I called Luis for garden maintenance intending to use his service on a regular monthly schedule.
He was prompt to respond to my call, came to look at our yard and quoted a fair price. We have several trees in our garden and they were all shedding vigorously in the fall, most of the work during this season involved removal of leaf debris.
During the first two months, Luis came twice for maintenance. He did a reasonably good job of clearing all the leaves from plant beds, paved areas and trim some plants. I was around during his first two visits and noticed that he spent a good 3-4 hours on the work.
Things got flaky on his third visit. It took me several text messages to get him to come for the third visit. I was not around this time so I couldn't see what he actually did, but it was very clear that he only worked on half of our yard and left the other half as-is without clearing any debris whatsoever. It was hard to not notice the full inch of redwood needles piled up all over our front patio. Luis contacted me for payment a few days later and claimed that he had done his full maintenance work. I asked him about the debris on the front yard and he flat out claimed that he had cleared all of it.
Not wanting to argue, I paid his full balance and decided not to use this service again. read more