This is an A-plus company in all ways important to me - expertise, responsiveness, honesty, price,…read moretrust. Have used them for 18 years and I am always grateful for the peace of mind of knowing I've got a company I can totally trust and rely on.

We have used Cascades Comfort for over 20 years. They have both repaired and replaced our heating…read moreand air conditioning systems. They are reasonably priced, always on time, and super knowledgeable about the systems they are working on. They are a small, local business which is the kind we like to support. We'd recommend them for all your heating and air conditioning needs!

Integreity is just a name, it took them three months to install an HVAC system with new vents, they…read moremade my roof leak which gave me black mold in my kitchen in between the walls, so I had to remodel my whole entire kitchen. They put holes in the ceilings and didn't patch them up, i had to.. The vents are uneven where they installed the inside filter looks so crappy my four-year-old could've done better. They actually used the breakers/fuse to my power outlets to my plugs in the house so half of my plugs in the house don't work anymore instead of putting in a different/larger breaker, Pg&e came out and flagged my gas because they hooked it up wrong , Pg&e had to come in and redo the whole gas line, never once did I get a call from Managment, bosses, nobody they will call and make me do my appointments because I prepaid for the service, and threaten me with voiding my warranty.. but actually getting customer service is nonexistent . Now that they have my money, it doesn't really matter to them. If I had the funds, I would 100% take them to court !!!! If you want to save yourself money and a headache do not use this company! As a single mom paying $16,000 for a new HVAC system and getting the crappies job done is heartbreaking. Unfortunately the loan is through a third-party so they got paid for their horrible job while I am paying out of pocket to fix their mess.

Management's response just goes to show you how untrustworthy, and unprofessional they are. I…read morewouldn't let them install anything for me, even if they paid me $1M. Management says 10+ people needed their air conditioner installed. Did they also have their appointment canceled the day before? Funny you say that is how you do business. When the inspector came out to inspect the system he stated that had he known you did the work before the permit went through he would've fined you for that. Lastly I recently found out that they disconnected my ceiling fan from the power source. And also that they lied to the inspector about how the system was powered. They said they hooked it into the existing power, which they said they couldn't because it was 110, and the system is 220. Reality is they hooked it up to the 220 that I had PAID an electrician to hook my dryer to install. So my dryer didn't kick off the breaker every time I used it with something else. I just figured that out when I was using the dryer and the mini split at the same time and the breaker tripped.

I had an urgent A/C breakdown on a Saturday morning (during a heatwave of course), and called this…read morecompany for help based on good Yelp reviews. Someone did respond within 1.5 hours to say the earliest a tech could come out to assess was 3 days later. I messaged back asking if they had weekend call outs as I had Airbnb guests staying in my home. NO RESPONSE. I messaged requesting to schedule the app't. in 3 days. NO RESPONSE. They may be good once they schedule and show up, but I'll never know nor will I try them again.

I can't speak for anyone else but I personally wonder about those services that have no negative…read morecomments. Don't get me wrong, that didn't stop me from calling Phil Carpenters A/C & Heating and I am SO glad I did! Folks, these reviews right here, are legit! Our furnace wasn't working correctly and our gas fireplace chose just that time to start acting up as well, so I did what one does when you don't know who to call; I came to Yelp. We reviewed multiple companies and decided, based off of the reviews, to call Phil Carpenters. I spoke with Brandon when I called to see if they service my area (far Eastern Shasta County, WELL outside of Redding). He was very friendly, helpful, he asked a lot of good questions about the problems we were having, confirmed that they do service my area and scheduled me promptly for service. He told me who to expect and what time to expect them. Guys, this is not Dish or Direct that give a 6 hour window of when their tech MAY arrive. Brandon told me that Andrew would be here at 8am (which I really doubted because of where we live), and a few minutes before 8, Andrew arrived! He was on time (early), knowledgeable, skilled, polite, explained the problems we had been having, and fixed EVERYTHING! If that was not enough the service fee was incredibly reasonable! Thank you so much Andrew & Brandon! You saved the day!! I cannot recommend this company enough! Give them a call. You won't regret it!

We wanted to say thank you to Andrew, and Rick, and to the ladies in the office , the service men:…read moreKevin, Cory, and Riley, the installers: Chris, Jon, Austin, Mike, and Donny. Everyone was very courteous, and did a great job. I would recommend this company to anyone! thanks again!! Ross and Nancy, Anderson, CA

Downright laughable, they used to have a literal meth addict drive one of their company trucks…read morearound and lead installs and teach new guys, not one brain dead employee there knows how to use a vacuum pump for recovering refrigerant the legal and correct way they all just prefer to dump into a bucket full of water then dump the bucket on the ground where no one can see. Awesome right? Paired with downright dumb and disrespectful staff you get the perfect combination for a job that has to be done 3 times over to be done right. So if you want to overpay for an absolute shit show job while having your main point of contact be a miserable office lady who doesn't give af about her job or anything related to it go ahead and give them a call for a not so free predatory quote today!

These folks are awesome. After getting 5 estimates, ranging from $48,000 to $51,000, yes thousand,…read morethey told us they could clean our ducts instead of replacing them, our HVAC unit was fine, and we simply needed a dehumidifying system. Under $8,000.00. And the work was done in 2 days after they got the unit, which took a week. Thank you for your honesty and professionalism.

From start to finish fantastic service. Casey snd Carly were both very attentive and clear with…read moretheir communication. On site Justin, Tony and Joe worked proficiently and neatly to install 5 new split units for us. After installation they took their time explaining how to work the remote, how to clean the filter and all the nuances that come with new equipment. Very grateful to all of the Jason Sanchez crew

Totally unprofessional. All I asked for was an invoice to support the warranty process on the…read moreMitsubishi mini-split they installed and they refused to give it to me. Don't count on these guys post install. #Stonewalled

My recent Instillation of a Roof HVAC (replaced 2 wall /gas heaters…read more& Roof Cooler) ...+ (extra job/$) Attic Insulation...was promptly started, in 2 days, completion less than 2 weeks. (one brief- supply delay). TOTAL JOB COST:...matched the Initial Final Quote & Contract. I Received 3 Options & Rates for Good, Better & Best offer - between HVAC (2 - choices) .. &.. #5 Split Level Units. No surprises. BEN & CREW..are friendly, polite, & prompt. THEY ensure the client is satisfied throughout. Details, Options, All costs are up front (verbal & written) & thoroughly understood, 24/7 contact, a plus, & work with your pets too! (4 big dogs here) Clean Up as they go. Use ancillary workers as needed. Caleb (plaster guy) very talented. POST JOB:... remain available for questions/concerns & follow-up care. I obtained Filters thru Ben less $ than W-Mart. He just talked me through a problem with my Thermostat control, by phone. I'm Very Happy to Highly-Recommend, the Whiskeytown HVAC Folks!

In August 2025, Whiskytown Heat and Air installed a split unit/220 and new electrical box. We…read morereceived a 12 year warranty for parts and labor. On May 9, the system was not working properly, would not turn on. We reached out to Whiskytown approx 15 times for about a week and drove by Business, Wall St in Redding noted an eviction notice on door, we became concerned. We had to hire another HVAC company, because the elderly person at 86 years old, couldn't stay in apartment. I sent Owner Ben the invoice for repair and he refused to play, as we were told he sold business. The total Job was 9640$

I highly recommend this company they came out last Friday to fix my swamp cooler it was around…read more112'. When I called and spoke to Michelle who was so nice and very helpful. David came out that same day and fixed it! They are the greatest and I will always use them. Also they are reasonably priced and very professional.

My husband and I both highly recommend Infinity Heating and Air....I am totally amazed at their…read moreresponse time and the good quality work they performed. They installed a new swamp cooler and took the old one away. They repaired areas of the roof that needed repair without us even asking. They educated us on how to use our swamp cooler properly....plus, both David and Rob did the job so quickly and efficiently. Obviously, they knew just what they were doing. I am so happy we found this amazing company....thank you.