Company came quickly. Matt walked through my door and blindly quoted me $800 per window without taking a single measurement. Next time, save everyone the time, and just let your secretary know. Considering Lowe's only charges $750, I assume ABE is trying to take advantage of some of this new money coming in. Good for y'all. I have 25 windows and 4 doors to install and replace, casually overcharging me without description of service or even a small sales demonstration has sent me in the direction of your competition. You don't need a salesman for this, save yourselves the money. If you're priced over Lowe's, I dare say you are gouging. Good luck ABE. read more

I hope everyone reading this is aware that companies DO have the capability of removing unfavorable Google reviews. So that 5-star Google review you see out there may not actually be so 5-star a company. A.B.E. replaced a storm door for me a while back. Everything went great that time. Professional. I don't remember there being an exceptionally long wait. No problems with the door. So May 2019 I went ahead & decided to have them replace a fire-rated door leading from my garage into my foyer. WHIRLWIND SPEED in providing an estimate. I signed their contract, put my 1/3rd down, but they were scheduling 4 months out which would've landed me at mid-September for that 1 door. Waits like this are customary with A.B.E. If you're getting full-house window/door replacements, I'm sure they speed it up a bit because that's where they make the big $. But just 1 door? Get ready to stand in line. I did complain about a month into the contract & truly do believe they would have waived their 'cancellation' fee, but I was told then that I'd actually been moved up on the schedule to mid-August. So I decided to hold on a little longer. Mid-October? Still no door. No updates. Nothing. Nothing other than the contract I had signed back in May. The door was finally installed not long after I complained & reviewed them on Google. I remember the installer wanting to schedule me on a rainy day that week. I guess they really need those sunny days for their full-house window/door replacements, which would explain the long waits for customers like me. Backing up a bit here... Besides replacing that door, they were to replace some weatherstripping for me on 2 other doors. Tom S., presumably the owner, had told me the weatherstripping had actually been installed backwards by my builder. The men who came out, however, told me that wasn't the case. I don't know who to believe. All I know is I was charged something for this work & never received any refund from them. They also were to adjust the locks on my front door. I specifically told the 2 men NOT to touch any locks on my dining room patio door as it was the only door with which I was not having any problems. They went ahead & moved the deadbolt's strike plate in a bit anyway while I was outside & unaware. Had some problems with the locks after that. Scratched a few of my knobs up too. I brought this all to their attention, sent pictures, & I believe they would have replaced the knobs at the time (no charge), but I was too weary at that point & just wanted to move into my new home. So I let the scratched knobs slide. They did lubricate the locks for me, but I was still having some problems & very nervous about the adjustments that had been made to that patio door's locks. Trouble locking/unlocking. I wasn't completely moved into the house until Thanksgiving of 2020, so that particular door really didn't get too much use. Not too long after I moved in, however, I came downstairs after a nap to find the patio door had blown wide open & dented the trim. I needed a storm door anyway, so I decided to wait until spring to have them readjust the locks. Why would I look to them to install a storm door for me after all of this? Because I truly liked the Provia storm door & could only get one from an authorized dealer. I called early spring of 2021 & asked them to give me some estimates on 2 storm doors. I believe I was told a 3-month wait. I also wanted them to address the locks on that one door they should have never even touched. Tom came out & pointed out to me that the patio door was now bowed in. It was. So now I have to get the interior door replaced too before any storm door is installed. He tried to blame it on the type of door. Fiberglass or wood, he said. He actually stood there & looked at the deadbolt's strike plate, the indentation of where it originally was located clearly visible, & tried to convince me that the deadbolt's strike plate hadn't been touched. I flipped. I knew the door had blown open because they had messed with those locks. I asked him if he could put this on his insurance. No. I called my insurance company, & though wind damage was covered, I was responsible for the deductible & would be charged a $60/year premium increase for up to 7 years. Also, I would have to dispute the pitiful amount they were planning to give me to replace the door. I waited for any estimates from A.B.E. this time. They evidently were worried that my insurance company would pin this on them. Of course, my insurance company couldn't prove responsibility one way or another, so I get to soak up the cost. I finally called A.B.E. inquiring about when to expect the estimates. In the interim, I'd been moved to the back of the line & was now looking at a 4-month wait...until they kicked me to the curb altogether. In fact, they tell me now that they've no record of ever installing a storm door for me, no model #, nothing...even though Tom had the info with him when he was here. read more

I can't speak to the service that they provide as far as installation, etc., but I called to purchase a storm door - I need it - I know what I want, had a catalog.. searched for who carried it and called ABE. I was ready to spend the $600 it costs... all it took was placing the order - the girl on the phone was SO condescending and rude that I got off the phone and promptly bought my storm door with another company! I couldn't believe it! read more

This company sold us a Bill of goods! We had 12 windows replaced and they still leak! They have sent their "specialist" back twice with no satisfaction. The manufacturer came and just placed some plastic strips in the windows. Again no satisfaction. The ambient temperature in the room is in the high 60's but by the windows the temperature reads hi 30's to mid 40's. We even purchased a thermal leak detector to measure these temps. One even offered us a Wegmans gift card, but it never appeared. The date of this installation was Oct. 2019 and we could still feel the breeze coming through the "new" windows. We have even resorted to putting plastic over our windows to try and warm the house up. Whatever happened to ABE's promise that there would be no leaks!!??? This situation needs to be corrected immediately even if it means replacing these cheap excuses for windows!!! ABE does not keep its promises. BUYER BEWARE!!!!! read more

I had all my windows in my house replaced in October. I was 100% satisfied with the windows and also with everyone I was in contact with during the process, starting with the salesperson and ending with the technicians that installed the windows. It took them 2 days and they were very professional but at the same time very friendly and willing to answer any questions and concerns that I had. I would recommend this company to all my family and friends and I would definitely use them again if I ever have the need. read more

Tried to get a quote from them for over a month to get a fairly expensive commercial door installation. Bart their estimator even came out and did measurements. After repeated attempts on my part to contact them and get the estimate, including assurances that Bart would call me back multiple times I just gave up. Terrible customer service and stupid business practice. I manage twelve buildings in ABE will not be calling them again. read more

I just happened to have a random day off and be home the morning my garage door spring broke, trapping my car in my garage. I called A.B.E. The person who answered the phone was very friendly and accommodating. They had a technician at my house within a few hours. The technician replaced the springs and took the time to lube and test everything before he left. Can't ask for more than same-day service with a smile. I would not hesitate to recommend A.B.E. to a friend or neighbor. read more

They just installed three doors for us. A . B.E. made sure that they did the installations correctly. They arrived promptly, worked meticulously, and delivered high-quality products. We would definitely recommend this company to homeowners who have high standards and even higher expectations. This company keeps its word!!! read more

Several years agoI had a patio door installed by ABE. They were professional, organized and delivered great job. Previously I had a bad experience with another large company and didn't want to go through such painful experience again. No worries! They know their job well from sales to installation. I wasn't sure whether go with French door or sliding door. They gave me pros and cons and pointed out that the door was on the north side open to weather elements. I had a water leak which destroyed part of the frame. It was discovered after they started their work. They worked until the work was done. I couldn't have been more pleased. I wouldn't buy my doors or windows from anyone else. read more

Make sure u get couple more estimates for windows. Thet were $5,000 more for same life time warranty windows. Also want 1/3 $ upfront.

Deny, deny, deny, that seems to be your modus operandi, Jim. I DO NOT have you confused with another vendor. I called your shop. I spoke to a younger female. When I gave my name and address, she apparently looked me up in your database. She then asked me about an estimate you had done for a roll-up door on my building, and asked me if I was calling about that. I told her no, I had given that job to another vendor with whom I'd done business in the past (Shank Door). Why? Because their price was much better and they use a superior door product. The tone of the conversation changed instantly and dramatically. She was very annoyed that your company didn't get the door job, then proceeded to tell me it would be more than a month until a rep could come and look at my WINDOW job. I said, " I'm glad you're so busy, and if you have an opening sooner, please give me a call to set something up." I've never heard back from your company. This was my experience with your company, Jim. I went with another vendor (Homespire Windows) who had reps available for an estimate within a week, and the job was done, very well, I might add, within 3 weeks. I'm not that much of a moron, I know EXACTLY which company I'm rating, Jim; of ABE Doors & Windows. I'm just getting the information out there so people can make up their own minds about choosing a vendor. read more

Beautiful workmanship ! I am so happy I did not go to a big box store !! Thank you. I will be calling for a patio door very soon

I called for service on my garage door...$220 later and I still don't have a working garage door, BUT I have shiny new springs and rollers. Now I need a new circuit board for an additional $200...The people were nice to work with, but I'm apparently just in a bad (and expensive) situation. read more