Tommy, I wanted let you know how much I appreciate your ability to think about the issue at hand…read moreand develop a plan to address it. You remain calm when issues come up and engage that wonderful ability to solve the problem. I hired Tommy to plumb my new pool heat pump. Looked like an easy enough job. The heater was leveled when we turned it on. However, the fan was hitting something causing a racket. We had to tilt the unit to a 30 degree angle for it to stop. Not good. I could not reach the company's support. I went inside to email them. When I came back out, Tommy had discovered the issue and fixed it. The issue was a manufacturing fault. I can get hyper when issues like this occur and he has a very calming effect on me. I highly recommend him. you receive value service at a fair price

I was having an issue with my samsung refridgerator. I looked up appliance repair and come across…read moreTommy Time decided to give him a call. So tommy time came out to the house looked at my fridgerator and his diagnois was a clogged evaparator coil He then informs me he doesnt have the training or the equipment to make the repair so i paid him his diagnostic fee of 75.00 dollars and he left. so i hired gopro appliance repair out of louisville and they came out and did their dianostics and came to the conclusion that i had a leak in the yoder loop that could not be repaired. So now i had to pay gopro 211.89 for their diagnotic and r600 A refill which was needed to make the diagnois My problem with tommmy time is i was never informed of his inability to be able to do repairs on a closed system until after his dianois which from the tech at gopro was wrong I then in return contacted tommy time and informed him that his diagnois was incorrect and by doing this it cost me an extra 211.89 which i ask if he would refund me the 75 dollars i paid him he responded and said no because it paid for his time and gas to come out well i understand it cost money to do business but it cost me 211.89 more because his diagnois was wrong so i guess what i am saying here is you might want to ask small reair men if they are fully qualified to do the complete job before they come out or should the guy at tommy time advise people of what he is qualified to do since he cannot do all the repairs needed

Artem is a real Boy Scout. Great communication. Arrived on time. And honest. Seriously, honest…read more We weren't confident our refrigerator was cooling properly. He checked temps, checked the fans, confirmed the compressor was working and said all was well. No upsell. Gave us peace of mind and a bunch of information on how to keep our appliances running smoothly. And get this...he comes with doggie treats in his tool kit! I highly recommend Fix Appliance. If it's broken, he'll fix it. If it's not, he won't put on a show and make unnecessary repairs.

Artem was great. He responded to my inquiry right away and he offered to come to fix my washer on…read moresame night. He inspected the washer and found it needs a new "door lock" mechanism. He will be back tomorrow with the new part to complete the job. HIGHLY RECOMMEND this company!

Excellent service from start to finish! They were quick to respond, arrived on time, and had my…read morerefrigerator diagnosed and repaired in no time. The tech was friendly, professional, and explained everything clearly. The repair was reasonably priced. I highly recommend them to anyone needing fast, honest, and reliable appliance repair!

From the owner: Don't let a faulty appliance slow you down; our repair services cover all major home essentials…read more Text us anytime or call us during our business hours!

Best service ever-friendly service person, super knowledgeable. Provided meaningful tips to get the…read moremost out of my new Speed Queen washer! Highly recommend this business!

Until today I would have given them 5 stars! However when I asked the owner if he could give a…read morelittle better price on a used washer for my 80 year old father I was promptly put in my place by the owner. When I tried explaining to him that I had spent thousands of dollars in his store just this year alone he very rudely interrupted me to let me know he had customers spending 30 and 40 grand a year with him! I wasn't asking for a free washer, I just thought maybe he could take into account that I was a loyal customer and with my mother passing away last month it has left my dad a little strapped for cash. In my mind after they charged us $100 to drive 5 miles and spend 15 minutes here just to tell us his washer wasn't fixable I had hoped for maybe a $50 discount at most. Instead I was made to feel that my business was insignificant to him. I don't feel this is the way to treat customers, especially in a very small town such as ours.

I had issues with my GE washing machine not draining properly. Reached out to another highly-rated…read morelocal repair service and they referred me to GoPro for faster service and availability. I received a phone call and visit to assess the issue later on the same day. Cornelius was professional, efficient, and provided helpful info. Short story: I had washed a load of older throw rugs, backing came off and totally compacted the intake and pump itself similar to a sand pile. Cornelius returned next day with the replacement pump part. The repair took less than 30 minutes and I was back in business catching up the laundry. (Verdict: Don't wash rugs in washer and risk having the backing coming off.) Also, side story: I had Cornelius look at my 2018 model GE stove and double oven combo while he was here, which went partially kaput after I had done a self-cleaning cycle. I figured the high heat had fried the appliance circuit board, but I'm no expert. He gave me an estimate for a repair which entailed replacement part, informed regarding the limited availability and high cost (no longer made) due to age of appliance, and also current comparable stoves to enable me to make the wisest decision for repair or replace. Much appreciated! (Verdict: Don't use the oven's self-cleaning option.) It's been over 2 weeks and all seems well with washer, so I've referred 3 more people for appliance repairs. I have no hesitation in utilizing this service again or recommending to my family and friends.

Two older washers and a dryer repaired. Very knowledgeable, and fast service. Good communicationread more

We've had nothing but excellent work done by Joe's Appliance Service. They have responded quickly…read morewhen We've had waterline burst. They are our go to when we have an issue with our subzero.

Total con man. Repair did not fix the problem. Over inflates the cost of parts to the point of…read moreinsanity. Workers do not seem skilled at all. Does not stand behind his work nor return calls. Predatory behavior. Horrible person.

SCAMMER!!!! Gave him $95 to diagnose our issue with the washing machine. Told it would be deducted…read morefrom the cost of the repair. He NEVER would respond to my husband's calls or texts. I called and he stated he was waiting on the parts. NEVER heard back!!!! SCAM!!!!! Does not deserve a 1 star. Had to give him that to post a review.

Repaired our refrigerator and did an incredible job, you never know what they will find or how long…read moreit will tak. He found the issue quickly and had it fixed in no time.

Very happy with the service we received! Our tech was very knowledgeable and polite and also helped…read moremy husband move the appliances back in place! Price was very reasonable.

All aspects of job were handled timely and competently. I'd recommend them for appliance service…read more The price was absolutely fair and I believe it is easy to get gouged in appliances repairs. So, I feel great about the experience.