I can only rate on their parts department so far. But always friendly, quick to answer the phone…read moreand make sure they have in stock what I need before I come in, as I come from a bit of a drive away. I go to Crossroads over another dealer due to their customer service and prices.

Large selection. Remodeled showroom. Large parts department…read more However, the prices are pretty high. My trade in was lowballed big time. At like 30 cents on the dollar. If you're looking at a used bike I'm not sure they even bother to put it thru the shop. They may just wipe it down with a wet rag and spray some armor all on the tires and put a top of the range retail price on it. If you buy a new bike remember they add a $895 "destination charge". Also, the service department is always backed up several weeks, so good luck getting an appointment. It's a mixed bag here.

Honest and knowledgeable. Truly cares about riders' safety. Top notch sales and service by an…read moreextremely organized and thorough guy! Highly recommend!

My 2003 Honda VTX1800 was in need of routine service and I was lucky enough to find Mark at…read moreGebhard's Cycles. Upon speaking to and meeting Mark, I knew I had found the right place for me. Mark spent a lot of time reviewing what he was planning to do and also suggested some additional things he felt might need attention (tires and cleaning up some wiring done by previous owner). Mark shared photos of the before and after for all of the service steps. He researched and recommended what he felt would be the best tires for the bike. I ended up having them done and love what he chose. Mark is a true professional and clearly cares about his customers and their bikes. If your bike needs service, look no further. Gebhard's Cycles is the place. Thank you, Mark. I look forward to doing more business with you!

Buying my V85TT was a pleasant experience. Salesman Mark was efficient and easy to work with, and…read moreowner Mark worked out a fair price with accessories for me. I'm not as happy with the service department. My first few services were uneventful, but the last one was disappointing. I spent almost $1,000 for the 12k service, rear brake pads, state inspection, and mounting of two tires that I brought in with me. 34 miles into my first ride after service I saw a pool of oil on the asphalt when I stopped, and oil splattered all over the right side of the bike and my right pants leg and boot. Brought it back (1.5 hours each way and $50 gas and tolls round trip). Service manager tried to get me to believe that they were suddenly having an issue with *faulty* head gaskets. I knew he was trying to keep the heat off his shop, so I then spoke directly with the mechanic who worked on my bike and he acknowledged that the real problem was improper installation of two o-rings, which is where all the oil leaked from. I understand that any one of us can make a mistake, but I was disappointed that the service manager did not offer some remuneration of the nearly $1,000 that I paid, especially since I had to make an extra (expensive) trip to have them fix their own error. Heck, I didn't even get an apology or an offer of a free oil change. Fortunately for me, a dealer much closer to me has started selling Piaggio products, so I no longer have to make the long drive to this dealership who cannot be counted on.

Every part of my purchase experience was great. I made an appointment with Tracy to test drive a…read moreMoto Guzzi V85TT. When I showed up, the bike was out front and ready. Mark lead me on a great local ride with lots of nice scenery and curves. The negotiations and pricing was easy and fair. I walked in ready to pay cash, but the offer of 0% financing was too good to pass up. I made arrangements to pick up the bike later in the month so they could install some accessories that I wanted. Every person who I dealt with (Mark, other Mark, Jeremy, Cyndi, and Tracy) were genuinely friendly and helpful. My bike was ready when I took delivery, and I was walked through all of the functions of my new bike. If you're in the market for a Guzzi, Aprilia, or Vespa, it's worth the easy drive to check out Motoplex.

Was greeted but given breathing room on show floor. Traded…read morein two bikes for one. Bikes were picked up, new one dropped off, documentation handled at my kitchen table. Smooth as butter. Trade values were fair, for skipping the usual Facebook Marketplace drama and state tax. Bike was delivered clean and fueled. Honest dealings all around. Would do business again.

These guys are the best! They take pride and care with what they do. Mike, the sales rep must be…read moretelepathic! He seems to always know what bike is right for me. The service department is phenomenal! John, the owner has taken the business to a completely new level. They are definitely the force to be reckoned with in Philadelphia with Higher end Bikes. Your selection there will be well advised since there's only five stars it's tough to give them 10 stars, and I would give them 11 if it were possible! I will definitely be shopping there in the future and highly recommend them to anyone from entry level to expert level ridership!

I used to do all the work on my bikes so it kills me to pay for repairs or general maintenance…read more Riverside Cycles took the sting out of it. It's an old school bike shop with old school bike guys. John runs a great business and keeps a great parts inventory. They did new brakes, an oil/filter change and a thorough state inspection on my 2012 ST1300 as we talked about things from profound to ridiculous. Then came the bill..... It was significantly less than other shops I had checked out. I hope to ride deep into my golden years and Riverside Cycles has a customer for life!

John is truly a rare find, he's honest and extremely knowledgeable; and he goes well above and…read morebeyond to service his customers. If you live in Philadelphia there's no place else you should consider bringing your bike.

Trustworth and get the job done. Bought two scooters from them and have been going to them for…read moreyears for gear and maintenance

I had an excellent experience with Philadelphia Scooters on E Passyunk…read more Firstly, I rescheduled numerous times due to weather and my genuine Buddy 50 needing a jump. One of the fellas even offered to come tow it for a nominal fee. Sean was very understanding about the need to reschedule and was polite when I finally showed up as promised. They also called me before moving forward with any additional work that was outside of our original discussion, which I really appreciated. My scooter was also available for pickup a day early! Finally, Sean also took the time to talk about the value of a Buddy over a Vespa as well as give me the run down on the Royal Enfield motor cycle that they carry exclusively - of which I am officially in love with!

This business is busy but very thorough. To me, turnaround time seemed reasonable, barring any…read morespecial order parts. As long as I have my MotoGuzzi Norge 1200 GT, I plan on using this business.

Brought my 2000 K1200LT trike for an oil change, tail light lens repair, and windscreen install…read more The BMW dealer, in Manayunk, had told me they don't work on bikes over 10 years old. Roland was easygoing and gave me an appointment with no issues. He had to do the work on the sidewalk since my bike wouldn't fit in his shop. The work was done with care and professionalism. This was my first service at this shop but I would highly recommend him for Euro bike repair and service in the future.