wether we would be charged yet another service call. The lady in the office said it depends on wether it's for the same problem or not. Well thing is, I say, I don't believe for one second it was the filters last time and our furnace is still doing the same thing it was doing before you guys came the first two times. So yeah. I would say it's the same problem. She told me she would have to talk to some guy and call me back... Which never happened (because they don't care). I never received my return call and when I finally called back and insisted on talking to him he gave me an answer I would expect to get from a company that doesn't care and just wants your money - Oh, those old systems will nickel and dime you to death. But he still couldn't just waive the service call fee for once for a customer who's entire family uses their services and is upset. Really? It might be time for us to buy a new system, I won't argue there, but there is a specific problem going on here and here's the thing... I wouldn't mind paying for some different parts and labor. I'm not completely unreasonable and I understand that no one's perfect. Everyone makes mistakes. They may NEVER be able to find the problem/answer and that's okay. What's NOT okay is a company I've used for years trying to charge me over and over for the same service call and generally acting like they don't care (except for Jeff, if it were Jeff's company he would have come back without charging us again). Bottom line - MRS will give you good service as long as they can find the problem, but they aren't cheap. Also, don't expect the higher ups to actually care about you... the customer.

He seemed to know what he was doing as a plumber, but he was overly personal and verbally…read morethreatening. Did not feel safe.

We requested service for a tenant of ours with a clogged toilet. They came out. Could not remove…read morethe clogged item they could see it but not get it out. Then stated they could replace a toilet if we had one. We purchased a brand new toilet from Ace hardware. The tech then said it would be $800 additional dollars after quoting a price of $301. He then could not figure out how to work the seal on a brand-new item. Claimed it was bad. However, we could purchase one from them for now $400. We said no got a new seal. He then said he could not fix the issue because now the brand-new tank was cracked, and they charge went up from $301 to over $500 because its taken so long. However, they could sell us one of their toilets for now half of what he quoted earlier. The owner / office manager was supposed to call us this morning at 8 did not because she forgot she had a meeting. We were then told we would get a call by 10:30 after the meeting ended. We called around 11am Owner/office manager was very busy will call when and if she can. In the meantime, we have people with small children waiting on this service. Horrible service

Dave is Very friendly. Worked quick and well priced for a water heater install. Highly recommended!read more

Dave was fantastic. I installed a new kitchen sink over the weekend and noticed my valves had a…read moreleak. I didn't want to risk it so I went out looking for help. I honestly couldn't recommend Dave enough. Fair price. Great work. Not only did he fix my issue, but he walked the house and answered multiple questions unrelated to the leak he fixed. I will go out of my way to help a NEW local business that provides this level of service whenever I can. You should too.

They offered a FREE estimate, theb they came out and charged a $99 diagnostic fee before they sent…read moretheir estimate that was 4X higher than everyone else. Avoid at all costs!!!! They will screw you!!!

Summers repeatedly parks right in front of the stop sign on my dead end road. Making it impossible…read moreto pass around them without going into neighbors yard. Also lucky nobody tried pulling onto the street while I tried fitting my truck around them. There was available parking on the main road right in front of them with a walkway to the house they were working on. I said something to the guy and he just shrugged it off and said I had room. It is illegal to park in front of a stop sign. Summers employees are rude and have no regard for anyone but themselves.