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    Hillside Lumber

    2.3 (3 reviews)

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    Allied Stone Technologies

    Allied Stone Technologies

    3.0
    (2 reviews)

    I have had one of the WORST experiences I have ever had with a business, let alone a building…read morematerials supplier. I will stick to the facts for this review and preserve the issues as best I can... I will redact names so this does not look like a personal attack; I assure you it is not! I was working with Builder's Cabinet Supply (BCS) to add a small extension on to our kitchen. We needed a piece of granite to install on the extension and our salesperson recommended we go through Allied to find the granite. We were working with "JF", who came out to check out our current granite countertop in order to match the existing granite, finish and edges. "JF" inspected the granite for 10 seconds and took some basic measurements and left. He said he would provide a quote the next day. We did not hear back from them for a few weeks until I followed up. I received the quote and after much negotiation, I was told I was going to be charged for the whole slab as they could not find a remnant. I was able to negotiate Allied into finishing the whole slab for me as we would use the remnant pieces elsewhere throughout the house. I thought everything was all set. We agreed on a price, installation date and coordinated with our general contractor in order to make sure our cabinets could be installed at the same time as the granite. My contractor came to install the base cabinets, and on the day the granite was to be set, Allied did not show up. I was told there was a miscommunication between Allied and BCS and they had not even started fabricating my order. We agreed on a new date to install. That day came and went without a complete install. I called and was told that there was a delay and it would be a few hours. We waited and waited and still nothing. We finally agreed on a new date. At this point, I had missed two days for work and could not take off any more waiting around for Allied. Unfortunately, I could not be home to inspect the product when they installed it. My contractor completed the cabinets and I saw the granite when I came home later in the day. The granite was unevenly polished and had spots where the gloss had not been applied consistently. Worse yet, the edge was totally incorrect! We ordered a beveled edge and Allied delivered a rounded edge. I told "JF" what had happened and he told me he wanted to fix it which would involve uninstalling the cabinets, removing the granite, re-finishing the granite, reinstalling the granite, reinstalling the cabinets. Obviously, this would be costly as it would be akin to redoing the job. Considering the quality of the craftsmanship, I did not want Allied performing this work. So, I got a quote for the work and told Allied that if they are willing to pick up the cost of construction, I would be amenable to having them correct their mistake. Given the cost, they turned down my offer. I suggested we agree on a discount for their shoddy work, they let me pay on my credit card (as agreed) and we can part ways. After many rounds of negotiation, we agreed on a number but I was told they no longer accept credit cards and I had to pay cash. I was referred to the owner, "AC", who confirmed he was unable to process credit cards any longer. He demanded payment and said that he would report me to collections and apply liens if I did not pay. Wanting to avoid the shake down, I paid the entire amount without the discount, and indicated that I would make my experience known so to caution others from doing business with this company. In the end, here are the facts: 1. The delivery and installation date of the granite was screwed up twice, causing my wife and I to miss work. 2. The edge of the granite that was delivered was incorrect (Allied delivered rounded vs. we ordered beveled) 3. It was promised that Allied accepted credit cards, which they changed at the end of our transaction 4. The quality of the delivered product was sub-par - the polish was inconsistent 5. "JF" and "AC" were completely unprofessional and unsympathetic to our needs - we did not receive a call back or apology for our inconvenience. 6. To correct their mistakes, it would have cost me more money and they were unwilling to pay to correct their mistakes. 7. When we agreed on a discount, they demanded cash and threatened collections if I did not pay. All I wanted was a nice piece of granite and what I got was shaken down for granite with an unmatching edge without a nice finish that cost me to miss work and a lot of headache. Anyone looking for a granite or stone company, watch out for Allied.

    I am a Kitchen and Bath remodler and have worked with this Co. for years. I have never had one…read moreproblem in 4 years.They are polite to myself and my customers.If I ever have a questions on any problem it is taken care of promptly.They do excellent work and were refered to me highly regarded. I dont usually write reviews but when I saw the review before me I had to let people know my thoughts.It seems like they are talking about a whole different Co.Everything ever told to me wheter it was price or delivery times has always been accurate.I have done at least 20 kitchens and 30 baths with them without a glich. Thanks Chuck

    National Van Lines

    National Van Lines

    3.0
    (345 reviews)

    Stephanie Garcia was fantastic -- responsive and organized. She was my first point of contact with…read moreNational Van Lines and coordinated my move seamlessly. We were moving from the San Francisco area to the Dallas area, which took a great deal of planning. National recommended a crating company that was exceptional, and the movers provided excellent service. They took special care with my mirrors and artwork and ensured all of high end furniture (including leather pieces) were wrapped and protected. I feel I received a great deal of value for the money spent.

    My wife reached out to National Van Lines as we prepared for a move from South Carolina to…read moreMichigan. We had a very bad experience with another moving company for the move to SC, which my wife explained to the scheduling consultant. My wife was assured things would be very different with National Van Lines and that it would be a much better experience than our previous multi-state move. Things went sideways as we got close to the moving date. First, the subcontracted driver called on Monday to inform us he would be there on Tuesday, even though National Van Lines had scheduled his arrival for Wednesday. (We had made arrangements to have our pets transported on Tuesday so they would be out of the way when the movers arrived.) The additional loading help was a no-show, so another crew had to be found in the spur of the moment. They rushed and rushed to help my wife finish packing, since I was already in Michigan to close on our new home. At the end of the day, a good chunk of our possessions were not loaded into the truck, and the driver claimed a personal situation would delay the delivery of our possessions for two weeks. My wife was extremely stressed and upset over the experience. My wife delayed her departure to Michigan until Wednesday. She spent most of the day sorting through what had been left at the house, taking a bunch of things to the dump and some to be donated. She loaded her vehicle to the max and began the two-day drive to Michigan Wednesday night, leaving more stuff in the house. She arrived in Michigan late Thursday night, still stressed and upset. She had been in touch with our consultant at National Van Lines, who was totally in the dark about what the driver had communicated to us. I made travel arrangements to fly out of Michigan early Friday morning, landing in South Carolina late in the morning. I rented a van and drove to our house. I finished loading the rest of our possessions into the rental and cleaned up the mess left behind by the movers. Then I made the two-day drive to Michigan, arriving late Saturday night. We unloaded the moving van Sunday morning before I returned the van and hit the road to travel to a client site. Between the flight, van rental, hotel, and travel expenses, that was more than $1,000 of additional expenses (on top of a bill of more than $13,000) out of pocket. We were out running an errand about an hour from the house on a Sunday when my wife got a call from National Van Lines asking where we were, because the delivery driver (a different person than the one who picked up our stuff) was at the house ready to unload. We rushed back to the house and worked with a great driver and crew to get things unloaded. I reached out to National Van Lines afterward about filing a claim for the additional expenses of my trip to South Carolina to finish the job that we paid them to do. They denied our claim because we had already received a meager stipend for the delay in delivering our stuff (a couple of hundred dollars). The fact that the extra expense was a direct result of their contractor not completing the job was completely ignored. When I contacted them to ask for a reconsideration, they stopped replying to us. The consulting team is great. They hyped up the quality and standards of National Van Lines, and how their contractors follow the same high level of professionalism. Unfortunately, that isn't the case. Thankfully, we do not plan to move again. But if we had to, we would not call on National Van Lines again.

    Hillside Lumber - buildingsupplies - Updated August 2026

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