We had an issue with our dryer and reached out to several companies, but most didn't return our…read morecalls or had no availability. Dr. Tom Appliances Repair was the only one who responded right away and was able to schedule us quickly. Tom came out and diagnosed the problem fast. He was very professional, clear in his communication, and everything was explained thoroughly. What really stood out is that the part needed would have taken about five days to arrive if ordered, and we were honestly considering just buying a new dryer because of the wait. Tom understood our situation and went out of his way to get the part himself. He came back the very next day and completed the repair. Everything turned out exactly as expected, and the pricing was very fair. We truly appreciate how he took our concerns and timeline into consideration. Thank you again, Tom, for going above and beyond to take care of this so quickly for us. Highly recommend!

We had a great experience with Dr. Tom. He was friendly…read morefrom the first call. He kept me informed as to when my fridge part would arrive and called to schedule promptly after. He showed up on time and got the job done at a fair price. Tom is our go-to guy now. We are in Santa Barbara and were so happy Tom came up from Ventura county.

I was looking for parts on a JennAir Wall / Double Oven from around 1989 or 1990…read more I spoke to Sandy what a Gem and wealth of knowledge she has!! She didn't have the part but strongly recommended Monty Electronics in Camarillo. 805- 383-7796 to have relay boards rebuilt. She also highly recommend, Ernie from Mobile Tech 805-815-9197. Our usual Appliance Repair person, Dimitri - who we love, recommended I consult with somebody who had experience with doing this job on older ovens. He was very honest and said he hadn't done this kind of job on older ovens before. REALLY appreciated that while he was willing to do job, recommendation that we call older people Appliance Repair person with experience on these ovens!! That's Integrity!! Called Monty first. He was very delighted to hear of Sandy's referral and strong recommendation, he said he wasn't familiar with her store. BUT he was very familiar with Ernie and he also gave him a strong recommendation. He said Ernie brings him boards all the time. Next up, Ernie. Another Gem with a wealth of knowledge on older ovens. Ernie said relay was probably only part of problem. If we wanted to keep oven - good idea to also replace heating coils and temperature sensor probes in ovens. Coils fool people they're ok, but crystals inside can be breaking down, even though coil still red. So today I had reinforced that a) Lots of Great Peeps in Oxnard who are honest and want to help. b) Experience counts! c) Shop Local first before Google searching and looking for places to mail parts to to be repaired!

This store has the most knowledgeable people, and some many parts in stock. I highly recommend this…read morefor your 1st stop for your appliance parts needs.

Vlad came promptly on a Sunday to service our freezer that was not making ice. He found that the…read morefreon was leaking and helped me to contact GE to repair it, He was very helpful and did not try fixing it himself, when he found the problem, which would not have worked. I will definitely call him again when I need an appliance serviced.

Apparently doesn't understand time management. Waited for 3 hours. Have no idea about their service…read morebut don't have a lifetime to wait and find out

Called Efrain yesterday and he came out today and changed out heating coils and temperature probes…read morein our circa 1980, Jenn Air double oven. Experience matters!!! He started his career working on ovens like this, so he was familiar with their tricks! He has a Great sense of humor and was able to figure out our wrongly marked breaker box! Fair Pricing!! Will definitely recommend him in future and will keep him in mind if we have any other appliance needs!! Thanks to Sandy at Oxnard Appliance Repair for another Excellent Recommendation!!!

He took care of my washer in a few minutes. Needs to come back to service the dryer. It needs to…read morebe done every 15 years.

He was super responsive - and that definitely is a huge plus…read more BUT he offered to do a job for $75, but when the part came in he wanted $150. After agreeing to do it for $120 - once he had done the job and the dryer diagnosis he wanted $150. I would not recommend Jon or ever call him again! Here are some details But here is where he didn't earn 5 stars from me a) Tons of Drama!. I had a wine cooler - and he charged me $79.99 for diagnosing the problem - which was the the thermostat. b) He told me that it would be an additional $350, for him to order the part and install it - but I told him that I could order the part myself (BTW - for $150). At which point he told me - there would be no warranty and he would install it for $75. c) So we agreed, I would order the part, and he would be back to install it for $75. While leaving I told him I had a dryer that also needed looking at - and he said since he is coming back he would look at it for NO CHARGE. d) 2 weeks later, I got the part, and I texted Jon. After re-introducing myself, he told me that it would now cost $150 to install it. After some back and forth, he agreed to $120 - and he also agreed that he would look at the dryer. e) He came today - installed the thermostat in the wine cooler - spent 15 mins on the dryer - and wanted $150. When I told him about the $120 - he had the gall to tell me that next time I could use somebody else. I definitely will use someone else. What a bad experience - NEVER AGAIN

Fast, friendly, and professional. He came out the same day on short notice. Diagnosed my microwave…read morethat was damaged by an Edison transformer surge and walked me through the diagnosis. Appreciated that he gave me my options and his honest recommendation that the repair was going to be more expensive than a diff brand replacement.

Frank came out and repaired my fridge a few years ago. So, when my dryer developed problems we…read morecalled Frank & Sons again. Scheduling was easy and they edit us in within just a day or two. This time it was his son, who I believe has now taken over the business, who came out. He was polite and friendly. He took apart the dryer and found the problem quickly. He had the parts that were needed to repair and had my dryer back together in less than an hour. The cost of the repair was very reasonable. I had a concern a couple of days later and they scheduled a follow up appointment for later the same week. The same man came out, took the dryer back apart and made sure everything was ok, which it was. He was in and out in about 30 minutes. He didn't charge me anything and would not accept a tip. I will recommend this company to any of my friends or family who need their service. If you have an appliance issue this is the company you should call.

We have a Fisher & Paykel dishwasher, it starting making a loud noise during wash cycle. After…read morereading reviews we chose Frank & Sons. I immediately received a message back on my service request. They confirmed they were familiar with my brand and setup a day to come out. They reached out to make sure my info was correct as the tech was on his way. The technician arrived and was definitely someone that knew what he was doing. He was familiar with not only my appliance, but had seen the issue previously and knew how to quickly resolve the issue. He explained what he did and had us back to normal very quickly. Will definitely call them for any future needs and highly recommend them.

There are at least two things I know will remain certain. Appliances will continue to break, and…read morethankfully, Tim will continue to be the best Appliance repairman in Ventura County. This is the second time I have used Tim (dishwasher this time), and I am thankful I found such a standout professional. I highly recommend Tim!

Tim was great!! Fixed my washer quickly and was very honest and communicative. Definitely recommend!read more

Top-notch customer service and quality repairs! We've had Winkler's out to our home twice now, and…read moreboth times were excellent experiences. The repair technician is not only highly skilled, but also incredibly respectful and kind. This is a family-owned business, and you can feel it--from the warm way his wife answers the phone to the integrity in their work. Having worked in property management, we've dealt with many appliance repair companies over the years, and I can honestly say Winkler's stands far above the rest. They're absolutely worth the wait, and we recommend them without hesitation. They also sell speed queens!!

Wonderful service and reasonable prices. We have rental properties and take pride in looking after…read moreour homes. thank you