Great company. We originally just wanted insulation blown over what we had, but decided after…read moreseeing the amount of dirt, old animal debris, missing insects and lack of sealing of holes and areas we would have it all removed and replaced. $$$ but so well done! I went up and checked before, during and post work and we are so pleased. We are now properly vented and have airflow, have all areas sealed, vent fans sealed correctly and enough insulation. It took only about an hour for the estimate, including the 1/2 hour the gentleman took to write it up and provide photos, work to be done and costs (in a color pamphlet!). He also reviewed what was found and what work should be done and why. We were really impressed. The actual work was scheduled week later and took 2 days (did not take an entire day each day). They were quick, clean, put up plastic barriers to protect the walls, house and floor. No leakage of any debris or old soiled insulation occurred. 10/10 would hire again. Note: they took care if the PSE rebates and were recommended by PSE.

Would definitely NOT recommend Crawl Pros more like Crawl Amateurs!!! Hired this company because a…read morefriend had used them several years ago and said that they guarantee their work, hired them paid over $6000.00 to have the vapor barrier replaced and any holes closed so that no rodents could get in......they came in January and by February I had activity of rodents in my crawl space again....called them back and they said because we didn't agree to their pest control program they would not guarantee the work!!!! I told them that they were hired to make sure that no pest could get in!!!! They sent someone out to check and sure enough there were signs of rodents again , said one must have been trapped in there!!! Not likely!! But ok! Tried to sell me on THEIR pest control service (very expensive) and quoted me another 1,200$ to fix what they did not take care of the first time!! Do yourself a favor and do not hire them!!!!

We are at the tail end of a partial basement remodel and our contractor discovered black mold under…read moreexisting carpet tiles in the area that is not getting remodeled. After we ripped up the entire carpeted space and treated it--I wanted info from a professional to see if there was anything else that we needed to do before getting the affected slab ground down and polished. I spoke with several companies who were unhelpful over the phone or charging ridiculous fees just to come out and provide an estimate. Mathew, the owner of Puget Sound Water Rescue was timely in his responsiveness over the Yelp App (on a Sunday afternoon) and ultimately provided us the perspective and information that we needed to determine whether or not professional remediation services were warranted at this point. Ultimately we determined with his help that they were not. Despite the fact that we did not end up hiring (anyone), his knowledge, honesty, and helpfulness were 5 stars worthy. Highly recommend talking to and/or Mathew for your remediation needs!

A couple years ago I reached out to Puget Sound Water Rescue for an issue. I was very satisfied…read morewith the service from that experience. So, when my portable AC leaked onto my flooring last night, I knew who I was going to contact. I called when they opened, and found out that he was booked for the next week. I decided to send him a message to see if there was a company he would recommend to me. He actually responded immediately and said that he'd be able to squeeze me in! You have no idea how grateful I was to hear that. He gave me two time options, and called me when he was on the way. I had no idea how much water had made its way into my flooring, so I was preparing myself for the worst. Turns out, it didn't end up being a catastrophe! Matthew used a thermal camera, and a moisture meter to inspect for moisture on the floor/subfloor and flex ducting. Once again, he was thorough at his job, and in his communication. It's difficult finding people that take pride in their work, are trustworthy, and do a great job. I've had quite a few companies do various types of jobs for me, and there are only two who I'd recommend. Mathew with Puget Sound Water Rescue is one of them!

I called Puget Sound 24/7 after discovering a leak near the hot water heater in my garage. I saw…read moremold and was immediately terrified because of the horror stories I've heard about black mold. I reached Kirk, provided him photos, and within minutes was on the phone with him getting a lesson in mold, black mold, and efforts to eliminate the problem. He was very knowledgeable and patient, and gave me the facts without scaring me to death. He explained the process of what they do to evaluate and remove mold like a true expert, and I didn't feel like I was being sold on an expensive process I didn't need. I'm glad I called Puget Sound 24/7 and would recommend Kirk and Puget Sound 24/7 to my anybody.

From the owner: Water and Fire Damage repairread more

In September, we found a damp patch of carpet in our basement and a slow leak in our HVAC unit…read more This spread to two rooms, damaging the carpet and big chunks of drywall. We called several emergency water restoration companies, but Green Planet Restoration was the only one able send someone out to access our situation that day. David, our field supervisor, thoroughly inspected the damage and gave us an honest and careful outlook about the restoration process. Optimistically planning on insurance coverage, but realistically expecting denial, he made sure that all work and costs were approved by us before and throughout the insurance process. Thankfully we ended up being covered, and David helped negotiate on our behalf. Olman, our project manager, was attentive and communicative. He kept us up to date with all the work and progress, and helped us coordinate with the workers we had coming and going for several weeks. The crew working on the house was excellent, too! Giovanni walked us through the work, and helped us when we wanted to make adjustments. We made some pretty drastic changes to our spaces, installing LVP in both rooms and painting the wall and ceiling a dark color in one of them. These big upgrades were easily handled. At no point did we ever feel like we were left hanging or out of the loop. Even throughout the payment process, with several hiccups with our insurance checks, they were kind, patient, and understanding. Green Planet Restoration and their team help make a nightmare of a situation much easier to manage. Thank you to the whole team!

I had an excellent experience with Green Planet Restoration. David was extremely kind, attentive,…read morehelpful, and really went above and beyond to make sure my issue was taken care of. This honestly was some of the best customer service I've ever experienced. I'll happily refer anybody with restoration and remediation needs to Green Planet Restoration! Thank you David!

We had our basement flood in Kent, Tacoma Water Damage Repair got there quick and took care of most…read moreof the insurance work for us. Made everything simple, would recommend.