Lucky's is a family owned friendly business. My experience…read morewith them was great. They solved a repetitive problem I was having with a less expensive solution which was highly appreciated. I would definitely recommend Lucky's as they are honest and do great work.

Had a dent in my bumper, Joey fixed it super quickly and for a great price. Very friendly staff…read more Highly recommend.

Automark team did a great job taking care of our vehicle. Repair looks awesome and communication…read more with staff was timely and professional.

Outstanding, professional service! So, unusual these days from most collision shops. Prompt fair…read morequotation- relayed all info to my insurance company same day. Ordered all component parts and coordinated with BMW to grant service registration codes. Vehicle was ready on the day promised. What more can you ask for? Robert Cairns

I live in Novi Michigan I needed a place to get my car fixed after an accident classic collision I…read morechoose I chose it because it was close to me I can tell you I dealt with that Andy very professional car came out looking like it did when it came out of the showroom no issues I would highly recommend this place classic collision Novi they did an awesome job for me I would highly recommend everybody to go there​

Very nice!!! Helped me tremendously and did a minor scratch for free for me as an elderly person.read more

Eight weeks ago, I was rear-ended. My insurance company recommended them, so I went with it…read more My car is now almost done. I've seen it. I can't say that the work wasn't done properly or that it doesn't look good. My complaint is that over the course of those eight weeks I don't feel like they communicated progress well enough. On only one single occasion in that eight weeks did they call me unbidden. Were the lengthy delays entirely their fault? I can't say so. But I felt like I had to hound them a lot more than should have happened.

Great shop, worked with my insurance provider and even had a rental agreement with nearby…read moreenterprise for a pickup. Work was done ahead of schedule and looks good as new! Highly recommend their service as a reliable collision center.​​​​​

Excellent work! Dent removal, paint chips or body repair. The ability to match paint and remove…read moredamage is above the other shops. The cost of repair is is very fair and the work was completed as promised.

They only take cash. What is up with that? They are way over priced than other places in Novi.read more

Picked up my car today after a one day repair at this shop,having been in the collector car…read morebusiness for about 50 years with autos from a couple of hundred to over $4 million and having the only collector car auction at the Botsford Inn and hotel our Stage coach stop between Lansing and Detroit 1836 with over 70 collector cars including a KB12 Lincoln owned by CLARK GABLE and a one of a kind 1903 Curved dash Olds you must know paint,Pearls, Candys,etc and where to take your car if you want the "BEST" work Possible you take it to this shop, "THE BODY SHOP" in Farmington Hills. just hope they will take your damage as you will never regret taking it there. When dealing with clients like Jay Leno, Tiger Woods,ect. work must be the best, it must be good, take it from the OLD TBIRD MAN City of Farmington, Michigan.You cannot go wrong. Get a Quote from them for sure.

Highly recommend coming here with any collision repairs. Everyone was extremely friendly and…read morehelpful. Tim was great and gave me updates. Their pricing was great too and they did and fantastic job on my car. Very timely!

I had to bring my vehicle in from being hit in a parking lot and from start to finish, Brian…read moreprovided great customer service especially when it came to the rental company dropping the ball. He showed genuine concern with my situation. All the workers at the Farmington hills location were very helpful. I am very appreciative of how things were handled during such a frustrating time. Thanks again!

3,generations received excellent work, reasonable price , prompt service . A man of his word…read more Myself, my daughter and today my 23 year old grandson all had the same experience with MATRIX. 8 & scotia. ! 3133459000

I absolutely loved the service I received from Jay and his crew at Matrix Auto Collision. I had an…read moreaccident where I had totally messed up my door. Matrix worked with me and within my budget to totally replace my rear passenger door. They did an awesome job and I am very pleased. If you ever need collision work, Matrix is the place to go!

I was starting to look for a used car. I came across one at Fox GMC and emailed my inquiry…read more Within a hour I received a video message from Tony. He had sent me a video of the car I was looking at and another one very similar. That was so helpful! My husband went to the dealership the next day to meet Tony. Tony put him in touch with Bob Schonebeck (salesman). Bob was very thoughtful, thorough, respectful, etc... my husband and I are so happy we made the drive to Fox Buick GMC! Bruce helped with the financial paperwork and everything went beyond smooth! We highly recommend them! Thank you Tony, Bob and Bruce!!!

I am extremely disappointed with Fox Buick GMC, particularly because I trusted this dealership for…read moreyears. I purchased my 2020 GMC Sierra new from a GMC dealer in Saginaw in 2020. Because I live in the Farmington area, I chose Sellers GMC--now Fox Buick GMC--for routine maintenance. It was convenient, but more importantly, I trusted the quality of their work and believed that if their technicians identified something affecting the condition or safety of my truck, they would clearly tell me. That trust has been severely damaged. On May 15, 2026, at 47,949 miles, I brought my Sierra to Fox for routine maintenance, including an oil change, tire rotation and inspection. I was told my tires were "showing wear." That was the extent of the concern communicated to me. I was not shown inspection photos/video, given detailed tread information, or made aware of any urgency. I left believing the tires were wearing and would need replacement sometime in the future. Several weeks later, I drove to Pulaski, Wisconsin. While there, a tire developed a slow leak and dropped to about 12 PSI. I went to Tires Plus in Green Bay expecting them to find a nail. Instead, they showed me the condition of all four tires. Their inspection found essentially the same uneven wear on all four: approximately 1/32" on the outside shoulder versus 5/32" through the center and inside. They recommended replacing all four tires and an alignment evaluation. I was shocked. Fox had just rotated and inspected these tires in May. After returning to Michigan, I went to Fox to understand what happened. THAT is when this became much more upsetting. Fox pulled up the records from my May 15 inspection and showed me photographs, video and some of the technician's documentation. The tire condition HAD been documented by Fox in May. I simply had never been shown those records or had the seriousness of the findings clearly conveyed to me. Fox acknowledged that the service advisor should have discussed the inspection findings with me. That is the heart of my complaint. I am NOT upset because 50,000-mile tires eventually needed replacement. Tires wear out. My concern is that Fox's own inspection documented information about my tires that I did not have, while I was told only that they were "showing wear." Had I been shown those May photos, had the findings been explained, or had I simply been told the tires required urgent attention before a long trip, I would have replaced them immediately. I certainly would not have knowingly driven hundreds of miles to Wisconsin and then back across Michigan's Upper Peninsula. I opened a case with GMC Customer Assistance. To GMC's credit, my representative has been exceptionally responsive and professional. GMC contacted Fox and told me Fox acknowledged that the inspection findings/photos may not have been reviewed with me at the May service. GMC also informed me that one of the inspection photos discussed with Fox showed exposed belts. GMC's representative specifically acknowledged that being told only "showing wear" did not convey the seriousness of the inspection findings. Fox offered tire price matching. That was never what I wanted. I purchased my replacement tires elsewhere. I wanted an explanation. What did the technician document/recommend in May? Why wasn't the seriousness communicated? Did the nearly identical uneven wear across all four tires warrant further evaluation? Where did the communication process fail, and what will prevent this from happening to another customer? Unfortunately, Fox's handling of my complaint has created ANOTHER communication problem. I personally returned to Fox. I communicated with the Service Manager. I emailed Fox management a detailed letter explaining my concerns. GMC Customer Assistance specifically asked Fox to proactively contact me. I received no meaningful response from Fox management. Most troubling, GMC Customer Assistance has now told me that THEY contacted Fox and have not received a response either. GMC has offered to help me transfer my service to another nearby GMC dealership. Think about that: my original complaint was that Fox failed to adequately communicate important inspection findings. After I raised that concern, Fox then failed to communicate with me about the complaint--and apparently hasn't responded to GMC Customer Assistance either. This was never about getting free tires. It is about SAFETY, COMMUNICATION and TRUST. I chose Sellers/Fox because I trusted them with my truck. My family has generations of loyalty to General Motors, and I had every intention of continuing with GMC and eventually purchasing another Sierra. I also expected Fox to be the dealership servicing my current truck and potentially selling me the next one. Now I am seriously questioning whether I can trust Fox with my vehicle at all. I don't expect a dealership to be perfect. Mistakes happen. What matters is how a business responds after discovering something went wrong.

This place is a lot more convenient than driving to many others available in Southfield. The…read moreturnaround time between time of request made to booked appointment was lightening fast and impressive. When I've gone to local, more commercial detailers, the environment is chaos and loud. This place offers a quiet, hassle free sanctuary to drop your car off and uber away to run errands while your detailing is completed. I would recommend and return for service simply for ease of booking, turnaround time, and local to Novi. Convenience is key!​

Jacob did a great job with the detail. He was very flexible with scheduling and quick to get it…read moredone! Highly recommend and will use him again in the future.