These guys are the best in the business. I got outstanding fast service from a smart, talented and…read morefriendly mechanic named Tony. He went out of his way to make sure the job was done right and would highly recommend them to anyone.

This was my first time at Penske and it definitely won't be my last!! I got the chance to get…read moretogether with Delaney and Mark this week when booking my rental, the process wasn't long at all! They were able to get the right size truck for me thankfully, because I didn't know what size would be the best fit. The billing was transparent and luckily fit my needs. They made my stressful day easier! Thank you to them!

Booked a truck with a lift gate. Showed up they didnt have any available. I was also waiting with a…read moresemi truck driver from out of town who reserved a semi truck because his was being worked on at volvo. Penske had no trucks for me or this out of town semi driver. You guys running Penske are a bunch of dorks. Thank you - Russell Stock of Omaha

I rented a car from the Budget Eppley Field location. After arriving at my destination, I looked…read moreat the tires and they were virtually bald. One was way past the legal limit and cupped. I felt it was dangerous to drive on, so I tried calling the Eppley Field office. THEY DON'T ANSWER! I tried customer support. No help. I tried calling Roadside Service. No help. I finally had to buy a tire, so I could make the trip back. The local office and the company customer service will not respond to my requests for a reimbursement for the tire I bought. The car also had a cracked windshield, no lug wrench, no jack crank and three inches of water in the spare tire tub. NEVER rent from Budget!!

Called to inquire about an existing reservation at the Dodge St branch and all she can say is "ok",…read more"ok" and hangs up. Two identical phone calls. Just saying that if this is not your calling then switch jobs. Worst customer service!

I do not recommend this location at all. I dropped off the rental car a day sooner than originally…read moreplanned due to a storm we had the next day. Returned it same way I received it. And this location likes to "try" to rip you off your deposit. They have lack of communication skills and customer service skills as well. Been trying to get ahold of this location since last week with no response. Called corporate office and they couldn't even find a reason so back to square one with these people. Next step is contacting someone higher up and my credit card company. I would definitely reconsider using this location to get any rental cars.

Exiled to Iowa/Omaha, Nebraska was not my plan of a happy birthday. So I decided to rent a car…read more After looking through each rental company's lot and a reservation for a high end vehicle at another Omaha Rental Car Vendor was not anywhere close I was amazed to see the selection at Budget. Usually, Budget is not a purveyor of upper eschelon rental experiences however I was blown away at the selection at Eppley. 2021 BMW X6s, X5s, X3s, brand new Dodge Ram 2500 Limiteds, Expeditions with all the options, even their Camry's seemed to be a good mix of SE, as well as higher trim XSE and XLE, 4Runner TRD Off Roads instead of the typical lower end SR5 on rental lots. I chose a 2021 BMW X3 M40i. I could not believe they had this car. It was an enjoyable drive, very well equipped, and surpassed my needs for a escape from my sentence in Omaha, Nebraska. While it was not unlimited miles their mileage charge was reasonable and included 100 miles per day with the rental fee. I inquired as to why their selection was so great, Budget Nebraska simply uses the booking system of Budget for their rental business and it is not under the corporate umbrella, or so I was told. I have rented from a similar situation in Wyoming (that I would never recommend) but the group in Nebraska completely blew my socks off. The cars were all new with higher trim levels/option packages than I'm used to at rental companies, the service was acceptable, and the price was reasonable. I'd recommend renting from Budget at Eppley Field in Omaha, Nebraska if you ever end up there.

Recently used this location for a truck and boxes to help my daughter move…read moreEd, Meagan , and Gary were friendly professional and made sure i had every thing that i needed. I would recommend the Maple location to friends and family and will be returning here for any of my moving needs.

Do not use this location/U-Haul in general if you are not prepared to have your equipment cancelled…read moreor changed several times in the days leading up to your move (even if it has been planned and scheduled for months). The employee at this location told me paying for express shipping is a joke because it does not change the arrival date. This was a horrendous experience overall. DO NOT RECOMMEND. PS. Go to Council Hitch for hitch installation instead. They were wonderful and efficient with no unexpected surprises.

My family has rented wheelchair vans on a few occasions from Rent-A-Van. The whole experience, from…read morecustomer service, to equipment availability, to price, has been much better than the other options in town. Rates are posted online. As of summer 2014, they have wheelchair vans for $95 a day, minivans for $54, and 15-passenger vans for $84. If mileage goes beyond a certain limit, then they charge a little extra per mile. If you're hauling things rather than people, they also rent Penske trucks.Tax and optional insurance are extra of course. Their location just north of I/80 and 144th St is easy to get in and out of. The biggest downside has been the wait. For some reason, it always seems to take a half hour or longer to get the paperwork done and get on the road. At least the office is a pleasant place to wait.

We have rented from Rent-A-Van for years. We rented many vans for church youth groups and then…read morerented one for personal use. The vans are always well kept and the prices are very reasonable.

Worst customer service ever come to pick up our reservation, and the man is helping someone else,…read morebut he left in the employee continues to be on his cell phone and on the other phone and did not acknowledge us at all. we asked if there was no one else working so that we could get on the way and he said no. it's ridiculous that you make a customer wait over a half an hour for your rental when there's only one employee working I will not go to this U-Haul ever again!

Nicole the curly haired girl, was super efficient, kind, and so personable. She has great…read morelistening skills as well. Brightens the day wherever she goes​

They were so good! Outstanding work ethic, prompt, and very careful not to mark up walls. Did not…read morecomplain at all and were very respectful nice!

Initial contact was great. The day of we had a scheduled window and they didn't show and were…read moreunresponsive until the window had closed and they apologized and showed up late. One of the guys was hardworking and great but the "boss" was complaining about the weight of our boxes and damaged our mid century dresser and only said "oops" no apology and no discount. Not a great experience.