Dreyer is located in Agawam near EBs Restaurant. We are in Agawam near Murphys Pub. They were on…read moresite for 1/2 hr. / 30 minutes and the Labor Charge was $175.00. I understand that includes their long trip from N Ramah Cir near EBs. However, they /2 young men were on site for 30 minutes and left a little mess. Otherwise, they did the job. Recommend getting an estimate / quote first so, you know what to expect. Also, Payment is Due in 5 days from receipt of the invoice.

I reached out to Dreyer Plumbing to investigate a leak that was causing water damage in the kitchen…read moreceiling from the upstairs bathroom. I was explained the cost structure ($150 for anything less than an hour) and everything in advance when booking the appointment, which was good. The technicians (who were extremely knowledgeable, helpful and professional) came over to assess the situation and agreed that the leak was coming from the bathroom. They also cut a hole in the kitchen ceiling to assess the extent of the water damage and confirmed the general area where the water was coming from. They were able to confirm this, but were not able to perform any repairs or further assessment of the problem and told me to contact the company again to get a quote for replacing/updating the faulty shower, which I did. That was over two weeks ago. Since then, I've followed up twice to see what the quote would be for the work and have received nothing. I essentially paid $175 to be told something I already knew and have a hole cut in my ceiling which can't get repaired until the leak is fixed which they seem to have no interest in doing.

Installed our furnace in 2017. We have had condensation back up and water issues since. Today our…read moreheat stopped working. When i asked if we should use a different product because this one failed so quickly and that the furnace has had issues from installation on with condensation...they were immediately annoyed and are now refusing to come fix it. (i think they know they screwed up) mind you i have paid every bill with them having to call them back several times. i dared asked if we got a faulty product and should we go with a different brand blower. I should have switched companies long ago. It's winter and we have no heat. That's all you need to know about this company.

Called them Thursday afternoon because my hot water heater died. They were supposed to come on…read moreFriday to look at the job to hopefully do something for me on Monday. Waited all day Friday, only to get a phone call at 3 to tell they couldn't do anything for me at least through all of next week. Left me no time to call anyone else. Very unprofessional.

Prompt and responsive service providers! My family's hot water heater busted, within an hour of a…read morecall in the gentleman were at the door and evaluating the situation and in less than 16 hours ( on a holiday weekend!) we had a new unit installed. They were kind and efficient. Highly recommend!

I left a message to schedule a plumber. Their voice message stated they were accepting new clients…read more They did not return my phone call.

Expert plumbing. Very quick to respond with excellent service and quality…read more We have used JAM Plumbing for different plumbing needs - from water heater replacement to pipe issues. The job is always well done.

Quality work but I was not pleased with the way we were invoiced. The labor was very detailed but…read morethe materials were not. We had supplied a majority of the materials for the job. When we received the bill it had one line labeled "materials" for a couple hundred dollars. No itemization. When questioned about it we were told that's just the way they've always done it so we asked for a breakdown. We were told we would receive one, but we never received it. If you decide to have this crew do work, make sure they are as detailed with materials as they are with labor on their invoice. Without a doubt in my mind the materials portion on our invoice was significantly padded...a couple hundred dollars for what amounted to several feet of iron gas pipe and a cap, a couple feet of copper (we provided 90% of it) and one shutoff valve (we supplied the other five). Perhaps $50 in materials if sourced from a local jobber supply, but definitely not more than $200. There's a reason we never received the itemization...they knew they could never justify it.

Happy Homeowners Hodge City is our go too for all plumbing…read moreand heating needs. Over the years we have found their service to be prompt and courteous. The plumbers who have been here are friendly and take the time to explain how our situation was corrected. Will continue to use this company as every employee is friendly helpful and courteous. Their rates are also reasonable

Hodgecity Plumbing has great customer service. They were recommended by a friend of mine when I…read moreneeded my Central AC unit replaced. I left a message and they returned my call the next day, set up an appointment for an estimate. They were respectful down to earth and answered all my questions, including when my estimate would be ready. I even received a call the day of install to update me on time of arrival. I was kept in the loop throughout the whole process. Customer service is beyond excellent, the quality of work professional, no clean up required by me and finally the cost was reasonable. They earned a new customer. Great, local HVAC and plumbing service!

After a very frustrating experience with another local plumber, I called Richard's... and am so…read morehappy I did! They are reliable, courteous, and skilled! Thank you!

I'm writing this review, without having received any service. I simply made a phone call, and am…read morewriting to provide impressions. I called to get an estimate on a sump pump exam and replacement, and they noted that they are only handling "emergency requests". I asked for anything in the next year, and they said that COVID was leading to problems, recommending that I call around. They noted very clearly that they were not free. The number listed on Yelp was incorrect. The business representative was clear that "they" are not available. He didn't know the reps and added that Matt, the primary owner, was injured. If you are looking for an estimate, keep in mind that it appears that they are having staffing / operational challenges.

called several times, never returned my call! if he was busy, he could have at least returned my…read morecall and explained he was very busy with an estimate of when he would have been available.

Shawn has done several jobs for us and was very knowledgeable and did a great job. The first job…read morehe did for us was to fix the job of another plumber who installed a new tankless water heater. The hot water didn't even last a minute. The guy said how much time do you need to take a shower? Duh, longer than 30 seconds. Shawn added the pipes, tubes, and other things needed for it to work right which the first guy didn't do. He did quite a lot of work but he charged very little. My husband and I wished we knew about Peabody Plumbing & Heating before we hired the first guy, who wasn't cheap and botched the job on top of it. The second time Shawn replaced our kitchen faucet and did a great job, fast and efficient. Shawn is trustworthy and reasonably priced. Thanks Shawn!

It's the business office that's really sketchy: overpriced is a nice way of putting it. Asked which…read morewould be the better value, maintenance contract or just send out a technician to look; the answer was vague enough to make me wonder. Paid a bundle for a tech to look things over (including $99 just to travel 20 miles) and a few months later we ended up needing to replace a unit. We've worked with them for multiple years and finally gave up because of the poor value for our money. Unbelievable that other reviewers think their prices are great.

Our technician was polite and respectful of our property. Was informative about all that he wat…read moredoing to repair our A/C. Recommended!