They were great. Timely in their response and ability to give both a quote and get the work done…read more They were able to work with me and help explain how's things typically work with insurance. I would definitely use them again.

Avoid this company. Their complete lack of communication and disregard for customers is unlike…read moreanything I've experienced with other businesses. Matt, who I understand to be the owner, is consistently unresponsive, uncommunicative, and unprofessional. I'm ultimately glad I discovered these issues before any work began--because based on this experience, I can only imagine the headaches that would have followed.

https://www.youtube.com/watch?v=IxuqRFqHzr0 Time lapse video…read moreof the work today. so had 2 nasty trees, 5 nasty shrubs. These guys were one of 3 companies I got quotes with. I already reviewed one of them. Ilya's was the winner however. I needed the work done fast because I have 2 other projects coming. I met him on a Friday wednesday he is here doing it all. Highly professional AND very knowledgeable about trees in general. He was NOT what I expected. He looked an an Old Oak towering over my garage and told me that the tree was in great health so not urgent to do. However the front was. I got 3 quotes while he was not the best price wise he was within 100 dollars and did I mention FAST!? Professional. All business. If you are getting quotes. I would get a quote from this place. It went extemely well. They are coming back to get the stumps on another day. Great on communication. Really cared about the job he was doing. Dropped trees in hilarious directions without damaging anything. His equipment was the right size and ground up everything. Left the yard clean. Just 100% satisfied with what when on today.

The entire process could not have been easier. They quickly came and gave me a quote, took a…read moredeposit and were back in a few weeks. Communication was great the whole way through. Great price!

Visited my house after I called them in a timely manor. Price was reasonable. Gave me a commitment…read morethat the work would be done by and met that date. Cut down three large trees and removed one stump. The crew did a great job of cleaning up after all the work was completed. I would highly recommend Borris Tree.

Will and his crew came to remove a very large oak tree from a difficult place in my back yard. It…read morehad to be craned out over my garage. After the work was started it became obvious this was too large of a job for this company. What was bid as a one day job took two. I was left with a 20' "stump" a damaged fence and my neighbors siding was damaged along with a gigantic mess. After posting my initial review Will contacted me and came back and cut down the rest of the tree, compensated my neighbor for the damage to their home and had my fence fixed.

I met Alberto while he was doing a removal job at my neighbor's home. He was very approachable,…read morefriendly, and professional. I mentioned that I had tree issues in my backyard, he gave me his business card to contact him. Gave Alberto a call a couple of days later, his response was just awesome! He came by my property, surveyed the job, and presented me with a quote on Friday. The quote was very reasonable, we booked the job and by Saturday early evening it was completed. I am so pleased with the work Alberto and his crew performed on my backyard. I told him how happy he made me! I asked Alberto if he did not mine if I let my sister know about his professionalism and work performance. Of course he did not with that winning smile!

Alberto and his crew are the GREATEST! They come out when you need them. They work fast and…read moreefficiently. And leave the area cleaner then before they came. Jesse is amazing with his tree climbing skills!! No need to pay for a crane with Jesse around. Everyone is very knowledgeable and very friendly. We have lots of trees on our property and they have been out multiple times over the years. We appreciate Alberto keeping an eye on all our trees and advising us on their condition. He is our go to tree guy!!

I had them cut down a large maple tree and grind the stump last spring. Their estimate was nearly…read more$200 less than another tree service. For the most part, I was happy with their service. The only issue I had was that they didn't grind a small part of the stump down, so I had to spend about 2 hours cutting it down with a reciprocating saw.

We took delivery yesterday on a partial cord. They were on time, courteous, businesslike. They…read moreworked with me to find the right place for the wood and stacked it neatly and safely. Their truck was clean and so was the wood and so were the workers. Nothing but good!

What a great experience! James and the crew from John's Tree Service edged our beds, trimmed our…read moreshrubs and mulched our entire home. Everything came out perfect and the crew was fantastic!! Way to go. Thanks so much!! Jim C.

I can't say enough about how professional, and prompt this company was on getting me a quote! My…read morehusband and I decided to go with John's solely based on how comfortable he made us feel.. he guided and updated us throughout the entire process!

Zack and his crew came right over to remove a tree that was pressing on the foundation of my house…read more He did an excellent job with the take down and removal and he is such a sweet person with very reasonable pricing compared to the other companies I checked. I would highly recommend Custom Tree LLC!

The work they did was amazing and fast. The workers were very nice. They were right on time to get…read morestarted, and after everything was done, they cleaned up and blew the leaves out of my yard! 10/10 to this business.

Complete the stump grinding we paid for. Matt Keih told us by the end of last week 9/3 he would be…read moreback by end of week. We paid in full. I had to contact him again this week of 9/6 to follow up. He did not respond to text or email. I had to call him and he told me by the end of next week he will have to rent a grinder if his is not repaired??

Tree Master in Wickliffe took down a HUGE tree, had around 6 trucks parked on our street, probably…read moreclose to a dozen men, some cutting, some trimming, and some cleaning. The electric company was involved also. After that they took down foot wide branches on a tree at the neighbors. Then they came to my house and cut many branches that were causing problems with my electric service. After cutting they have a grabber vehicle that picks up the branches and drags them to the chipper. And they have people that take the little branches and put them in garbage cans and use snow shovels to pick up the debris, and then haul everything away, including the large tree without limbs that they placed on a flatbed truck. All in all, an excellent job. Even the owner of Tree Master was on site! Highly recommended.