Since we booked this last minute, we didn't have much time to check reviews. Having done several…read moreexcursions across the Caribbean, this one felt the least hospitable. The crew was quiet, offering little to no information about the mangroves or surrounding islands, we had to keep asking questions just to learn anything. The boat itself was in need of maintenance, with exposed, cracked cushions showing wear from the sea and sun. To our surprise, snorkeling gear came at an extra charge upon check-in, despite the website advertising it as part of the price. To top it off, there was no music on the boat, making the experience feel dull and uninspired. As for the snorkeling, the spot we were dropped at had barely any coral reefs or fish. When we asked about it, we were told that if we swam further, we'd find artificial reefs, not exactly what we were looking for. Overall, it was a disappointing experience that didn't live up to expectations.

We booked with Hook'd on Adventure Parguera for the sunset and bioluminescence tour…read more The location is perfect with restaurants, music, public restrooms and convenient parking. We were warmly greeted and walked through the evening plans. Our captain was attentive and very knowledgeable of the area, sharing information about the fish and land around us. We were docked in a sand bar and allowed to get out and swim with tarpon fish! That was incredible. Our family snorkeled and swam and watched the sun set beautifully on the west coast. As we traveled to the bay after the darkness fell, we were offered life jackets and pool noodles to float in the dark bay. Our captain explained what we were seeing and why it happens there. Our best view was under the hull of the boat. Having adult children they were very impressed by this phenomenon. I highly recommend bringing extra towels and dry clothes, especially if you are eating post boat ride.

The staff were super friendly and helpful. We had an amazing time!!! We would highly recommend…read morethis experience. Swimming off the boat was wonderful and relaxing. The views were incredible... highlight of our trip

Great experience Very professional…read more Very nice staff Inexpensive I highly recommend Torres

My family and I (4yr old included) had a great time on this tour! Hector and his wife were…read moreextremely friendly, informative, and helpful throughout the whole tour. Reviews of other company's were not good so I didn't know what to expect but we were beyond happy with Mareaito Charters. We were able to catch a beautiful sunset while wading around the cay and through the mangroves with some drinks (we brought a small backpack cooler and it was not a problem) before venturing out to the bio bay. We got to see some huge tarpon swimming around also! The trip to the bio bay took a few minutes. It was a little scary jumping into the dark water but we were giving floaties to help us out. It wasn't as bright as pictures show but we were still able to see them! This was well worth the money, such a great time!

We met with Hector at the agreed time and location. The boat was as described and comfy for a party…read moreof 10, but we were five and reasonably priced. The service was clean, safe, and reliable. We had a good time at various spits and keys in La Parguera. It was the perfect day and weather to be on the beach. We had drinks, and we could have a BBQ lunch at his second and larger boat. When I return I will make sure to use his service again.

Fun and will organize for all families. Very knowledgeable, guide and new water bikes. Saw lots of…read moremarine animals. Great experience!!!

The crew was amazing. We had a great time and caught 10 barracuda and 1 cero mackerel. They tried…read morevery hard to get us on dorado and wahoo. We kept catching barracuda instead. They provide lunch and snacks. I was put in charge of finding the best fishing character in Puerto Rico for my family vacation and I am confident I found the best one. We caught 11 fish in 6 hours which is better than anyone else was reporting on any charter.

This trip was fun and scary af. It's pitch black all around. No phones, no flash or cameras. Its…read morehard to see the bioluminescent algae against light. We drive out on the boat about 15 minutes all black surrounding us. We get somewhere towards the middle and the guide is all like okay go. The wave of awkward silence gripped us. Because, Go? Go where? Certainly not in this pitch black ocean/sea/bay/river or wherever we were lol. It took the 8 of us a minute to trust it. Life jackets required and stay no further then 5 feet from the boat. A guy went first and we watched. Then my daughter. Then me cuz well, my daughter lol. It was a great and fun experience waving around watching the plankton glow with our movements. Waving water over our limbs they lit up like ethereal glitter. We all swam on top of one another remarking Primo/Prima (cousins) because we were all too scared to go out further or spread too wide. It's a pitch black water experience and you don't know what's in the water or around you. The stars were absolutely beautiful with the lack of light in the area. They too refused to be filmed. Divas. I respect it. It forced us to live in the moment instead. Forced us to store the excitement, joy and experience in our minds and hearts. He let us swim 20 minutes. After the first 10 we were too overjoyed to be scared. There were after all, 8 of us in the water at that point. We swam close and near the boat and did weird movements to catch the plankton in a good glow. The guide was experienced over 30 years and very cool and relaxed. He was trustworthy and I say worth every penny. Even if you can't get photos you get the experience. It was one of my favorite experiences of all. Absolutely worth it.

This was the coolest experience ever! The moon was very bright, but you could still see. This…read morecompany went the extra mile to creat shade with boats and umbrellas. They stop in the boats and let you jump out and swim! The boats are about 20 people per boat. They do take reservations if you call ahead, but they will also will take walk ups until the boat is filled. Bring a change of clothes. The parking is a public area and you have to walk a little bit, but it's not bad! It's about $10 per person, but worth every penny! Go on a darker night for sure!!! This is a must if you are visiting the south side of the island.

My family and I took the boat to cayo Caracoles. The men working told us to get off on the right…read moreside of the boat and several of us got into the water, it was about waist deep. The boat was drifting towards us and a few of us started getting sucked under the boat. The captain then proceeded to turn the motors on. I was right next to the motor and underwater, getting sucked under the boat. I nearly drowned and the two men on board did nothing but throw lifejackets out into the water, which none of us could grab because we were nearly drowning. My husband saved my father in law and myself. We were bleeding and scraped up from the side of the boat. They refunded our money but I would never recommend a tour with this company. Their employees did not act quickly when several of their passengers almost drowned.

Save your money!!! Worst experience ever people will rip you off. They don't want you taking…read morepictures because there's nothing to see.

Booked a glass bottom boat bio tour. Complete scam. Saw nothing..maybe fireflies. Do not waste…read moreyour time or money. Oh and the glass bottom Boat was not a glass bottom boat either.

We rented an AirBnB with some friends for the weekend. Our friends had rented a boat from them last…read moreChristmas, so they called and made the reservations. I did accompany my friend to pick up the boat, so I did interact with the staff who were friendly and laid back. The skiff we rented was old but worked perfectly. It was perfect for our group of 4 adults, two kids, and a dog, plus our gear. The staff recommended we take it to Cayo Majimo, which is a small quiet cay with shallow water, perfect for small kids. We had a blast. I would rent from them again. In addition to boat rentals, they also offer private boat trips, water taxi service to the nearby cays, and tours on their glass boat to the Bioluminescent Bay. They also rent kayaks and paddle boards, as well as snorkeling gear. They are dog friendly. They even repurposed some gumball machines to serve dog snacks.

I had little expectations going into the evening because of my lack of experience in this type of…read moreactivity. I enjoyed the whole thing, and even my wife (who can barely swim), got into the water with the dinoflagellates and swam in the dark. It really was an experience. Adriana was an excellent guide and passed the time with interesting stories. Recommended completely. My only gripe, and it's small, is that captain Angel doesn't have the personality Adriana has and can work on that.

Wall & reef dive with Chiqui, the most amazing DM! He basically took Valerie and me on a private…read moretour of his favorite parts of the reef where we met nurse sharks, lobster, a super curious and playful porcupine fish named Pablo, and lots of other marine life. El Parguera is absolutely spectacular and Paradise Scuba is a true gem! Everyone who worked there was beyond helpful, friendly and kind. Angel the captain was especially wonderful too and kept us very safe and comfortable. After 4 dives and a bioluminescent bay swim, I can wholeheartedly say that their entire operation was fabulous and I can't wait to dive with them again!

My husband I had an excellent experience! We booked a 4-hour excursion on Viator for $135 per…read moreperson, which is a great deal for everything that was included! Check in was at 12:30. Easy to find location with plenty of parking. We embarked at 1pm and returned at 5pm. The capitán, bartender and staff took such great care of everyone on the clean catamaran. The lunch was fresh and delicious and the drinks flowed the entire time. Plenty of time to snorkel and relax on the beautiful Cayo Icacos. It was perfect!

Highly do not recommend. We recently chartered a boat with…read morethis company in San Juan. I have been on many excursions over the years and have never experienced treatment like this. I fully understand and respect that the vessel has a no-smoking and no-vaping policy. I complied. However, the manner in which the policy was communicated was unnecessarily rude and confrontational. Professional leadership sets the tone onboard, and unfortunately that tone created an uncomfortable atmosphere from the start. At one point, I was also threatened by a crew member, which was completely disproportionate to the situation. That escalation appeared to stem from poor leadership and communication from the captain. The most disappointing moment occurred as I was disembarking the vessel when the captain said, "Can you walk straight?" implying that I was intoxicated or unstable. This comment was especially inappropriate given that I have visible scarring on my femur from a serious injury. I worked very hard to recover from that injury, and being mocked in that manner was unprofessional and disrespectful. I have always respected crew authority and vessel policies on prior charters. Rules are understandable. Disrespect and intimidation are not. I hope management takes this feedback seriously and ensures future guests are treated with courtesy, professionalism, and respect.