Great response time! The rates are reasonable and they service both our heating and air…read moreconditioners.

First time using modern heating and AC. A company installed a brand new boiler with furnace oil…read moreburner. I found them to be efficient. Only two days to install the complete system. The owner loaned to me a space heater until the job was complete. I only have one request from the company to use drop cloths as not to make a mess on their future projects. The owner, Chris was in touch with me from beginning to end of the project. I appreciated that very much. The two technicians that came over to the house were very polite and helpful. Will I continue doing business with this company? Of course I will and I think you could too. I would like to keep a good relationship with this company.

Update: January 2023 It's been a year and several months…read moresince we got our whole house HEPA system from Aire Serv, and we can't imagine life without it! Our seasonal allergies have completely changed for the better: shorter allergy seasons, fewer allergic reactions. The air in our home smells better, and when we cook, smells don't linger. It has given us such peace of mind, and the system is worth it's weight in gold! The good people at AireServ are always helpful, patient, kind, and knowledgeable if we have questions about anything. We truly feel like we're family with the East Windsor crew. We highly recommend them. Let them help you breathe easier at your home.

You can't put a value on an HVAC company you can trust. Trust to answer, trust to come out as…read morequickly as possible, trust to show up on time and trust to give you a fair price, an honest answer and do a good job. We have used Aire Serv multiple times over the past few years and they continue to impress me with their integrity and professionalism. Highly recommend.

They actually did a very good jod installing our AC sevetal yrs ago. The pronlems came when it time…read morefor servicing\maintenance etc. They would constantly either be a no-show or come on the wrong date. No matter how many times I stayed with him on that it just became so obvious that they just have not got that part of their business together. Unfortunately I had to fire them and just went with the people that did our normal heating cleaning. Really unfortunate

I highly recommend Omni Mechanical. After my heater let go I was dealing with a flood in my…read morebasement. Omni came out promptly and explained what my options were and scheduled service for the next day. I was surprised they could make the installation so quickly and I was very grateful. The technician suggested an additional safeguard for the Water Heater and I was happy to have them install it. at first, I was skeptical to have additional cost, but it was the best thing for the protection on my home for the future. Omni provided Excellent customer service that could be difficult to find today.

We had black smoke coming out our chimney we called Cabans and Felix came out within ours to help…read moreus. He cleaned our hot water tank and oil tank up and serviced everything. I could not have asked for better service I'm so thankful for the amazing work and service provided. I will recommend to all my friends and family!'

From the owner: Caban,s Heating specializes in Residential HVAC repair, installations, emergency services, hvac…read morereplacement, thermostat repair, furnace repair, boiler repair IA products ( Indoor Air)

Our system went out at 3:30 on a Friday and they showed up in an hour and fixed it!! It even needed…read moreto be charged and they brought that later after they fixed it. they were kind, polite and very helpful!! Highly recommend!!

O.M.G. they are great. Came out quickly and they were here for 15 minutes and fixed my problem. I…read morenever even thought of checking the outside wires to see if the puppies did anything to them. Wright Choice definitely was the correct choice to go with. They found the problem in 5 minutes and had it fixed in minutes. There phone number is on the top of my list and in my phone for service. Thank you so much

march 28, 2026 -- buyer beware!!! alpine heat pumps does not stand behind the products they sell…read more 18 months after purchase, major components failure of the compressor and inverter pcb board. best they could do was, we could get out there in maybe 2 weeks, why don't you try calling.....maybe they can help. alpine's representative had the nerve after it was diagnosed by another company as a known c464 failure problem with samsung to say, "well every now and then you get a bad one, but the parts are covered!" 18 months and a major failure, and we're supposed to come up with another $1,500 to $2,000 for labor and freon. so, they don't service what they sell, moreover, don't stand behind the product they recommended. not to mention that as part of mass save had to have our furnace disconnected and we are stll without heat (april 7) in half the house...tonights low expected to be 25 degrees! going on a week and half of 50% heat, not expected to maybe be repaired on the 14th. they were responsive in taking my $28,000 for the system, and now they will not respond! poor customer service! they take your money and move on! shop elsewhere, and go with company that actually services what they sell and stands behind the products they sell. oh, and they no longer sell samsung....no suprise. only 1 star, because can't give zero.

In 2024 I had Alpine Heat pump install mini-splits at my home in Worcester through Mass-Save. Jason…read morethe sales rep was very dishonest and unprofessional. He (jason) never took out a permit through the City of Worcester. I was notified by city inspector in December 2024. Additionally Jason(Alpine) charged me for four(4) mini-splits and I only recieved three(3) and one(1) condenser. Jason came to my home and I complained to him about mini-splits turn on in the off position. He(jason) stated he would put in a work request ASAP. I didnt here anything for a month until I posted a negative review with Mass-Save and BBB.Do not do business with this company! they are SHADY.

Nutmeg Mechanical Services replaced our air conditioning system quickly, which was a godsend in the…read morerecent heat. They were curteous, efficient and ubobtrusive. In addition, their cleanup and removal of our old system was impressively thorough. We now have a new, quiet system of more evenly dispersed coolness than what we previously had and we know that we can depend upon it.

Poor communication. They canceled twice on me and then never show up at the rescheduled times or…read morethey show up 90 min late. Never got a call

Recently had our Central Air system replaced. The workmanship was outstanding, and they left our…read morehome clean when the job was finished. The new system runs quietly, cools the house perfectly, and has made a huge difference in our comfort. It's clear they take pride in their work and care about customer satisfaction. Peter

My mother's condenser stopped working at worst possible time this summer. This company also…read moreinstalled my home air-conditioning system so I knew they were reliable and trustworthy. I was able to get them scheduled for a couple days out, on a Friday afternoon end of day no less, and the technician was able to diagnose and fix the unit within 10 minutes. Matt was very professional and explained everything. Appreciate the service from this company. Thank you.

We have been customers of Berkshire Heating & Air Conditioning for several years, and have had very…read moregood service in the past. However, today I would like to highly commend the visit for a PM that Jayson performed. He provided a 2 1/2 hour service inspection which was extremely thorough and comprehensive. His knowledge is outstanding and his professionalism is to be noted. He answered questions so that I could understand them and he truly explained everything he was doing throughout the inspection. The company is certainly lucky to have a technician of his caliber. Vicki S.

My autistic daughter is a longtime customer of Berkshire, with an expensive plan. Her Lennox gas…read morefurnace needed a new fan motor at a Berkshire quote of $2400. There was no negotiating on that price, even mentioning the price of gas to travel to Springfield,MA from West Springfield! Seriously! We sought out a separate quote with a local company, and the job was done quickly for $1600 including the new fan ordered from Lennox. I see a big problem with Berkshire 'abusing' the trust of longtime customers who expect they are in good hands. Other people at the Hampden East complex Nassau Drive have reported dismay with Berkshire and urge customers to go elsewhere. Thought you should know. Barbara Dautrich Carol Dautrich 98 Nassau Drive Springfield, MA. 01129