The service was terrible. After having work done involving the throttle body of my engine, they damaged the area inside it. That cost me additional hundreds of dollars. Then after "fixing" that, I was almost completely unable to stop my car because it was trying to accelerate out of my control. They finally realized to disconnect the battery and then reconnect it. That worked. On another occasion I had a 30,000 mile service performed. My receipt did not show that. They were to include a pair of wiper blades with the 30,000 mile service but they did not give me those. The service writer conveniently forgot. This shop is absolutely terrible just like all auto Repair shops in Clarksville. Beware. Try another repair shop. read more

Was looking for a mechanic to swap out my battery terminals as I was unable to do it myself at home. Let me just say that the A&R crew were all so incredibly helpful and kind. Being a woman it's always a toss up bringing my car in to a mechanic and bracing to be "talked down too" about what needs to be done. But not here! A&R respected me, understood that I already knew what I needed done and never tried to upsell me in anything. Their diagnostic check comes with photos showing you exactly what they find and they were so friendly going over everything with me on the phone and discussing what I should do in the future for tune ups without trying to push me into anything today. My battery terminals were replaced and my car was seen and repaired in about a 3 hour turn around! Pricing seems fair, repairs are never cheap and diagnostic prices are on par with dealerships. I feel like my money was well spent with a crew that cared! Will be my new go to mechanics in town for sure. Thank you! read more

I've been going here for years, and they always do a fantastic job! Super quick and friendly service. They never try to upsell me on stuff I don't need, which I really appreciate. Trustworthy and reliable, I highly recommend them for your next oil change! read more

I had loose hose clamps on two hoses going to my heater core. Instead of tightening the hoses (which were new) they stated they needed to change them. They quoted me over $1,200 for the coolant service. They simply tried to rip me off. They tried to screw over an Active Duty Army Officer and they are located so close to post. I don't recommend any of my comrades to ever get their vehicle serviced there. I took my vehicle to another shop and watched them tighten my hose clamps. The leak disappeared and my vehicle was good to go. They didn't charge me a dime. Took maybe a half hour. read more

Safe to say I have been around the block a few times when it comes to being a mechanic. Two tours as an aircraft mechanic in the military, mechanic for an import dealer -- including the vaunted BMWs, then mechanic at an airline before going to college. I have seen many scams and smelled one immediately whilst dealing with A&R. My truck has manual brakes. A new ABS assembly and computer costs a cool 3 grand. Requires more force but for six years I have had no problems, including many panic stops. The quote for alignment was 138 dollars. Took the truck to A&R for an alignment. Got a call a half-hour later from the receptionist saying brake pads are "metal-on-metal" -- totally gone. Oh, really ? I check the brakes thoroughly every month. Said I'll be there in a few -- get the truck up on a lift and I want to see the brake pads and rotors. Got there and the story had changed. The receptionist "didn't understand" what she was told about the brakes. Now the story was the technician couldn't stop the truck while test driving. Oh, really ? Come ride with me in your parking lot and I'll snap your neck with the brakes. Nope. They were probably hoping I'd approve a brake job sight unseen via a phone call. How many would have, given what they were being told ? It's worth a shot for the business, eh ? Anyway, they didn't want to align it because it would be "unsafe" to test drive it in their large parking lot ! You see, their mechanics are young and have never seen manual brakes on a vehicle. It was all like that at one time I can remember. The up-sell didn't. Took the vehicle to Kennedy's Alignment Center and the quote was 80 dollars. As I suspected they found a few defects in the suspension. No prob -- I was expecting that ! Asked if I could see the bad tie-rod end etc and they took me into the shop and I could only agree with the suspension defects they found. Lesson learned -- and money saved. read more

Went in because i was having issues a rear headlight on my Range Rover. Turns out i had some bad bulbs and some things were bent. (Sorry i don't know correct terms) EVERYTHING got fixed very quickly and i wasn't charged because the "the paper work coming out of the printer would cost more than the bulbs." THANK YOU SO MUCH. read more

They replaced spark plugs as asked but not the spark plug wires. Engine not running right due to broken wire and they didn't even notify me (Said truck was running fine). Also left muddy hand prints on door and shifter. Two stars because vehicle pickup and drop off with tow truck was free read more

Staff there is very friendly! Free tow service and pick up / drop off is also nice in a pinch. If you can afford dealership prices it is a good place to take your car, but if you need low cost quality repairs you would be better off going elsewhere. As for me, I would bring my car there again. read more

Just was here to get my exhaust worked on. 1st time being at this location and will definitely be back. Very satisfied with the work completed on my vehicle and the team was very welcoming. Thanks again read more

we took our 2017 Chevy Colorado there to have an overheating issue fixed. they jumped up and said, "It's your water heater!" excitedly, we proceeded with its replacement. come to find out, that was NOT the issue, and it doesn't even seem like they even replaced the damn thing! I cannot believe my eyes! Then they tried to charge us AGAIN for a "pressure test" to see what was causing the over heating issue. this was the second day, after they had told us "Your truck is ready for pickup!". they were wrong, they lied and I left a review stating my frustration. come to also find out, they messed around with the MAF Sensor and a few other things for revenge of our negative review. these people have NO CLUE what they just started. They think they can with my money like that?! nope nope and NOPE! I have a strong feeling these people are the ones that will "find a random issue", "replace the part" (saying it's bad when it's NOT bad), then turning around and RESELLING the "bad" part to make 2X the profits! I will have INSIDE EDITION handle that part. I cannot wait. Lol! It's on! we are escalating this legally, so I encourage anyone else who has had a similar situation occur, please reach out to me! (615) 380-9004 read more

Never had a chance to take my 4runner there but they were very helpful via email and over the phone. If I need a mechanic I will definitely use them in the future. read more

DO NOT HESITIATE TO COME TO THIS SHOP! Joleen, Chad and the rest of the team were extremely helpful, got me in quick (same day! Wow!), showed me the codes on their tablet that came up on my car/explained what the issues may be. I'm bringing my car back on Monday for repairs and I'm so relieved that I found such a great shop in the area I just moved to. Their prices are reasonable, you can tell everyone takes pride in their work, and the shop is super clean. 10/10 I would recommend. read more

In march 2023 I was told that my timing belt needed to be change before the year is out. And If I hear it squeaking to make arrangements to bring it in. On Wednesday, December 20th, 2023 I dropped my vehicle off with the intent on changing the timing belt, water pump, etc. The only light on my vehicle was the air light for the right drivers size tire. The first instance was I was quoted a certain amount and when it was time to pay it increased by $66.00 and the clerk, the tech, assistant did not know what the charges were for. It wasn't until the manager got involved and said there was miscellaneous things that needed to be done to your car so we went ahead and did it and charged you for it. I asked without permission? Or even notification she said yes it was just little stuff so we just do it and charge you after. Whose to say I had that extra money after spending $1200+ on a vehicle. I paid for the work to be done and left with the vehicle. Once I got to the light outside of the company my engine light came on and the car started to stutter uncontrollably. I immediately took it back and told the front desk Kendall that my car was not doing this when I brought it in and now all of a sudden it's doing this. On top of that the squeaking sound that they told me was my belt was still happening. The tech told me there was nothing they can do until Wednesday and they can call me for an appointment time. I told them that's not acceptable and the manager came back and said they can call me on Wednesday, December 27th,2023. At 1pm CST there was no call. So, I called and there was no response. At 2:15pm I called to speak to the manager and was told that she was not available but I can pay for a diagnosis on the vehicle I just paid over $1k to fix. I asked why do I have to pay for something that occurred when my vehicle was in their car. No response. I am out of money and have a vehicle worse then what I gave them. read more

I stopped in to ask about looking at my sons truck. This place was professional and courteous. They offer a shuttle for their customers so they can drop their vehicles off and then get back home, and if that wasn't enough they will come back to your house and pick you back up to come get your car when they are finished. I want to give a shout out to the following : Jennifer who I met the first day, very nice and actually took notes while I explained the issue, then add in Jolene (sorry for miss spelling) was on top the things the next morning, Angie who did took all the info this morning to get things started and then Will who walked me through all of the repairs step by step and let me finish with Jordan, the shuttle driver, very accommodating, courteous and professional. A great team all around. I have already told my son that for any work go here whether or not he keeps this truck or gets something else. This place is a place I believe he can trust and so can others. Nice to be understood and taken care of by a local business for not local people. Great job A & R. Thanks read more

Over time, I have had two of my vehicles in both for maintenance, and repairs. Between the comfortable setting of the waiting area, the fast and efficient service, the prices that are definitely fair, and the customer satisfaction that everyone in the shop strives to achieve; I can't think of a single thing I didn't love and appreciate! Andrew and Rachel posses the care, and the know how, in which to deliver unbeatable service, and their team is quick to follow suit! I won't go anywhere else for work that's needed on either of my vehicles in the future read more

The team at A&R Complete Auto Care did an awesome job getting our 2006 Tahoe back on the road. It needed a number of updates and replacements of some very old parts. They did an amazing job in finding a timely solution for a broken connector for a critical cable that is not even made anymore. My husband does mI have of the work on the Tahoe and these were things that he could not do himself. Due to his knowledge and experience working on the Tahoe, he was able to validate the honesty, high integrity and workmanship of this talented team. We had some travel constraints which were really important to us so it was even more appreciated that they solved the unsolvable so quickly!! This is the second time we have used their services and will definitely be going back in the future. read more

Not sure where people are getting "affordable". Maybe if you know nothing about cars? I went there to get something looked at for them to tell me what was wrong, and they did great at doing so, they are nice people but for one I paid 75$ just to be look at and the price they quoted me was basically a 400$ labor cost. I have many men in my life that worked on cars and trucks all their life and this place even told me the things I would need to replace which is a 50$ product but I'm getting quoted 500$ for something I could do myself. I know these technicians get paid to fix things through labor cost but paying 500$ to replace a 50$ product is ridiculous. read more

While driving through Clarksville on my way to Nashville, my vehicle suddenly stopped running which forced me to pull to the side of the road. I took out my phone and searched Yelp for locally/family owned body shops. I read several reviews and called A&R. They immediately began providing great customer service by putting me in touch with a tow service. The tow service arrived in about 30 minutes and loaded my car on the flatbed (with the dogs in the car) and took me to A&R. The guys at A&R provided the best customer service of any auto shop I have ever been to. They prioritized evaluating the cause of my problem and gave me very clear explanations and estimates. Since I had to leave my car (I took the dogs with me) there and get a ride back to Nashville, they were able to take the time they needed to properly evaluate and repair my vehicle. After a week of phone conversations and agreement to the source of the problems (yes, there were many), I was able to pick up my vehicle. Although my car is still fairly new in car terms, it has never run better. Andrew and his staff provided timely and honest communication to help me understand the problems that resulted in the car stalling out on the highway. In addition, I was so happy with all the work they performed, the timeliness and honestly of communication, and the cost, that I will definitely consider bringing my car there from Nashville for future repairs. I just wish I could take a train there. I rarely give anyone the best review possible. However, the staff at A&R Complete Auto Care have earned it! Because of them, I'm rolling like new. read more

Andrew responded within minutes to my request for service. Had my vehicle towed and serviced promptly. He personally even unlocked my vehicle after I locked my keys in it free of charge. I highly recommend A&R complete auto care! Thank you so much! read more

Great place. I would definitely recommend this place to my friends. I went to the Honda dealership first. They said I needed my oil pan changed, quoted me at $986 and that was the only choice I had. I called A&R based on a 4.5 out of 5 star Google review. They were honest. Suggested I come in for them to look at it free of charge and we can decide from there versus the Honda dealership in town costs $92 just for them to look at it. They didn't try to sell me on any other service, which was great. They have a clean, simple waiting room. Friendly staff and got me out of there in about an hour and a half. Instead of changing the entire oil pan, they just put a new insert. read more

A&R Complete Auto Care - The comfy waiting room - Auto Repair Near Me - Clarksville, Tennessee

Top notch service, very conscientious and friendly staff , I feel like family when I come here. Their technicians are the most knowledgeable I have ever met. They Explained things so I could understand what was going on with my car. They have a customer for life. Great alternative to the "stealership" , their prices are way better. 5 Stars all the way. read more

Some of the most affordable and thorough work in the area! We've gone back three times now and have always had a pleasant experience. The staff is knowledgeable, and really do your best to accommodate you. We got a great deal on work done using the Yelp offer, so it was a great incentive to return. We will continue to use this shop for all of our vehicle maintenance needs. read more

A&R was great and reasonably priced for what I saw and super friendly. I just moved here from CA so I have NO idea about anything in Clarksville. Found A&R off Yelp. My wife backed her Jeep over a concrete embankment and had to be towed out. I wanted it checked out to make sure nothing was seriously damaged. A&R said an inspection was 40-80 depending if they had to check fluid lines for leaks. Reasonable. After coming in they suggested an alignment for 70 and the inspection would be free while they have it up doing that. Great idea! Since the wrecker had to drag her out that's probably the better way to go to make sure alignment wasn't jacked up too. Great bunch of guys I talked to and will definitely be coming back for oil changes and what not in the future. Highly recommended. read more

Grant and his team are awesome! I have started taking both of our vehicles there for all of our car needs. They are friendly, professional, timely, experienced and reasonably priced. If you want someone you can trust and won't over charge you take your vehicle here. read more

Andrew white is a very honest guy and does great work. I bought a car from him and when I got home it had an oil leak. He told me to bring the car back and fixed it for free. It's hard in this world to find people with honesty and integrity. So this is my thank you!!! Keep up the good work. Being a good person goes a long way and often goes unnoticed but not today. Thanks again read more

I had my cousin's car repaired at A&R AUTO on fort Campbell. The axle was fucked, the control arm and more. It was ready for pick up so we picked up, as we're driving we heard a noise. We brought it back in to see if it was covered under warranty, but they said no, because it wasn't apart of the first visit. Like how was that not apart of the first repair. If I pay you to fix my car. I want it fixed the first time, I shouldn't have to come back to repair something they missed. It's obvious they didn't test drive it after the repair, because they would have heard the noise. Bottom line is that they are not about their slogan " take care of your car ". read more

I took my 2003 Toyota MR-S here when it broke down. They provided extremely professional customer service, and kept me updated every single step of the way throughout the repair. There was never once a surprise with them. They diagnosed the issue immediately, and everything they found wrong, they immediately called me about it. It amounted to a clutch replacement, repair of the transmission mounts, and mass airflow sensors. They have great financing options, and the warranty is very solid. 100% truthful and speedy, professional repairs. I highly recommend this auto shop to anyone, they won't overcharge, and will do their best to make sure that your vehicle is repaired and road ready ASAP with no surprises. read more

I took my two cars in this week. Was pretty impressed with how quickly they were able to finish. Both cars were ready the next day ( I didn't drop them off until the afternoon) and I thought the prices were fair. Shannon was very helpful and nice! One of the better experiences that I've had with mechanics, I would definitely take my cars back there again! read more