This was not a pleasant experience for my 64 year old grandmother who has just been through…read morefinancial and verbal abuse, lost her husband last year, and can't even afford her medications or food, and today she had to deal with all of this just because she needed her locks changed. Don't get me wrong, the person who came out did a great job with the locks and finished them fast, but at the cost of this. Let me explain. Me and my father were helping her clean up her house the day before this review was written and she told us that she needed help finding a locksmith to change the locks on her house. We did some research and (somehow) this place had the highest rating that I could find for a locksmith in her area. After finding out some prices, we called this place back and scheduled the earliest available appointment. The locksmith came to my grandmother's house and changed the locks. Like I said, she can't even afford her medications or food, so my father who made the appointment was the one paying for the service. However, he was working basically all day at a hospital in the Intensive Care Unit. He was not made aware by the locksmith that he was required to pay in person. My sister was on the phone with my dad at this time, standing next to the locksmith guy, and tried to put my dad on the phone for him to try to work out a way to pay. The locksmith refused to talk to my dad. Not even 30 seconds later and the locksmith was calling the police, claiming that his customer was refusing to pay. Again, my dad was working at a hospital, and my grandma didn't have the money. My dad was absolutely willing to pay for the services preformed, he just couldn't pay specifically in person. The cops showed up to my grandma's house and they stood over her saying that they weren't going to leave the house until the money was paid and if it wasn't paid she would be arrested. At this point we just couldn't believe how terribly my grandma was being treated. My dad, very confused at this point as to why all of this was going on, called the locksmith on his phone, and further confirmed that it wasn't about the money and that he was willing and wanted to pay for the services performed. He instantly got sent an email with an invoice and paid online. The locksmith was happy and the cops left. So my grandma was embarrassed in front of her entire neighborhood by the police showing up, threatening to arrest her because an online payment was not acceptable, but in the end, an online payment was acceptable and was what solved the entire problem. My grandma was mortified by this experience, and it's really sad that she had to put up with all of this just to have her locks changed.

Thank you for a job well done and at such a great price!! Very happy with the results!! Holy…read moreTrinity Lutheran Church

My key snapped halfway in my car door and no one could help. Jim came out and said it was an easy…read morejob. He had a new key cut for me and made it possible for me to be driving again in 30 minutes. Great guy and great business.

Jim is the kindest, most conscientious and considerate person I've met in a long time! His word is…read morehis bond. Despite working a full day in 90 degree weather he came out to help us the same day we called (which we totally didn't expect). Before he left he gave us one of his business cards and said that if the door installer didn't fix the problem we were to let him know - he would follow up and get the job done. His prices were more than reasonable and he was very personable as well. You know know when you'll need a locksmith but the next time I do I know I can count on Jim - bravo!

I was locked out of my house, and they arrived quickly after I called. They picked the lock in no…read moretime and were very friendly throughout the process. They even fixed part of my door at no extra charge. The total cost was $85--much more affordable than other quotes I received, which were over $100 not including travel fees. I highly recommend their service.

I just moved into the area a few days before Christmas and needed all of the locks in my new place…read morere-keyed. Barry was there for me the same day and not only re-keyed my locks, but corrected a few issues we had with locks being the wrong way around and not bolting correctly. He's super knowledgeable and very personable and I couldn't be happier with the results. It was a fantastic job all around and an excellent price for all of the work that was done. I'd recommend Barry and his team to my family, friends and anyone who needs an excellent locksmith who fully knows what they're doing!

Went to Neff's in Lancaster on 3-7-14 to have my 2006 Audi keys cut and programmed. I was told by…read morethe local Audi Stealership ( Vision Audi/ VW of Berks County) that I had to buy a 2 part key fob for $250 directly from them, and they would also charge me $100 extra dollars to program it. At NEFF'S key and lock I found Brad Eshelman, a crazy good locksmith. I got a Free used Audi A4 key fob and Brad did his thing, and had my key cut and programmed for $85.00. Brad even cut me a extra key to open my doors..NEFF'S key and lock and Brad E. are the best.. Don't let the dealership (Stealership )tell you they are the ONLY place that can program these security keys... Thanks NEFF'S ....Jay

Bill Neff is always dependable and has earned my recommendation and loyalty because of his…read moreexcellent service to my clients!

the greatest locksmith in the area. If you need key help you go here went to three different places…read moregot told I had to bring a non-movable bike to them or pull the entire ignitio. Went to kleppers explained ev left feeling 50/50 about the outcome and now I'm happy to say they are tremendous

excel customer service! Lost the key to my motorcycle and they were fantastic…read more Denton hooked me up. Battery was dead and he charged it while I went across the syreet to the coffee shop (Roaming Roast- great coffee!) . They went above and beyond to help me.

Our son moved into a new home and wanted the front door to be rekeyed. We took the handle and lock…read moreoff the door and drove to Wizard (convenient parking was available out from on Prince, but they also have parking behind the building). Within a few minutes they had the lock rekeyed and we asked for multiple keys to be made...total cost was about $20. We were thrilled. We will definitely go to Wizard again!

They will not program a key fob unless you buy it from them. A poor business decision... I was also…read moreinterested in swapping out locks for a new home. However to quickly dismiss a product purchased online in 2025 is very shortsighted.... How about charging more for the program to make up for margin charged on the fob itself.

Frustrared with another contractor I stumbled across Lisa and Ron who came right down after grocery…read moreshopping within an hour or so on a saturday. Had a price and picked doors same day, trim and all beat the doors price of competitor. Trusted them to install while we were at work and thrilled when we came home to see our new curbside appeal. These folks really like what they do and you will too. No complaints, only praise. Thanks again guys!

A garage door "stripped a gear". Nuts! Called AIM, let them know I'd like a new one that was…read morereasonably priced and was told they only sell LiftMaster. Ron and Derek for great to work with, very personable and reasonable. Family run, everything done professionally and quickly. I'd use them again without question. Thank you, guys!

I will tell you these guys were amazing from Areef who was contacted by AAA To the. 2 guys who had…read moreto come out. I have a g6 gtp which is a special edition. Now the code from Gm didn't work but Dave worked til he got it fixed and my key was made!!! I lost my keys and no spare and I was frantic tbh if you ever need keys call these men they are the best!!!!!! I rarely give all starts but these guys deserve it from service to knowledge to job completed!!! Superb all the way!!