Appointment times start promptly without having to wait forever in the lobby. The dental hygiene…read morestaff are great and very thorough. I like the fact that the dentists rotate from appointment to appointment. This not only saves time (to get the one that is available), but I also get slightly different viewpoint from their "fresh" look. In fact, one time they caught a benign tumor on the back of my uvula.

Excellent dentists in this practice. Dr Kizer is outstanding; I've been a patient for many years…read more and have complete confidence in my dental care there.

This is an amazing dental office. The staff is friendly, understanding & they go over & above to…read moremake you feel comfortable during your procedures...neck pillow, blanket music of your choice etc! They were fixing a disaster of a job I had done at another dental office & I feel comfortable knowing they will make everything right again! They listened to me, understood my concerns & are well versed with patients who have extreme TMJ issues, which I do! I couldn't be more satisfied with how I have been treated! Highly recommend!

I have been going to Dr Bradhaw and team for many years. Always a top-notch experience from making…read morean appointment to whatever dental services are required. This trip was a little different. I have to give a huge shout out to the team. I had a 10 am appt which should normally have lasted about 1.5 hours. They found a deeper problem. They worked straight through lunch until 2 pm to finalize the issue. They did not have to go the extra mile, but they did. Dr Bradshaw is an amazing dentist and more. He has the best team behind him that understands what is needed to get the job done and create a wonderful patient environment. I highly recommend a place where anyone who is afraid of the dentist can come and feel comfortable that they are in good hands. THANK YOU, Dr Bradshaw, and team!

Dr Newman is the best. Shows real care and concern for her patients. I worried when dr Pigford left…read morebut I couldn't be happier

Everyone here is so nice and welcoming. I have a huge fear of needles and if they ever have to numb…read moremy mouth they make it as painless as possible and also don't let you see the needle. Great seat side manners and very interactive.

So freaking baller. Karley did my cleaning and she made it…read moreas painless as possible. She was also super funny. She took a selfie with me after we got finished. 10/10 would recommend my goat!!

WARNING DO NOT GO TO THIS DENTIST !!! THEY LIED TO ME AND BILLED ME TWO GRAND EVEN WITH INSURANCE…read moreFOR A ONE HOUR APPOINTMENT WITH AN ASSISTANT. They tried to bill $1,733 for a 1 hr appointment check up- insurance (understandably) could only cover $896 of this. Because I must've had Clark Kent as my dentist for an assistant for 1 hour to cost A GRAND Listen, if you're like me, you probably are just looking for a simple cleaning and you rung them up to make an appointment. This is where the scam happens. See attached image - I owe HUNDREDS for photos??? Look. I got married a few years back, bought a house. I have bills. I can't just pull $1000 to pay for this scam! I live 2 minutes down the street from this place and I will make it my mission for NOBODY to come here if someone does not call me ASAP about this fraudulent bill and FULLY remove the $837. You will NOT SCAM MY FAMILY OUT OF OUR MONEY!!!! I'm a 20 something who is literally out here trying to survive. Someone says "hey have you been to the dentist lately?" Well let me tell you - book your appointment literally anywhere else 0 stars - worst dentist on planet earth- all paid reviews and fully a scam and not a legitimate business.

From the front office with Laura to truly understanding insurance and educating you... to the…read morehygienist ( Jenny I believe) to Dr. Jovi Nusser... 5 stars!!! Honest and professional and they truly care and connect to you and your concern! I finally felt like we were at the right place. The care was beyond exceptional and personalities to match!! Thank you for doing a job well done in every area. It feels so good to have the care you know you should get!

I was new to the Knoxville area and needed a dentist. After a long search, I came to New Life…read moreDentistry. My first impression: super clean, airy and welcoming. Every single person, from receptionist to assistant to hygienist to dentists was kind, took time listening to my needs and concerns. My teeth have never been taken care of better! By now, my entire family is a patient at New Life Dentistry. I wholeheartedly recommend this wonderful practice!

Worst customer service I have ever seen at a dentist office. They care nothing about their patients…read moreand the place seems like a complete scam. I went to have a crown put back on October 31, 2025 that fell off 4 hours later. I called and was told they couldn't get me in to fix until November 10, 2025. On November 10, I get a call the doctor is out sick and they can't get me in until November 17th. This place will steal your money.

I was in a great deal of pain. I cracked my tooth all the way down. I was very fortunate that day…read more I did not have a dentist. Dr. Kim and his team welcomed me & went to work on me. It's not often you run across someone as passionate about what she does as Marissa. She is a registered dental assistant, and honestly I think she needs to go to Dental school to become a dentist. She is highly knowledgeable, professional, and compassionate. She is a student of her craft and will probably always be a student because she loves to learn. I see great things ahead of her. She should be a teacher in dental assistant school and workshops for those in her profession. Dr. Kim is a great man. He was very professional. He took the time to explain things to me in a way that I can understand. This doctor strives for excellence in all that he does. It's amazing how far technology has progressed. They can now scan your teeth and create a temporary bridge on site and is much more stable than the temporary flimsy crown I got 20 years ago in Florida. Marissa did a great job with color matching my teeth for the permanent bridge. I could not get over how real the new bridge looked. Dr. Kim did an outstanding job! As I've stated previously, it is amazing how far technology has progressed in the dental arts. This clinic is equipped with state of the art equipment. This place is worth your time and customer loyalty. Bethany, the office manager, has an outstanding team. They are very professional & courteous. I did not realize it, but I had really crappy insurance. I am in the process of getting better dental coverage from another insurance company. With my insurance company I felt like Charlie Brown trying to kick the football and Lucy being the insurance company. I was once a property and casualty insurance adjuster and also an agent. To my shame, I did not read the policy contract. I have had much better dental insurance in the past. I should've done my research. Priscilla, worked with me to develop a game plan to pay off what I owed. I felt like she was in my corner working for me passionately. I cannot tell you how grateful I am for Bethany and Priscilla!

Every other time going the only option was to see Dr. Lee. Trying to get an earlier appointment I…read morewent with the newer, Dr. Miller. They both very kind, efficient, and amazing at their jobs. Everytime I go I know I'm in good hands, and you should know you are too.

Excellent service excellent team super special group of people. Would recommend this office to…read moreanyone nervous or just plain scared..awesome job

Just went to 1st appointment at aspen west knoxville...was quoted $4700 for 2 fillings and a deep…read morecleaning...yes $4700...I can have all of my teeth pulled and brand new dentures top and bottom for under $1500...what a scam...would give 0 stars but app won't let me...will never go back

Update. I wrote a review in 2024. My husband & I were new to Knoxville, from Florida, and our 22…read moreyear old daughter was on summer break from college. We (stupidly) decided on Aspen Dental for her routine cleaning/ checkup. She had always had perfect teeth, but one tooth was feeling a little sensitive and was being monitored by her dentist in Florida for a few years. We were shocked when Aspen Dental told her she had 8 teeth with surface decay and beginning stages of gingivitis! She would need special cleanings and would need 8 fillings!!! We had no reason to question them. It was a summer of pain and misery for her. The first dentist was young. He messed up every single filling! They all had to be redone by a more experienced dentist. The staff was incredibly unprofessional, gossiping about each other while working on her, and continually downplaying her pain. One tooth with "surface decay" ended up, with the pathetic excuse for a dentist, hollowing out that tooth, and leaving it that way. We had to go back, multiple times, and have a more experienced dentist redo all of her fillings- )She used to like going to the dentist until her traumatic experiences in the Aspen Dental West Knoxville location. Today, she finally worked up the courage to see a dentist in Cleveland Ohio. Her fillings on the two teeth have never been right. When she would floss, the floss would break, because the fillings were so rough between those two teeth. Her new hygienist, in Cleveland Ohio, was surprised at the poor work on the fillings. Now, she needs a root canal on the teeth that, supposedly, had "surface decay." I'm about to say something that sounds crazy. Prior to this, she never had a single cavity. When she went to Aspen Dental, she only had one tooth that had discomfort, and may have had a cavity. We were shocked when Aspen dental told us she had 8 cavities. We, now, strongly suspect they lied. We believe they drilled into healthy teeth for money. We believe Aspen Dental lied about the amount of work she needed done and drilled healthy teeth. Something is very wrong about them. We are so upset and angry. This has caused daily misery for my daughter. She walked in with one sensitive tooth, and now her teeth are permanently impacted. RUN AWAY! Find another dentist. I wish we had searched a second opinion

It doesn't get any better than Dr. Jack Haney. He is a caring and extremely gifted dentist…read more He has gone the extra mile each and every time he has done dental treatment for me. He has a wonderful staff who follow his lead. They are professional, but fun and very kind.

This was the most pleasant experience I've ever had at a dentist office. From the welcoming waiting…read morearea, to the friendly front staff, to the exceptional dental hygienist, Morgan, to the uber professional Dr. Haney. Top notch technology combined with superbly skilled staff makes this THE practice for all you regular dental needs in West Knox/ Farragut, hell, make the drive! It's worth it! I'm usually a little on the anxious side but the calming atmosphere and exam rooms combined with the caring staff had me more at ease than ever for a regular checkup. I'm sad I can only give 5 stars, this practice is a 10!

I really like Light Rx I've been a loooonnnnggg time client here and am very happy to see the…read morechanges and updates they have made over the past year. The new laser machine is painless and quick.staff is super nice. And they make you feel comfortable. Bonus points! Looking forward to having a facial for the first time. I hope it's a solid 5 star... I'll keep you posted...

Horrible lady working there, rolls her eyes at customers, is very unprofessional and degrading to…read morecustomers, I watched her yell at customer yesterday and treat that customer with such disrespect, even after customer left, she called her disgraceful names. They need to fire her right away. I left and did not purchase anything if customers are gonna be treated this way, no way I will spend anymore money here again! Yeal no one has contacted me !