Worst customer service. Never coming back, I do not recommend if you have items of value.read more

They always give excellent service. I've been taking my clothes there for 2years now and never had…read morea problem. Clara and Jennifer always give professional and proficient service with a smile. They have a great team in the back that does the work and pays attention to detail. They are willing to correct and mistakes.

I recently started working on this side of town and decided to give them a try, I dropped 2 suits…read moreand a dress off Monday afternoon. They said I could get Wed, but texted on Tuesday everything was ready early. I have never had that happen. I was very impressed when I went to pickup and the quality of service was great. The price was more than I expected but I did not ask in advance so - I posted a new price list in the picture section.

I am still angry after two months to the point of being unable to stay composed so Yelp it is…read more I'm also sad to do this because I previously would have given five stars. In late summer I had arranged an order for pick up on my scheduled day and the driver came earlier in the week. Honest mistake, we cheerfully arranged again for that Friday. On Friday my order is never picked up. I call about it, the driver was out for surgery prep and apologetic (completely understandable) and he sent the sub to come back. He did. My items are missing in the system including a vintage handbag I requested be repaired and cleaned plus a pair of leather leggings that I wanted the OUTSIDE LEG SEAMS reinforced as I noticed they popped loose in a few spots. Not outright tears, but when a seam comes slightly loose right before it gives. These will both be important later. I call and ask; scanning didn't work. The manager asked me to list my items to ensure they have it correct. I give him all of it including reiterating the strap repair on the bag and the seam repair on the leggings. I get the blouses and leggings back immediately. The handbag is missing in their system. It comes back multiple weeks (!) later. It was cleaned, but there was obviously no strap repair made. This gives me pause as it's been too warm for leather pants so I pick them up and immediately see the loose spots in the outside leg seams. I call and leave an upset but civilized message. Nothing was done that I had personally discussed with a live person AND I had put notes in their system for each item!! I get called back on Monday (msg left Saturday) and the manager says he for some reason thought I wanted the hems reinforced and just I guess blocked out the purse repair entirely. He offers to make it right on the house. Naively I thought it would be so I said sure. Again my items were gone for a month. When they returned, the leggings are now worse than before and basically unwearable. I have no clue what they could have done because I was extended clear multiple times I wanted the OUTSIDE LEG SEAMS fixed. How hard is that? Like what is going on they can't manage this? The purse had a spot damaged that is now popping off that wasn't before I sent it, too. They did the strap though so that's something. They also couldn't be bothered to give me a head's up about delays due to needing "special needles" even though they advertise themselves as handling handbags. I can't ever conceive of picking Brothers over any other shop. They cannot even follow basic requests or instructions.

Great customer service Great cleaners. The best cleaners…read moreI've been to NY and NC. They're very accommodating.

They provide Quality service and are on time with delivery…read more Great customer service. They value their customers. The owner is also very kind. They also have a drive through service which is nice

I have used the Village Cleaners in Cary for over twenty years. Years ago, they had a location in…read morethe Lowes Food Shopping Center off Tryon Road.  Once that closed, I followed them to the location off Maynard Road in Cary.  In addition to professional customer service and a top-notch facility, they do an excellent job with dry cleaning and laundry.  The starch in my shirts lasts at least five years!  I highly recommend the business to anyone looking for an amazing dry cleaner. Dr. C. H. McManus

I don't usually write reviews. But this is the best mom and pops dry cleaner in Cary hands down. I…read moreI bring them clothes once a week for the last several years and have never had a problem. It's a joy driving up to the window and talking with them. Great people and they do an excellent job dry cleaning.

I'm pretty happy with this place. I drop off stained things, items with small alterations, etc. And…read morethey are usually pretty quick and effective. My dumb light blue jacket was sfaiend from mascara - don't even ask me how - I've no clue- and they got everything off and made it look brand new. A few times they've made alterations cheaper when I don't get dry cleaning with it. I told them, honestly, that the blue jacket was a dollar and a half due to a brand loyalty/advocate program and she charged me a bit less for the cleaning - but not the stained mascara/washed with darker colors time - that was my total fault and there were no discounts there. I keep meaning to drop off my wedding gown to be preserved but I haven't gotten a chance yet.

Why don't they allow zero or minus stars on Yelp. This could be the worst cleaners I have ever…read morebeen to and believe me, I've lived in NYC, I've seen it all! 1st lets just start with really bad and then get into the GOD AWFUL! My wife brought a pair of pants for a simple hem in the length. She picked it up, tried them on and notices that they didn't do a single thing to the pants except press them. She brought them back and showed the girl Robin (who actually is quite nice) behind the counter who agreed. So they measure and put the hem request in again. She goes back a week later and what do you know, they didn't do a damn thing to the pants just pressed them again! It took a 3rd time and Robin had to call over to where Lee's sends their hems because as you may know, they don't do any of their own work, they send EVERYTHING out. Ok, so a month to have pants hemmed, could be worse. Well trust me it gets much worse. I go in and drop off a bunch of shirts to be dry cleaned. I have a pretty no mess job, don't drink coffee all day long, really don't eat in the car where food can spill all over me. So its safe to say my dry cleaning is pretty basic, no real stains ever. I pick up my shirts, get home, take them out of the plastic and my almost brand new Brooks Brothers cuffed dress shirt has what appears to be some kind of cleaner stain on it. Lets call it bleach but it wasn't bleach because the color didn't go to white it when to brown. This wasn't a small stain, I'm talking across the entire front of the shirt. It looked like it was squirt with a water gun. You know the type of stain I'm talking about, a big blotch and then a thin stream across it. I bring the shirt back, show it to the girl who agreed something must have happened to it and she would speak to the owner and asked if I could come back in a few days. So a week goes by, I return, the owner isn't there but she asks if I wouldn't mind speaking to him over the phone. Now, that was difficult enough because I could barely make out what he was saying but in a nut shell he blamed it on "cologne" being on the shirt or some kind of "alcohol that was invisible until cleaned." Mind you I don't wear cologne but I do like to booze from time to time and have spilt alcohol on my cloths. This would be some kind of new alcohol just invented that ruins when spilled. Maybe they invented it to help people quit drinking. But all that aside I can safely say I'm not boozing from 8am-5pm (at least during the week) so it wasn't the new invention of "Staining Alcohol". So obviously come choice words began to fly (I am from NJ) and when it was all said and done he refused to replace or pay for any of the shirt and of course I still paid for the cleaning when I first picked up the shirt that wasn't refunded! Clearly I won't be returning, I may even start a petition to have them closed down. Obviously that won't happen because a week from now I'll be too lazy to even do that. I will however continue to give that place the middle finger every time I drive over to Harris Teeter!! I blame myself, I should have trusted all the google reviews! BEWARE PLEASE BEWARE OF THIS ATROCIOUS BUSINESS - YOUR CLOTHS WILL SUFFER DIARE CONSEQUENCES!!