They took very good care of my coco... Friendly and professional.. Would recommend for all dogs…read more. Done my dogs nails.. Perfect..

They are one of only groomers my dog enjoys going to. Great staff and very professionalread more

They treat our dog like their own when we board him. Nice big yard with little pools for the dogs…read moreto splash in; a large kenneled area inside for rainy days (with a couch and enough space for many dogs to run around); and individual kennels for evening bedtime. Dawn is a great lady and cares about all the pets that come in.

From beginning to end the service is fantastic! My Lola had a great experience! She looked…read morebeautiful and smelled amazing! I will definitely be taking her back often and I 100% recommend!

Took my 14 year old Yorkie to get groomed. I loved the place as soon as I walked in very pretty and…read moreclean and organized. However my Yorkie came back with half of her hair on the right side is cut in half on the front and has a small strand. That is not a major problem because eventually it grows back. The second thing is she came back with a really really bad razor burn on her bumm and her private part. Poor thing can't even sit and licks the area. I called on Tuesday as her rash was getting worse. Left a message, but never got a return phone call. I called again on Wednesday and let them know what was going on. She didn't apologize. She didn't accommodate what I paid. She didn't offer any type of anything I told her that she'll probably have to go to the vet and that it wasn't fair that I had to pay for a bill for something they did. She never offered to pay half or to pay for it never offered a credit. Nothing customer service is not up to par and the empathy of the owner, Sunny, was very cold. She had no empathy. It was my first time there I will not go back again. I canceled my future appointment so please if you're thinking of trying this place. STOP!! do not book if she would've apologized. It would've been OK no problem, but her heart is as cold as ice.

The groomers are very friendly. They did a great job on our two little dogs. They took the time at…read morethe first visit to let us know how each dog did. We filled a little questionnaire on the coat length and what we wanted done. I feel confident leaving my babies there.

I've taken my dog here for grooming several times and the first few visits seemed perfectly fine…read morebut the last 3 there was always something. One of the visits I noticed the groomer did a sloppy job and there were many uneven areas but I figured it wasn't worth getting worked up over so I wrote it off. The next visit I asked the groomer to completely shave her but when I came back she did not shave my dog's head or tail. I figured, no big deal, I'll just let her know I wanted those shaved too and wait. I asked her to shave them and she argues that the dog looks better this way. I told her I still wanted her fully shaved and she has an attitude and says, "I guess I'll make a note in her file that you want her looking like a Weimeraner instead of what she's supposed to look like." Now this was annoying to me but I thought, maybe she's just having one of those days, whatever. This final visit is the last straw though! When my dog came back from her grooming, she had a huge bleeding gash on her cheek. My husband picked her up and didn't notice until he got home. The groomer said absolutely NOTHING to us about it and I've had no luck calling them to file a complaint. What horrible service! The LEAST you can do is inform a customer that their animal is injured. Can't believe the lack of work ethic and integrity here!

We have boarded our dogs with Pawsitive Pals a few times and our dogs were loved and well taken…read morecare of - we had no worries at all that they would be fine. Our two senior dogs were allowed to tag along with the staff inside when they didn't want to be social, and our puppy was well socialized when we came home. We were a bit concerned about her, since she had never been around dogs other than ours. The *only* negative I could say is that she had been broken of jumping up on people, and she has since lost that control - not their fault, though, we didn't tell them not to let her do it. We would not hesitate to take our dogs there again, and are strongly considering daily day care to help with extra energy buildup for the pup.

I was really hoping to like House of Hounds. After two boardings I can say that we will never go…read moreback. On both boardings there was absolutely no communication. I signed up with the video cam and checked daily for proof of life. It would be really nice to get updates of daily activities as well as additional services paid for; i.e. walks, hikes, kong treats, etc...we got nothing. In addition, when we picked up our dog on the second boarding I had to ask for the blanket I left with our dog. When they brought it out they said that the blanket got wet from a water dish while our dog was playing with a toy in the kennel. When I got home I discovered that the blanket was actually soaked in urine. It makes me so sad to think that my dog had no choice other than to relieve himself on the blanket...something he would never do. On the first boarding, his dog bed was wet but I chalked it up to a kong treat he might have gotten. I normally do not write reviews but was so disappointed with the care that my dog got that I felt compelled to share. This place came highly recommended to me...unfortunately I can't say the same.

Dropped my pup off for a week of boarding and they meet me at the car to help check him in…read more Everyone was super polite and helpful. Pup returned home safely, and even tired actually from all the playing!

I have all four of my fur babies here for a long term stay. While it is not ideal to be away from…read moremy babies this long, I have not thought twice about their safety as I knew from the second Megan helped me get my babies out of the car, she knew exactly what she was doing and was amazing with the dogs. She posts videos everyday so I get to see my dogs living their best life on "vacation." There is so much exercise and socialization going on for my dogs!! I'm so happy my dogs are being well taken care of while they are there. Highly recommend!!!

Jewel's dog boarding service. Are a wonderful service where you need a quick get away or a one day…read morevacation or even are gone for a couple days. Jewel's is an inhouse boarding facility. They do have a couple huskies in house of their personal dogs, so your dog won't ever be lonely. They treat your pet like family. It's also outside of town of mountain home. So you can rest assured that you don't have to worry about anything happening to your canine friend. Also keep you up to date with photos/ videos of what your pet is getting up to. They are sure to give updates if you ask. Jewels does also have a page on Rover, but does better rates/ a discount through their direct business page if you mention that you found them through Rover. Tho, I will mention when I was there in the past that they do have an outdoor farm cat on site as well which they don't ever disclose. They say they don't disclose the barn car because it's an outdoor cat.

These folks are stepping and fetching to keep this place clean and make sure the animals are cared…read morefor. My dog had an unexplained injury after drop off and they made every effort to contact me and ensure they were on top of it. Even though I wasn't able to pick up my pup earlier than I had planned I really appreciated their prompt communication and the care they took with her. This is a clean, caring, and attentive facility. I'm grateful it's a service in our area. Thanks!!

They are great with my huskies! Uzi just got groomed and bathed. He is looking sharp!…read more Thank you so much! My other husky goes next week again

Best place to take your dog! My dogs have so much fun and always come back so tired! They are…read morehappy to get there, they even know the route and once they start smelling where we are going in the car there is no calming them down! They are the best!

I've been bringing my 1.5 year old yellow lab here for about a year now. This place is the BEST,…read morefriendly, accommodating, and the price is just right. (I only wish they had a "doggie cam" to check in on your furry friend.) In addition, the DOG, can't wait to jump out of the car and get down to seeing his friends.