We could not be happier with the anniversary wedding bands we had especially commissioned from…read moreGrant at N Fox Jewelers! They are actually better than we imagined. We came in with a basic idea of what we wanted - silver bands with birthstones representing each of our 3 kids. Grant asked very careful questions, and offered the advice and guidance we needed for the outcome to be the best. Size, materials, layout, mount, finish. We went with white gold and colored diamonds. Ordered the materials. Grant checked in with us along the way, it took about three weeks, he also refinished our original wedding bands. We are just so very pleased and thankful for the talent and care given to fabricating our rings. We couldn't recommend N Fox Jewelers more highly. The best.

Just wanted to give a shout out to Matt Howard for my experience at N. Fox Jewelers in Saratoga. We…read moreare always in Saratoga with family and this was my first time at this jeweler. I wanted to buy my wife some stud diamond earrings she can wear daily. Matt helped us pick out the right pair for her and you can't beat their prices. I look forward to future purchases at n. Fox for me and my family's needs - and will be sure to reach out to Matt directly before heading over. If you're looking for some fine jewelry, you can't beat the staff and amazing selection at n. Fox Jewelers. Don't think twice to walk in here, this is a judgement free zone - unlike most jewelers. I was treated wonderfully by Matt Howard and his team. Great experience A++++.

Great place to get your "pretty" things. The staff are wonderful to work with. Looking forward to…read morea blue Tudor soon.

After a lifetime of taking care of my children and elderly parents, I was in a position to purchase…read moremy first Rolex. A Rolex Yacht-Master with slate dial...sophisticated and beautiful. I turned to Frank Adams Jewelers and their service was beyond what I expected. I told Kimberly what my wish watch was and she assured me she would do everything possible to make it happen. Well, I received the message it was in and I couldn't be more ecstatic! I was greeted by Kimberly and Matthew (her right hand man for everything Rolex) and treated my Dad and I like royalty, beyond my expectations! Whether this be your first purchase or tenth, they go out of their way to form a special bond with each of their customers. Actually it felt more like family! I love my watch and but more importantly the experience and memory of getting it. Thank you again Kimberly and Matthew....you have a customer for life! Warmest regards....Ken I

Sheryl is by far the expert in gems. Her service is exceptional. She has unique pieces at very fair…read moreprices.

DO NOT GO HERE, avoid at all costs!…read more Absolutely horrible experience, ruined my wedding ring and so rude and unprofessional. Do not risk bringing your jewelry here, they will ruin it and take no responsibility, it's clear they don't know what they're doing. Brought my wedding ring in for a loose main prong, received it back weeks later with the prong even looser than when I brought it to them, with two stones completely missing which were perfectly fine before, and a huge black resin burn on the main diamond. Not only did they not fix what they were supposed to, they sent my ring back mangled. I have no idea how or why this would happen and how they wouldn't notice this before returning it to me. They also apparently don't take photos or videos of rings before and after repair for documentation, which is wildly unprofessional and is basically jewelry repair 101. Thankfully I took my own photos as evidence, as we're suing the company for the cost to repair the damage they did. They also don't do the repairs in store, which they weren't transparent about, and send it out to god knows where, so be further warned that it's a massively sketchy and unprofessional operation. On top of having no skills as a jeweler, their customer service is atrocious and they treat customers like garbage once they have your money. When I called to discuss my concerns with the state of my ring, the old woman working was immediately defensive, insulting, rude, and accused me of lying and swore at me. Not sure what I would gain by lying about their botched job, I just wanted the situation rectified. She also admitted they don't do repairs in house and don't take pictures or document what is damaged and what they fixed, insanely unprofessional and a scam of a business. They should be ashamed of how they damage pieces that mean the world to people, and then treat and talk to customers horribly. Save soo much time, frustration and heartbreak and go to a business with actual skill and integrity and who treats their customers as they deserve. Edited to address business comments below: Ma'am, I did not swear at you, and have the recorded call as proof of your unprofessionalism and rudeness. You did offer to 'fix' the damage, but who in their right mind would trust you with their jewelry for a second time to fix the issues you carelessly caused, after you sent back my ring with the original issue not fixed, and more damage added on top of it, that you didn't even notice? Insane. For you to say 'I did not want this done', is wild, I shouldn't have to bring my ring back to repair burns you left while not even fixing my issue. Potential customers, do you really want to put your trust and jewelry in the hands of unknown 'contractors'? Very sketchy. Even if my mom was happy with past, non complex, jobs you did, it doesn't mean this one wasn't a total disaster that you did not take accountability for. Everyone, save the headache and lawyer fees and go to someone sane and professional!

I have purchase an extensive amount of jewelry from Sondra's, including having her create and make…read morean engagement ring as well as wedding bands for my wife and I. We have been customers of hers for decades and continue to be so despite our having moved out of the US. There are no finer and more trustworthy persons in the jewelry business than Sondra and her son Anthony. In fact I am writing this review while awaiting a call from Sondra in order to have her tell me that she has THE bracelet I've been looking for to give to my wife. There is no question in my mind that she will select precisely what my wife would had she selected it herself. You couldn't do better anywhere.

I cannot believe I have not reviewed Sondra's yet…read more 11 years ago today I met my wife. 8 years ago today I proposed to her. So now I will right the wrong of failing to review. I went to Sondra's 9 years ago because I always heard them advertising on ESPN Radio. Anthony spent hours with me teaching me all about Diamonds and Rings. He ordered many diamonds and helped me pick just the right one. He explained the reasons behind each metal and why I would want to choose a platinum setting for our Tiffany style engagement ring. This was crucial as the ring went 8 years before it experienced any damage. I was in my early 20s and Sondra's let me make weekly payments for many many months without interest or fees until the ring was paid off and I was ready to propose. We moved out of state and were still planning our wedding. We corresponded by email with Anthony about the wedding bands knowing we would only see them 2 days before the wedding and they had to be perfect as there would be no time to change them out. They were perfect. This weekend we went back to Sondra's to have the aforementioned damage repaired and I haven't seen Anthony in probably 5 years and he remembered me and remembered where I worked 5 years ago. Amazing. The repairs were fantastic and super affordable. I am forever in debt to Anthony and Sondra's for teaching me about jewelery and changing my life. Thank you!

There is no friendlier and more fantastic jeweler than Maria! Her creativity and skills are matched…read moreonly by the joy it is to meet and work with her. A true gem!

From the owner: At Sawtooth Jewelry Studio, we are proud to say that every piece of jewelry we sell is made right…read morehere in our downtown Troy studio! Work with our jewelers to design a custom piece of jewelry, or a redesign for your own precious gems. We also offer expert repair and restoration services for your gold and silver jewelry, with all work done in-house by one of our highly skilled goldsmiths. For the DIY set, we have jewelry making classes and private workshops for couples to hand-craft their own wedding bands under the instruction of an experienced jeweler and teacher. Visit us in person, or follow us on social media to see what we're making!

I've known this jewelry shore many many years - always friendly and cared for environment. I've…read moreboth bought and sold my jewels and he is my first stop when shopping for all sparkly things!!!!!

Bought my wedding rings here and work was exemplary - second to none. When my wife's heirloom…read morenecklace broke, they repaired it stronger. No matter if I'm spending $2000 or $40 they are friendly, accepting, respectful and knowledgeable - they even laugh at my attempts to tell a "good" Dad joke. I had ideas of the perfect rings for my wife and many were cost prohibitive but he gave me encouragement and tempered this with sound, realistic advice. I have met many jewelers but few are as genuine as he is. We are very lucky to have him in South Glens Falls.

This family owned business is wonderful. Whether a simple watch battery replacement or major…read morerepair, the staff is welcoming, friendly and do an excellent job. I can't recommend this family owned business enough!

Great interactive website tools like the ring builder and 4C's diamond education…read more Great family run business since 1989 who specialize in making custom pieces.