I cannot say enough good things about this place. Right off the bat, 5 stars…read more Some background: I broke my passenger side mirror (with camera) on my 2016 Honda CRV. I called the dealership where we bought it (and JUST paid it off this month!!!) to ask if there was a replacement I could get and how much. The gentleman at the dealership was every nice and made sure I was asking for the correct part, but when he told me the price, it was going to be $1000 just for the mirror and top cap, and that's not including labor. I was crestfallen. I just had to do some home repairs and don't have $1000+ for a new mirror. I googled for some places to get parts like Amazon and Advanced Auto, etc and while the prices were about half of what the dealer wanted, none of them had OEM Honda parts. They were third party, which doesn't always stack up in the quality department. Then I remembered that I could check with salvage yards and "pick a part" places. I came across A1-Rylie Auto Parts in the Dallas area and saw they had the exact part I needed, an official Honda part and in the color I needed - for $175!! I logged into their live chat and spoke with one of the representatives named Kevin M to ask some questions about it. Was the part in working order, do they ship, how much is shipping, is it scratched to hell, and so on. Kevin checked to see if the part was in stock, assured me that the part was pristine (it totally is) and gave me a grand total including shipping. He got back to me quickly, and answered all of my questions expertly. After we finished chatting, about an hour later I got an email from him with several high quality photos of the mirror assembly I ordered before he rung it up. He had a picture of each side, the camera, the mirror itself and a shot of the camera in the mirror working. He said he just wanted to be sure it was the part I need just in case there were any corrections needed. I told him that was exactly the part I needed, and then faxed in my order. I checked in about an hour later via their chat service to confirm the order was in and Kevin confirmed they had the order and that they would try their hardest to get the part out that day, if not the next. I requested a tracking number when it was shipped and was told I'd get one without a doubt. Keep in mind I placed the order YESTERDAY - 11/10/2022. This morning 11/11/2022, I was sent a UPS tracking number via email and thought to myself, "well this probably wont arrive until Monday at the earliest, but at least I've got the part I need with little effort." Cut to about 2PM this afternoon, Im sitting in my living room watching TV and there's a knock at the door, UPS had dropped off a package. I checked and sure enough, it was from Kevin at A-1 Rylie. Sure I live about 150 miles away so it's relatively close, but still, LETTERS take longer to arrive in the same town than this mirror did to arrive at my place. And the packaging? This thing could have survived a nuclear explosion it was so well packaged and protected. Heck, it almost took longer to unwrap the thing than it did to install it! I installed the new mirror without any issues, and now have a fully functioning passenger side mirror, AND I saved probably over $1000. TL;DR: Buy with confidence from A-1 Rylie. Excellent customer service, excellent and fast shipping, and GREAT prices on parts. Thanks so much Kevin and A1 Rylie!

This place is irresponsible! I bought a motor two moths ago and it didn't work and they won't do…read moreanything to resolve my problem.

I ordered some floor mats and badges for my 1979 jeep CJ-7 and the mats were fantastic. They…read moreaccidentally didn't throw my badges in the order but I called them, let them know, and they sent them out the same day. Great shop, great customer service and my go to jeep experts. His YouTube show is also a wealth of knowledge.

I'm in the process of rebuilding a 1986 CJ7 and have ordered from Collins several times. While we…read morewere out traveling in the RV we were in the Wylie, Tx area so we stopped by. Kevin, Randy, and Jonathan were great and tuned in to my rebuild. Great opportunity to meet and put faces to names.

Years ago the auto parts store I managed used Earl Owen for specialty items and truck bling…read more Now, since I am retired and not working in automotive services, I am a retail customer. Could not be happier with the service and products that Earl Owen still offers.

One of the worst customer services companies in Texas!…read more I became acquainted with this outfit a few months ago when one of their tractor trailer drivers nearly ran me and several other drivers off the road on I-35. The driver was cutting in and out of lanes without signaling and tailgating other vehicles to the point of being right on their bumpers. Again, keep in mind this is a tractor trailer driver we're talking about. Seemed to be under the influence of alcohol or some other controlled substance. When I called the company to express my concerns, I was directed to the transportation manager who failed to answer, so I left a voice mail requesting a call back. My call was never returned. About a week later, I left another voice mail referencing the reckless behavior of the semi driver and again the message was ignored. So then I paid a personal visit to their business and asked to see this so-called transportation manager. I spoke to one of their employees who essentially laughed at me and told me to mind my own business. Didn't give two licks that one of their drivers nearly caused a multi vehicle pileup on the freeway. Told him this and he bellowed I had no right to tell them how to run their business. What a joke this company is! No regard whatsoever for the safety of the general public nor do they even present themselves professionally. Saw another employee treat an elderly gentleman in their store very rudely while I was there. No reason whatsoever to ever patronize this clown show of a business!

Well, I've been here a couple times since my first review and the products continue to be…read morereasonable. My latest experience is based on my phone call to them. It was late and I called around 5:20 and they close at 5:30. Right off the bat, a guy answered the phone and said, "Simco, can you hold?" and I said, "Sure." and I got the hold music. I was on hold for 16 minutes, patiently waiting for them to get back to me and then I hear what sounds like someone picking up the phone and putting it down, hanging up on me. It's not that big of a deal, so I call them back and it immediately picks up and gives me their "closed for business" recording. ARE YOU KIDDING ME? They seriously hung up on me so they wouldn't have to work after hours. I was pissed. Pissed enough that a week later, I remembered the incident and came to the computer specifically to write about my experience. It's not going to keep me from buying their products, but it really is a crappy move.

Great parts, great prices (especially if you are repairing your own vehicle on a budget). BUT a…read moreword to the wise - DO NOT call them on the phone. They will put you on hold and never come back. I needed a quote on more parts and this happened 3 different calls. They put you on hold. It's like their way of getting rid of you. But walk in there and they will wait on you quickly and have your parts in no time at all. Great place - except for the calling deal.