I had a great experience with this company and my driver Arno. He met me inside the terminal as I…read morerequested, made sure I had what I needed and then brought the car back around. I was traveling with a small dog and this was so much better and safer than Uber. I will be booking with them again.

Amazing service! We were traveling with two toddlers and wanted to make sure they were safe getting…read moreto and from our hotels, the airport, and the cruise port. Our driver was absolutely wonderful--he not only got us to the cruise port safely but also took the time to explain exactly where to go and what to expect for pickup after our cruise. When our flight was delayed after disembarking and we unexpectedly needed to stay at a hotel, he went above and beyond. He offered to pick us up and take us to the airport free of charge just to make sure the kids got there safely. That kind of kindness and care is so rare these days. This is truly a wonderful company with an owner who clearly cares about their customers. Could not recommend them enough!

Great service! On time pick up and drop off. Very reasonable fare to the airport! Will absolutely…read moreuse again!

Dan has been around for over 15 years and has always done a great job for me. If you are going to…read morethe Airport He has always been on time and never missed a call. Thank You Dan

Always have a great experience. On time and very communicative. Clear and well maintained vehicles…read moreand great staff!

My mom made reservations weeks ago, and confirmed (have confirmation documents to back this up) to…read moretake our group of 5 to the cruise port at 10:00. The driver, Amanda, initially showed up at 8:50. We were not ready yet, since she was an hour early, but invited her to come inside and have some coffee while she waited. She declined and said she would do another drop off. This made my mother nervous about our own timing, but Amanda assured my mother she would be back at our pick up time. At 10:28, after we had already called the office to find out where she was, she called to let us know she would pick us up in 23 minutes! My response, "I'm sorry but that's really unacceptable to be almost an hour late." She responded "you don't need to be rude about it!" Are you seriously calling me rude for telling you it's not acceptable to be an hour late for a timed pickup based on our boarding time? They offered $20 off as compensation. The total booking was $310 (round trip, plus gratuity), so essentially a 6% discount on our booking to show up an hour late. Terrible customer service! Ended up having to load up our van and drive ourselves to the cruise terminal.

on time courteous and less expensive than most. I was able to talk to someone about luggage space…read morewhich I could not do with either Lyft or Uber. North Tampa Taxi is a good option.

Sent two request for a quote and never received a response....I will pass and go somewhere else.read more

I think the Transportation system is amazing!! I have been coming to this airport since I was a…read moreyoung tot!!! I have finally been back to this airport after many many years, and all the updates are amazing. The restaurants are great, and the shopping has come around full circle to equal one big awesome experience at the airport.

I booked this service to pick up my 81 year old mother. They took great care of her! She felt safe…read moreand was very comfortable. Thank you!

Erik has been our family driver for a few years now. He is friendly, professional, prompt and…read moreprovides the best service in transportation. Would highly recommend him !!

From the owner: Black Gold Transportation, LLC is Tampa Bay’s premier black car service, delivering luxury,…read morecomfort, and reliability. Whether you need a professional airport transfer, corporate travel, or a stylish ride for a night out, we make every journey smooth, safe, and stress-free. Our clients choose us because we go beyond just getting you from point A to B. We offer: • Punctual airport service to/from TPA, PIE & more • Executive & corporate transportation with discreet, professional chauffeurs • Weddings, special events & hourly charters • Cruise port transfers and city-to-city rides We pride ourselves on on-time arrivals, spotless high-end vehicles, and customer-first service. Our experienced chauffeurs know Tampa Bay inside out—and they’re committed to delivering a seamless ride every time. Experience the gold standard in black car service. Ride with Black Gold Transportation — where luxury meets reliability.

Their driver was soliciting me for his "massage" business. And then texted me in am, " are you…read moreready for your massage?. Are you kidding me? Horrible and scary ride with an African man from Jamaica. Scared me ! Horrible.1 star, If you want a man to offer his "services" to you? He is your man. I wanted to call the police.

This company is getting away with murder and needs to be regulated…read more I cannot reach anyone in customer service because my password is wrong. They somehow can't send a link, it doesn't go through. As a result, I can't reach them. I had a Cuban driver, spoke very little English. I asked if I could pay cash for my ride. He said "yes" although I don't think he had any idea what I was asking. I was billed twice - once on my card and once with cash. I will ride a train, I will take a Lyft, I will do taxis, anything but Uber. Good job not providing customer service you dopes.

Life is unpredictable and complex at times especially when an emergency arises while on vacation…read more I contacted several companies and 1st Class Limo &Car Service was the most prompt and transparent in response. I had an exceptional experience with Victor. He was professional, responsive, and genuinely committed to delivering high-quality service. Communication was clear throughout the process, and every question or concern was addressed promptly. What impressed me most was Victor's empathy, care and sensitivity to our situation ensuring a smooth trip. Victor went above and beyond to ensure everything was completed efficiently and to a very high standard. The service was reliable, timely, and exceeded my expectations. I highly recommend 1st Class Limo & Car Service to anyone looking for professionalism, quality, and outstanding customer care. I will definitely be using his services again in the future.

If I could rate 1st Class 10 stars I would…read more My daughter was traveling solo to Tampa for her school's spring training camp. We had to figure out airport-to-hotel transportation on our own since she was arriving at a different time from her teammates. In researching Tampa car services, I called 1st Class first since they are the only one with numerous reviews that are all 5-star. The owner, Victor, immediately put my mind at ease with the professionalism and kindness in our conversation. He took on the pick up himself even though he had an early start the next morning and my daughter's flight was delayed numerous times, arriving later than expected in the evening. Victor even walked in to great her at the airport, help her with luggage, texted us updates, and walked her into the hotel to make sure she was with her team. For me, this is just a totally unexpected level of service and care. Oh, and to top it off, he would not let me tip him additionally after the drop-off. I travel a lot for work and wish every car service operated like 1st Class.