I've been taking our vehicles to Firestone on Davis for years. Besides the quality service, the #1…read morething I can say about them is, they are HONEST! Bob who is one of the owners has saved me countless dollars by being 100% honest with me! Like most people with newer cars, I'm clueless about a lot of things, but there has been several times a less honest person could have easily taken advantage, not these guys. I just had my SUV serviced there last week, the new part failed, but it was 100% under warranty, so they fixed it at no charge! I recommend them 100% Jim Funderburgh

1 star I am posting…read morean additional review because Firestone management has still not provided any meaningful follow-up or resolution regarding my formal complaint, Case #2977465. I filed the complaint on June 12, 2026, and followed up repeatedly. An area manager eventually emailed me, and I provided a detailed written timeline explaining what happened, why I had lost confidence in the Galloway Avenue location, and why I was requesting a refund. Since sending that response, I have not received a substantive decision, status update, or further communication addressing my concerns. My primary complaint is now the administrative handling of the matter. Customers should not have to repeatedly pursue a large company for basic communication after reporting a serious service problem. Even when a company disagrees with a refund request, management should acknowledge the documentation, explain its decision, and provide a clear resolution. The continued lack of follow-up gives the impression that Firestone's complaint process is designed to delay rather than resolve legitimate customer concerns. Based on my experience, I cannot recommend the Galloway location, and I have serious concerns about Firestone's regional management and customer-service accountability.

Very busy place, but they were able to fairly quickly diagnose the problem. And since they were…read morevigilant and not satisfied with the initial fix , they found something else ( catalytic converter) that was the key problem. Very nice and reasonable people. Very happy with the work, and the work ethic... Can absolutely recommend them!

I highly recommend them for your automotive repairs. Their prices were much lower than the…read moredealership and their service was amazing. They were able to work me in quickly and do the repairs in a timely manner.

Don't even go to Firestone they'll break your bank and make you wait longer. Ask for Alex and he'll…read moreget you right !

If you are a woman, do not go to this shop alone. They will harass you, and do everything they can…read moreto take advantage of you in the process. They will try to force you into buying unnecessary services, gouge the prices on normal services, and then not complete the services you came to them for. Steer clear.

Lack of knowledge. Avoid this place. They estimated 2 hrs for 20min job so I left went to shop…read moreacross the street got it do it done in less than 10min

Did good work at a fair price aligning my old 1 ton truck. I trust these guys. Great job!read more

M&M Auto Service is tuck away in a strip of buildings right below Trinity Mills Rd in Carrollton…read more He specializes in Mercedes repair but has been excellent with both my Lexus LS400 and my company Ford F150. I have been so dissapointed with my mechanics from the past (Christian Brothers, Guy built into NAPA in Coppell). I would start to get a bit of confidence in them and then they would do something shady or dishonest to ruin it. Moe at M&M is different. My coworker brought me along with him to pick up his car and when my Lexus LS400 started having issues I brought it in. That was about a year ago and I have come to Moe for everything from oil changes to engine repairs since then. Every time I come in he works hard to find out the REAL problem with the car and fixes it. He will look around and try and find the best buys on parts for your car as well. He has saved me countless amounts of money and I could not be happier with him. I have finally found a mechanic for life. GIVE HIM A TRY!!!!!

I'm still in disbelief how awesome this place is! I've gone there 3 times now and every time he is…read morehonest, saves me money and is quick! You won't find better service anywhere! I highly recommend checking out m&m and will be a loyal customer forever!! He didn't even want to charge me for checking my car and telling me what was wrong, and he didn't have to fix anything. His honestly and customer service are so rare in this world today. Thank you a million times!!!

Always does me right! Knows his stuff! Always makes it…read moreright! I've taken several cars there and they are still doing well even after 2 years later.

I go there every year for my inspection. The staff is professional and friendly. They are so good…read morethat there is never parking. Can't recommend enough.

So disappointed. I try to use local businesses, but guess I'll have to go back to the dealership…read morefor service from now on. They quoted one price for brakes/rotors, but charged a MUCH HIGHER price when picked up. No one contacted me to tell me it would be more. They just held my car hostage and I had to pay. DO NOT USE THIS MECHANIC. This is very unprofessional and unethical.

Josh is awesome! I went in yesterday for the first time since my former mechanic messed up my car…read moreand refused to fix it. Josh took care of me and service was quick and honest!

They are my ever reliable mechanic specialists that takes care of my cars! Very trust worthy snd…read morenever overprice their services. I've been bringing my cars to Bobby and the team at Triple A for almost 20 years. In a world where it's hard to find an honest mechanic, they stand out. They are reliable, knowledgeable, and never recommend unnecessary repairs. Truly the best shop in the Garland area! Look for Rockstar Rob! He has been taking care of our cars! Never doubt his expertise. He diagnosed our RAV4 and quickly fixed the problem. It's running smoothly ever since. These guys are all awesome! Thank you!

I have been going to this location for over twenty years. Bobby is the head man at the shop and has…read morebeen my guy for years. This repair shop is family owned. The people here are honest, reliable, and affordable. They have serviced all of my vehicles when they are no longer under the dealership warranty. The quality of service is A plus. The service is always spot on and they will not charge you for things you don't need. Give them a try. You will be back!