When my Dad accidentally flooded his house, Sam was a huge help to us in getting in new, beautiful…read moreflooring and helping us with a multitude of other projects. He is a delight to work with. I recommend him highly.

Sam put a new floor in our farmhouse. The crew did a great job. Fast and professional. I would, and…read morewill, use him again and would highly recommend his services. I might add that he has been in business here for some years. It's not easy to make a go of any business, especially in a rural area. I suspect other customers are, by and large, pretty happy with him.

Well where to begin .... After I had just purchased my house I hired Lance's company to do a…read moreextreme deep clean and full power wash of my house. I was quoted 2800 which is beyond excessive but having no other choice on such short notice and him having decent reviews I choose his company. Nothing was done, the house was filthy , the rugs were half cleaned and still stunk, windows had inches of dust on them, fans covered, hardwood floors scratched and the outside/ driveway was never fully power washed. The small section he did resulted in damaged ceder and needed to be replaced. Took days to get in touch with Lance, and when I finally did he took 0 responsibility put the blame on his people and refused to refund me partially as I had done the job we hired him for by that point. The kicker is he willingly employs a known scam artist by the name of Jeremy Williamson. Who will reach out during the job to offer contracting services. He will then take money , and stretch it out while begging for help with his car , food etc all the while not finishing the job. The little amount he does is wrong, not up to code and flat out doesn't work. In addition to the piles of debris he leaves in your yard. He constantly changes his quote of money owed and what service he will actually be providing. On top of this he will threaten you and your family harm if to pay him what ever money he claims he owe if you catch on and stop paying. Lance has been told about Jeremy yet doesn't care and still employs him. Stay far far away from this sham of a company

TLDR: They stole from me, did absolutely horrible work, attempted to charge for work they didn't…read moredo, and didn't follow through on the work they were supposed to. DO NOT USE THEIR SERVICE. First impressions were good with this place, but it later turned in to a nightmare. Their cleaning crew stole from me, they did poor quality work - even after calling them back a second day I still had to point out areas they missed a third time. Baseboards were not wiped down, carpets were still unvacuumed in some rooms, the floor in the kitchen was still a mess, they didn't even clean behind doors. I got so frustrated that I eventually told Lance, the owner, that I didn't want to hold the cleaning crew's hand any longer to show them what needed to be done. They charged an arm and a leg for their subpar service, and attempted to charge me for services I never requested until I disputed that as well. It was agreed that if the cleaning was not up to the requirements of my Landlord that Lance would send his team back to fix it. That was also a lie. I got him in touch with my Landlord and the only thing Lance said was "I'll get with my team tomorrow" then never followed up on it so my Landlord charged me for cleaning again. I attempted to follow up with Lance on all this for two or three weeks but he just started ignoring me entirely. If I could give negative stars I would not hesitate. 0/10 service.

Friendly, careful with our furniture. Reasonably priced. 85…read morecharacters so I love chocolate.

Great, friendly service! Cleaned entire upstairs and got stains out that I didn't think would come…read moreout. Highly recommend!

I manage a property remotely in east Austin, and my handyman told me that the carpet needed to be…read moreaddressed. I knew we had repairs to make, but I also knew that we needed to get our carpets deeply cleaned and deodorized, and that's when I met with Derek. Derek shared before and after photos, gave me a very reasonable quote, and was able to access the property easily with my instruction. His communication throughout the process was stellar and the feedback so far has been positive! So glad I found a company that supports property management and does work in a timely manner.

Called Derek yesterday to see about repairing two spots where my dog ate the carpet fibers…read more Fortunately, he was going to be in my area today and he and his team came before noon. He's very communicative and so nice. They worked quickly and you would never ever know there were two 4" spots of damage. It was magic! I didn't get a ton of estimates since the reviews for this company were so good and I just wanted to get it taken care of and you get what you pay for. It was reasonably priced for the work they did and how efficiently they worked and how good the result was. Hoping my dog's carpet eating days are over, but if not, I would gladly use Derek & team again.

I should've known better to read previous reviews and this would've saved me the money and…read moreheadache. So here's hoping to save another person from having the same problem as me please do not book with this company. I don't even know where to start but basically I started a project on yelp reaching out to cleaning services. I messed up and booked with the fastest responder (Grecia). She was super nice in the beginning. She quoted me higher than other places that quoted me but she came and did an in person walk through and specifically said my house is not that dirty and lowered her price (priced me at 240). Not to mention she didn't have to clean the whole house. Not the fridge or the oven or the pantry or another guest room (didn't want it cleaned). She started her service at 11:30 and finished at exactly 3. I left her in my home without my supervision because she was so nice and I trusted her to do her job. When she messaged me she was done I sent her money right away. Before I came home I texted her that I would inspect the house and once I got home I told her it was still dirty and she accused us of dirtying the house hours after she finished cleaning. (She left at 3 and we came home at like 7) BTW I booked for a DEEP CLEANING. My house wasn't that dirty (words that came from her mouth) but I wanted all the corners and windows and dusk to be cleaned. I sent her pictures right away saying we are not satisfied with the service and she agreed to come back but to only clean pictures of what I sent her like almost a week later. Next day I kept finding more and more missing spots and sending more pictures I was afraid that if she left thinking she did a job well done that when she came back, it still wouldn't be up to par. I texted her and apologize but we would like a refund instead. She refused and said she clean my house for 5 HOURS. She came at 11:30 and left at 3. But she "cleaned" for 5 hours. I even offered to tip (pay her for her time) cause I do think she should be compensated for working. She said no and that if she refunded me money then she's gonna charge me 180 for a regular cleaning. If you look at my pictures I don't even think that a regular cleaning would've justified the work given. She complained that I didn't pay enough that's why I received the quality that was given. When she priced it herself. She admitted to not doing a fully good job because she didn't think it was worth her time. I told her she didn't have to take the job if she thought it was "cheap". I did not beg for her to lower her price. I just wanted the soonest person available and now I have to deal with the headache of filing a complaint through yelp to hopefully get my money back. If I could add more pictures I would add pictures of time stamps and text messages. She started threatening me cause I said please let's resolve this peacefully I don't want to leave a bad review. She flipped her shit and said her business does not relay on yelp. I mean obviously but if I can save someone else from making the same mistake then there you go.

Quick and easy responses to set up the appointment. We set up a move out clean and Grecia did an…read moreexcellent job. Highly recommend this crew. Very cost efficient and friendly!

Really enjoyed meeting and getting our rugs and bathroom floor cleaned by Scentex!…read more We recently moved and didn't have time to get our rugs cleaned before we left our old home in Dallas area. I have a 'persian'-like rug that we've had in our family for about 40 years or so. Another that came with the house and one smaller one that I'd used in my old kitchen for 15 years. Also the grout in bathroom floor was nearly back and it wasn't supposed to be. Brian came on a Saturday, accompanied by his son. They were both very nice and did a terrific job getting the dog smells, dust, dirt etc out of these rugs... I mean they were so bad I wouldn't let them in the house until they cleaned up their act! Now I am very happy and proud to have them back in the house! Thanks guys! Can't wait until you come do our couches!!!

I made the mistake of using another company in a crunch, and realized how amazing Brian with…read moreScentex is. I wish I had my money back and could get a redo with Brian!!! He made my carpets, mattresses and couch looks like new without saturating everything. Also, after comparing the two experiences, I notice how much more time Brian took to get it perfect. Will not make the mistake of going elsewhere again!

thorough, punctual, and Respectful! Victory Home Services…read morepromptly answered all of my questions when I reached out for a quote. I believe I originally spoke with the owner of the company to get the quote and I asked if we could communicate by text as I was coordinating this service from a different state/time zone. The pricing was right for us because of the seasonal discounts and more importantly, I believe they were confident in their service and wanted to earn the repeat business (a great sign of a quality service). I had Victory Home Services send a professional out to come deep clean my father's home. He has lived alone for a year now and has had caregivers to maintain the cleaning for him, but a deep clean was needed to turn over the fall season. Cornelia was dedicated and somehow managed to get the bathroom clean (I was about to just replace the toilet and she salvaged it!). She came back a second day when my dad ran out of energy for visitors to be over. That was huge! The dedication to the job was just what we needed to get it done. Thanks Victory!

Victory Home Services came to my rescue! I had scheduled another company, who never showed up. I…read morecontacted Victory around 7pm Friday and they were willing to book and come the very next day! My house definitely needed the deep clean, and they provided! They were professional, kind and efficient. My house was clean, and ready for our home event and house inspection by the landlord thanks to Victory. Thank you!