I give them a zero. Don't waste your time with these guys. Overpriced and under deliver. Charge me…read moreover $400 in labor for new brakes and resurfacing rotors. Parts were less than $200. My brakes still sqeek when I back up the car. Fast talkers. One and done. Never going back.

Great service I will be back....... this is what Gary wrote when he asked me to write a review. He…read moreasked me for my phone to get to the link. He wrote that as he was "helping" me get to the site. This is false! This is my review I wrote on MR. MUFFLER Google review... 9/17: Got my car repaired there this weekend. I shall see how it holds up. Scary after looking at some of these reviews and knowing they enter a review for you. I'll see in a few days, weeks, months how things hold up. But I see from reviews they do a lot of price gouging. I'll call around to see the cost for my repair to see if I got hoodwinked. Update 9/28: I am at a different shop right now about my car. They said they would have charged $800 less than Mr. MUFFLER. And Mr MUFFLER spray painted the exhaust pipe under my car as well as left weld stuff under the car. I have pictures. They have high ratings cause they enter their own reviews. They left the cap to my headlight on the transmission. They left the break cap off but why. They didn't need to do ANYTHING with my break liquid. Call BBB, sate of mi attorneys general office, corporate office and the news. Gary said they spray painted the pipes so they don't rust. Ummmm.

Mechanic review I…read morefound this place through yelp when pursuing a car from a private seller in the area while I was all the way in New York. Saw all the great reviews and decided to call. When answering they were very friendly and I got put on the phone with Al who was awesome! I asked if he had experience with Lexus models (the car I specifically wanted inspected was the 2005 Lexus LS 430) and he did, sharing his knowledge. He did a great job with all the details he went through giving an honest assessment of the potential issues which were mostly minimal. He went the extra mile answering all my questions and the price they gave was incredible value for $80. After coming several days later to Wixom to the purchase the car from the private seller, I reached out to Al and the team same day to see if they could squeeze me in for a quick once over before my long drive back to New York City and they did that same afternoon. This was extremely important because I was pressed on time and had to leave Michigan early the next morning. John one of the mechanics there greeted me and was super friendly showing great enthusiasm to looking at my new car. We spoke for quite a bit and he took a look at the engine and addressed all the concerns. He even offered to take a look for the oil leak potential issue that popped up during the pre purchase inspection to see if it had subsided or needed to be addressed. These mechanics at this business are passionate hard working professionals that will take care of you and make you feel like you made the best choice in picking them for your car concerns. Definitely felt the Michigan hospitality as someone from a state far away, cannot recommend them enough!

Great service for a quick oil change. Very friendly and accommodating. I've been a repeat customer…read morefor years.

Very nice place and Phil the owner is knowledgeable and runs a tight ship here. Quality work is…read morewhat I experience and I been there there times. Highly recommend them.

I waited to leave a review until I put a few hundred miles on my car, and I'm happy to say I'm…read moreextremely pleased. I brought my E70 X5d into their shop and they were great to work with -- excellent communication, very friendly, very understanding when plans changed, and they took great care of my car. Kudos to the techs and to Colby. This is the only shop I'll be taking my BMWs to from now on.

The business isn't the same since the owner Art sold it several years ago. You can tell by the…read moreolder reviews vs. the reviews in the last couple years. I no longer take my vehicles there and either do my family members. There are better shops in the area that we prefer. Newer owner just doesn't run it like a true mechanic.

These people are liars I took. My equinox into Tuffy for a full service synthetic oil change,…read more vehicle inspection, and tire rotation. . I called the next day at 3 PM to see if my car was ready and they said about 10 minutes. I picked it up and went home. I noticed that the tire rotation had not been done when the woman behind the counter lied to me. The reason why I know this is because I removed the air cap from the passengers rear tire when I got home. I noticed the same tire was in the rear, and I called and notified them. They told me that sometimes they go side to side instead of front to back. I told him that neither had not been in touched. Also, none of my fluids were topped off as my add fluid for the window light was still on. In the morning the next day, I went to Belle tire and paying them to do the rotation and check my fluids during the inspection. They showed me my cabin and air filter which were filthy and should've been pointed out if Tuffy really did an inspection. I've been going there for the past three years never a problem Tuffy now lost me as a customer and their ethics are horrible. I keep my car impeccable, and don't even know if the oil was changed. Never again and you should be ashamed to yourself.

Great guy, prompt, trustworthy, knows what he's doing, and very supportive. Can't beat the price,…read morenor having the service at my place. Count yourself lucky if your car is broken and you're able to get Will to fix it.

If you value your car, your money, or your sanity, avoid this mechanic at all costs. I was quoted…read more$250 over the phone, but the moment he saw my car, the price magically doubled to $500. That should've been my warning sign, but what happened next was unbelievable. Apparently, I am not the only person he ghosted mid job. Every part of my vehicle he touched ended up damaged. Hose clamps? Left off completely. Interior trim? Broken. Hood latch? Destroyed. The "repair" he did created more problems than I walked in with, and I had to pay over $800 to a real mechanic just to undo the mess he made. That's not an accident -- that's incompetence on a level that shouldn't be anywhere near a toolbox. And once the damage was done, he vanished. No returned calls, no accountability, no attempt to fix what he broke. Just silence. Based on my experience, this person has no business working on cars. The lack of skill, honesty, and professionalism is staggering. Do yourself a favor and stay far away -- your wallet and your vehicle will thank you.

They didn't keep their word on price I was quoted $1100 out…read morethe door on a set of Firestone Destination tires. I made an appointment a week ahead of time because I was told the sale started on June 6th. But when I came in, the price started off at $1350. Then it was $1290. Finally it was $1150. Then I asked to put the one good tire in a bag in the back. Their mechanic used his greasy hands to put the bagged tire in the back. But failed to put the tire in the bag all the way and left all the seats dirty from his hands and the tire Why not put another bag in top of the tire so it doesn't get the seats all dirty? They originally said I would have to wait 4 hours for the tires to be mounted with my appointment because they were busy. I asked them why I made an appointment if I have to wait that long. No answer. But they did finish in 2 1/2 hours. But I guess they were pissed because of the mess they left from the job on the seats. I wouldn't go back to this place ever again Discount tire treats you better and never leave dirt and grease on the seats.

Avoid this store. Went in for new tires - everything was fine on my car. When I leave with new…read moretires, all of my tire pressure sensors are broken. Store refuses to fix. Find a different place for your car.

Sovas I have been coming to you for over 50 years when I need a I just want to say silvis is very…read moregood and I trust and I trust them very good for all the work that they do I have no problems with them they get a very good star I think this is the best one repair because I can trust you you don't try to get rich off my vehicle You're very good service so now I'm referring somebody else to you you do very good work thank you

Best car service around! Very honest and they explain everything they do regarding their prices. We…read moreare very happy with the quality of service.

Fair price and honest service. I was able to bring my own parts, which saved me money. They're…read moretransparent and don't try to push extra work. Definitely a shop you can trust.

Outstanding service, amazing people, and truly fair pricing. You'll end up paying more for less…read moreanywhere else.