I've been to this dry cleaner twice now (just moved to the area), so I am a newbie. Both times I've…read morebeen impressed. They were fairly priced, and extraordinarily courteous. I'm reading some of the older negative reviews and wondering if they changed hands. I also want to note the store is located next to Big Apple Bagels at 1963 Wisconsin Ave, Grafton, WI 53024. It seems they might have at one point been located in the plaza by Cost Cutters Hair Salon. Anyway, the place is spotlessly clean. The turnaround time on my clothing has been very fast! This last time, they told me I could pick up my pants a couple days later on Saturday. I got a call later that day from the clerk that accepted my pants, explaining that he had forgotten that they are closed Saturday for the holiday. He offered to rush my order and have it ready on Friday. I was in no hurry so I told him to just wait--I didn't need the pants that soon. I thought the call was very thoughtful. If this continues, I will make Young's my new dry cleaner.

Great service. Fast, well done and a very friendly attitude! Best dry cleaners in Grafton,…read moreWisconsin.

I lost a ton of weight this past year and none of my clothes fit. I went to Suzy for alterations…read moreon the cloths that were the newest. Suzy did a wonderful job. The fit was perfect on all but one pair of pants that I left behind for her to redo. It was her busy time of year with JUNE WEDDINGS & PROM but she had them done in a weeK.

I messaged about a couch cushion and they told me to wait until end of February to come in - which…read moreI did. When I arrived today they said they wouldn't do it because it wasn't a jacket zipper and they couldn't manage it until the fall because they wanted to do wedding dresses which I assume is more money for them. If they had told me up front they weren't interested - I would have found somewhere else weeks ago and not driven thirty mins to come here. Do not recommend.

affordable and turn around time was quick. small family owned business that has a smooth flow…read moregoing, would recommend to anyone

This family-owned mom and pop shop is in Mequon, conveniently located pretty close to me so I…read morethought I would give them a try. It's quite small and tucked into the strip mall area just off of Mequon and Port. Nothing fancy inside, but you can tell they work on tons of projects with all the orders seen in back, and the surplus of sewing machines & colorful thread. I'd ordered some new curtains online that were a few inches too long, so I brought them into Mom's Alterations. I was excited to see on the sign that they do next-day (or quick turn around) alterations for smaller projects. In my case, I needed roughly two inches taken off eight small loops. When I arrived they let me know it would be a week before pick up - I was kind of bummed but thought, I'll take what I can get! However I was then super bummed when I arrived at 3pm on the following Thursday (as they scheduled me to) and they hadn't even begun the project. They didn't offer any apologetic notion, but assured me they'd be able to get it done asap after that so I returned again the next day for pick up. I found the price to be higher than expected, having paid $65+ for this small project. It was also very unfortunate that the curtains were altered slightly uneven. When they hang next to each other they are noticeably lopsided. I don't think I'll jump to return here for my next alter-needs.

Amazing service, great customer service, and experienced staff! They did a beautiful job with my…read moreunique tote made of heavy tapestry and embroidered with so many cats. I appreciate the hard work they put into mending my item. I also appreciate the reminder they texted me after I forgot to pick it up until 30 days after I dropped it off. The price for mending my tire was very fair especially considering the challenge of the fabric. I will certainly be a return customer. And next time not wait a month to pick up my item in time. Cannot recommend enough!

I leave this review as a one time customer, so take this with a grain of salt. I have been through…read moremany laundries and cleaners throughout the country, as I travel so frequently for week long stents, and have experienced the best and the worst. Joy Cleaners has been one of the best. I came in after a week worth of laundry with a flight the next morning. They were kind enough to have my laundry done the next day so I could make my flight, which is normally out of the question for them because of the high volume they handle. I was genuinely grateful they made it happen. I also want to add this: I have had some horrible experiences at other places where my clothing came back forever damaged, shrunk, stained, or treated like it did not matter. That did not happen here. Everything came back clean, folded, and handled with care, and it felt good coming back home to clothes that still looked like mine. On top of that, I was glad to support a local family business that clearly takes pride in their work. If you value good service and careful handling, in my humble opinion, Joy Cleaners is worth it.

Anna is an excellent tailor and always on time. I highly recommend her work. Her prices are…read morereasonable, especially considering the high quality. She works with clients to make clothes fit and hang stylishly.

She delivered high quality work on multiple dresses on an aggressive timeline…read more She also is set on doing the work right and have the dress fit you right.

Lida Alterations saved the day with a bridesmaid's dress I had. I was asked to be a bridesmaid at…read morethe last second, and the dress was too small around the chest area. I needed the dress to be altered fast and well so I could fly to California for the wedding in time. I called, and the owner made time for my alteration and got it done earlier than expected! The dress fit perfectly, and I honestly almost cried tears of joy. Pricing was also fair considering the speed and quality of the work!

Lida responded to my request for an emergency dress alterations within minutes. My original plan…read morefell through last minute. I needed a few inches on each side of the bust taken in, strap shortened, and possible train shortened. Saturday night Lida responded, Monday morning I dropped the dress off, by Wednesday afternoon I was picking the dress up! It was perfect and ready for my flight out of state! Oh and I paid less than $100!! Thank you, Lida for helping me! I'd recommend her to everyone! She was so kind, her boutique was clean, and welcoming.

I have been a customer here since the store opened, and it has gone downhill badly over at least…read morethe past five years. Their inventory is reduced, it seems there is a smaller staff, and at times the fitting rooms are dirty with pins ill over. Now I find they primarily stock "modern cut" suits, which are great if you're athletic, but if you need a classic or executive cut, which fit the majority of American men, you likely have to go to a more metropolitan location. I went to the Brookfield location and it looked like the Grafton store used to: bustling with customers and staff, and plenty of inventory. I won't waste my time going back to the Grafton location.

If we could give negative stars we definitely would. Their service doesn't even warrant a 1 star…read more We would recommend to avoid Men's Wearhouse at all costs. My husband and I used Men's Wearhouse in Grand Chute and Grafton. The communication amongst both was horrible, one store would tell us one thing and the other something different. Everyone was fitted/ordered prior to the deadline. The pick up time was 3 days prior to our wedding. Out of our 6 reservations, 5 suits didn't fit and were stained in multiple spots. The bride's father's suit jacket was too large and had multiple large stains. The groom's father's suit did not fit at all and had to be completely reordered. The staff was not confident it would be here for our wedding. The staff at Grafton said they would hand deliver it on the wedding day by 11am, if it was available. Therefore he had to drive an hour to Grafton and back on the wedding day to pick up all of the reorders. 3 of the groomsman suits were either too small or too large and had to be reordered. With only 3 days to reorder, we were lucky the suits even made it on time for our wedding. And thankfully the groom's father ran to pick up the orders. After we returned the suits we brought up our concerns to the Grand Chute location with all of the issues that occurred. We were told that the day manager would speak with the location manager for a resolution and get back to us. A week passed so, we called the customer service line to see if there was an update, because the Grand Chute location wouldn't answer. They came to a resolution that all the reservations would get 50% off due to all of the issues and caused stress on our wedding day. We were told they would be issued in 2-5 days. 5 days passed and no one received their refund. Called again to see why the refund was not issued. Was told it was due to the way our wedding party paid and they said they would issue a check and mail it. 4 days passed and there is no check in the mail, called back to see what the hold up is and was told we should have them in hand already and nothing they can do on their end and it will be 21+ days for the checks because they were having issues on their end. The communication amongst their so called customer service and stores/managers is horrendous. Nothing but lies and talking to different people that have no clue what is going on. I'm assuming they are hoping we would just forget about all of the issues and the refund. Unfortunately, we would never recommend using Men's Wearhouse for your wedding or prom. Or for any of your suit needs. Stay away from them unless you want unnecessary stress and just a hassle. *Will update review as everything gets fully resolved.

I was pleased with the service when I dropped off my clothes and customer service was excellentread more

After relocating to Mequon from Chicago I have found most things a little cheaper. Not this…read moreplace!!! My bill was TRIPLE what I paid for dry cleaning in Chicago. I paid for 1 sweater $16, 4 pants, $16 each and about 20 shirts, $5 each for a total of $190 for 25 items. They offered me coupons for my next visit which I turned down as I told them I won't be back.